Dispatch Coordinator Supervisor

3 weeks ago

Belmont, United States CoolSys - Refrigeration and HVAC Systems Full time

Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: Competitive pay Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K) match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more Pet Insurance Legal Plan, and ID Theft Protection Responsibilities: • Direct a team of 8-12 Dispatchers and Coordinators in a defined territory, including approval of timecards as required by payroll processes/systems.• Responsible for manpower planning and analysis, scheduling shift work as needed to cover each territory, managing coverage of phone queues and assignments as required, etc.• Communicate the value of strategic dispatching, inventory practices, and fleet management. to all employees. Work with region VPs/RD's to drive that value for the business while still meeting customer expectations for SLAs/contractual entitlements.• Work with the leadership team to establish viable, cost-effective, and strategic objectives and put standard operating procedures in place to support all requirements for business and compliance outcomes, including customer audit readiness.• Establish and enforce policies and procedures and Key Performance Indicators (KPIs) consistent with financial controls needed and any QMS.• Humble, servant leadership of procurement organization while monitoring KPIs and managing performance accordingly.• Works closely with area managers to help support all facility safety and requirements and needs• Works with area managers and operations manager on all inventory needs, such as: coordinating physical inventory, refrigerant management, and monitoring, evaluating, and minimizing truck stock per truck, managing any replenishment orders, consistently keeping track of all obsolete and excess inventories. Works with local vendors on the selling of any unneeded inventory• Coordinate and support the bid process, help with approval and submittal where appropriate. Order cranes, subcontractors, etc.• Field technician interface for any general administrative issues• On-boarding new technicians, training, tracking the safety progress of each team assigned, and tracking of PPE. Coordinates required vehicle testing and training at hire and annually• Prioritize calls (incoming and backlog)• Assign and dispatch technicians• Work with Service Managers to address open callsRespond to inquiries.• Create and distribute required reporting.• Maintain proactive communication with customers regarding missed SLAs.• Daily review of all incomplete calls.• Maintain entry and verify nightly "on-call" crew.• Work with Service Managers to ensure preventative maintenance is completed on schedule.• Understand the geography of the market and understand the technician's skillsets• Responsible for manpower planning and analysis, scheduling shift work as needed to cover each territory, managing coverage of phone queues, work assignments as required, etc.• Training staff members to be knowledgeable about customer requirements, how to determine when/ where to use technicians effectively, and what actions to take when quality/service standards are not met.o Training staff (including technicians on proper fleet and inventory management) Qualifications: • 1-2 years of leadership experience• HVAC/ Refrigeration or Service Industry experience preferred• Excellent customer service skills with both internal and external customers.• Detail-oriented• Ability to make sound decisions to integrate objectives, opportunities, and resources successfully.• Demonstrated leadership skills, including strong organizational and team-building skills.• Ability to successfully manage multiple priorities and meet tight deadlines.• Interpersonal relations skills and the ability to communicate effectively in verbal, written, and presentation forms.• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.• Familiarity with Microsoft Outlook, Word, Excel, and PowerPoint Join Us: Today, there are 22 different companies that make up the CoolSys family of brands . Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth Connect with us on Facebook and on Twi t ter . Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR ) a nd drug testing (including for marijuana) are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

  • Security Officer, 24 HRs/wk, Su, M, F

    6 days ago

    Belmont, United States McLean Hospital(MCL) Full time

    **Security Officer, 24 hrs/wk, Su, M, F** - (3291220) **Overview** Receiving general direction from the Security Supervisor, incumbent ensures a safe and secure environment; provides protective services to people and property; responds to routine and emergency calls for service; and assists with day-to-day operations of the department. **Shift...

  • Safety Coordinator

    2 weeks ago

    Belmont, United States Syncot Plastics, LLC Full time

    Job Summary The Safety Coordinator will manage the organization’s safety and security programs and report to the Plant Manager.ResponsibilitiesWorks daily with plant employees, supervisors, and management to promote safe work practices and a safety awareness culture.Collaborates with management to develop, prepare, and implement safety and security...

  • Safety Coordinator

    1 week ago

    Belmont, United States Syncot Plastics, LLC Full time

    Job Summary The Safety Coordinator will manage the organization’s safety and security programs and report to the Plant Manager.ResponsibilitiesWorks daily with plant employees, supervisors, and management to promote safe work practices and a safety awareness culture.Collaborates with management to develop, prepare, and implement safety and security...

  • Safety Coordinator

    2 weeks ago

    Belmont, United States Syncot Plastics, LLC Full time

    Job Summary The Safety Coordinator will manage the organization’s safety and security programs and report to the Plant Manager.ResponsibilitiesWorks daily with plant employees, supervisors, and management to promote safe work practices and a safety awareness culture.Collaborates with management to develop, prepare, and implement safety and security...

  • Security Supervisor

    2 days ago

    Belmont, United States McLean Hospital Full time

    Job Description - Security Supervisor (3258846) Job Description Security Supervisor-(3258846) Description Overview Receiving general direction from the Security Manager, the Security Supervisor assists with the day-to-day site/shift operation. Supervise operational personnel, assures appropriate security response, proper follow-up, and that...

  • Services Coordinator I

    2 days ago

    Belmont, United States MidPen Housing Full time

    At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity,...

  • Registered Nurse

    2 days ago

    Belmont, United States Hiring Now! Full time

    Overview This position is Sign-on Bonus eligible. Experienced RNs with a minimum of 1 year of experience are eligible for a bonus. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages, paid time off, and a Career Advancement Ladder. Job Summary Responsible for the direct provision of patient care and for...

  • Assistant Director of Nursing

    1 month ago

    Belmont, United States Rolling Hills Full time

    Job DescriptionJob DescriptionJob Description:Rolling Hills is seeking an Assistant Director of Nursing for our skilled nursing facility. The ADON will work in conjunction with our DON to coordinate and manage the clinical services for nursing, assisting in the responsibility and coordination of nursing care services provided to all residents of the...

  • Registered Nurse

    3 weeks ago

    BELMONT, United States Atrium Health Full time

    Overview This position is Sign-on Bonus eligible. Experienced RNs with a minimum of 1 year of experience are eligible for a bonus. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages, paid time off, and a Career Advancement Ladder. Job Summary Responsible for the direct provision of patient care and...

  • Registered Nurse

    2 weeks ago

    Belmont, United States Atrium Health Full time

    Overview This position is Sign-on Bonus eligible. Experienced RNs with a minimum of 1 year of experience are eligible for a bonus. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages, paid time off, and a Career Advancement Ladder. Job Summary Responsible for the direct provision of patient care and for...

  • Shuttle Driver

    2 days ago

    Belmont, United States Sonic Automotive Full time

    Company Description At Autobahn Motors, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with...

  • Registered Nurse

    3 weeks ago

    Belmont, United States Atrium Health Full time

    OverviewThis position is Sign-on Bonus eligible. Experienced RNs with a minimum of 1 year of experience are eligible for a bonus. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages, paid time off, and a Career Advancement Ladder.Job SummaryResponsible for the direct provision of patient care and for...

  • Shuttle Driver

    4 hours ago

    Belmont, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Autobahn Motors, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on,...

  • RN Supervisor, 32 Nights Oak St Middleborough

    4 weeks ago

    Belmont, United States Partners Healthcare System Full time

    For designated shift, facilitates optimal utilization of nursing staff. Provides administrative/clinical supervision and consultation; serves as resource in emergency situations; promotes problem-solving approach for the purpose of conflict resolution; collaborates with the Nursing Directors. Principal duties and responsibilities to include the...

  • Program Leader, Child Partial Hospital Program

    7 days ago

    Belmont, United States Partners Healthcare System Full time

    We are seeking a Program Director/Program Leader to lead McLean's new Child Partial Hospital Program (CPHP)--a unique new program that will provide evidence-based clinical care to children ages 7-13 years struggling with irritability, suicide, and self-injury. This program will be a collaboratory between best current clinical care and novel research. The...

  • Lead Security Officer, Sa

    2 days ago

    Belmont, United States Partners Healthcare System Full time

    Overview The Lead Security Officer, reporting to the Security Manager and/or to the Security Supervisor, assumes a pivotal role in the hospital policing and security operations. While not directly managing personnel, the lead security office provides leadership by overseeing, instructing, and coordinating the activities of 10 security officers. In the...

  • Registered Nurse

    1 month ago

    Belmont, United States Grace and Glory Hospice Full time

    Job DescriptionJob DescriptionHospice Registered Nurse Per Diem Position!Per Admission $300.00 Re-certification $150.00 Regular Visit / Follow up $125.00 Hourly rate (Including office and in-service) $70.00 Hospice Nurses with Grace and Glory Hospice visit and provide care to patients in their homes. Responsibilities and DutiesTo plan, coordinate and provide...

  • Program Leader, Child Partial Hospital Program

    7 days ago

    Belmont, United States McLean Hospital(MCL) Full time

    We are seeking a Program Director/Program Leader to lead McLean's new Child Partial Hospital Program (CPHP)--a unique new program that will provide evidence-based clinical care to children ages 7-13 years struggling with irritability, suicide, and self-injury. This program will be a collaboratory between best current clinical care and novel research. The...

  • LICSW, Program Leader

    4 weeks ago

    Belmont, United States Mass General Brigham Full time

    LICSW, Program Leader-(3288007) Description SUMMARY: Under the direction of the Clinical Director, and in partnership with the Nursing Director and Medical Director, the Program Director oversees the clinical and administrative functions of the program and is particularly responsible for maintaining quality of care in intake and referral process,...

  • Practice Assistant I

    2 days ago

    Belmont, United States McLean Hospital(MCL) Full time

    Performs both administrative and clinical functions to support smooth and efficient clinical service and research operations under close to general supervision. Performs basic clerical work and tasks that range from repetitive and routine to more nuanced due to specialty services performed at McLean. Administrative duties related to patient visits including...