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Rooms Controller

2 months ago

Scottsdale, United States HYATT Hotels Full time
Summary:
The Hotel:

Set amidst flowering cactus and framed against the majestic McDowell Mountains, our Arizona destination resort is surrounded by adventures and miles from the ordinary. Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch features 493 rooms and suites with balconies and terraces offering breathtaking sunsets, mountain, or golf course views. Our property offers a state of the art Spa, 2.5-acre water playground complete with a sand beach and 3-story high-speed waterslide, private golf course, and nightly entertainment.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

The Front Office Rooms Controller is primarily responsible for room inventory to maximize selling opportunities at the Front Office.This includes assigning room blocks for groups and guest preferences.Front Office Hosts rely on theRooms Controllersability to manage the inventory and analyze reports.This role has a direct impact on guest fulfillment with room accommodations. Additionally, the Front Office Rooms Controllermust assist in the guest registration process and communication of hotel services and promotions.

This position is a Supervisor-level role , as the ideal Candidate would be assisting the Front Office Supervisors in ensuring the Front Desk operates smoothly. This role is mainly an administrative role and reports directly to the Front office manager.

Qualifications: Qualifications:

•A true desire to satisfy the needs of others in a fast-paced environment.

•Refined verbal and written communication skills.

•Must have experience and thorough understanding of Front Office operations.

•Previous Front Office experience required at Supervisor level or above.

•Must have flexible availability including mornings, afternoons, evenings, weekends and holidays.

Benefits & Perks

•Opportunities to work around the world with Hyatt Hotels and Resorts

•Discounted & Complimentary Hotel Room Nights

•Enjoy free employee meals in our employee dining hall

•Free covered parking

•Medical Dental and Vision Insurance (Full-time colleagues)

•Retirement savings plan

•Excellent training and professional development

•Tuition/Wellness reimbursement, up to $1,000 a year

•Employee Stock Purchase plan

•Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We areexcited thatyou havechosen to express interest in joining Hyatt Hotels and Resorts.We willbe sure to take a look at your application and get back to you within a week of your submission. Thankyou for your patience while we do so.

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Proof of eligibility to work in the United States is required, as well as a completed background check.