Airport Guest Service Agent
2 weeks ago
Title Airport Guest Service Agent - OAK Description **Position Overview**
Our Guest Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate.
Our best Guest Service Agents possess exceptional communication skills, thrive in a fast-paced environment and are willing to lend a helping hand.
**Interview Schedule**
The interview process consists of the following:
- A 60-minute Group Video Interview
- A 30-minute final interview, in-person at the Hawaiian Airlines Oakland airport office.
**Pay and Benefits**
This position is covered by a collective bargaining agreement and the Port of Oakland living wage policy. The current pay for this position is $15.30 per hour with medical benefits or $17.56 per hour without benefits.
This position is part-time, minimum of 19 hours per week. Flight benefits are offered.
**Work Schedules**
This position is covered by a collective bargaining agreement. Work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need and must be able to accept any shift.
Shifts are 4-5 days per week. There is a morning shift as early as 4:30am and evening shift from 6:30pm. Shifts can be either in the morning or a combination of morning and evening. Work schedules are set, however may change throughout the year should flight schedules change. Shifts may be extended before or after the scheduled end time based on operational need.
Requirements **Minimum Requirements**
* Legally authorized to work in the United States
* Minimum age 18 years old
* Possess at least a high school diploma or equivalent education
* Valid drivers license issued in the United States (drivers permits and provisional drivers licenses not allowed)
* Ability to lift up to 70 lbs. when checking in guests bags
* Ability to work any shift awarded
* Ability to complete pre-employment drug test and if hired, random drug testing
* Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the airport (SIDA, Customs, USPS as applicable)
* No visible body art. Visible is considered anything seen while wearing a Hawaiian Airlines standard uniform piece (short-sleeved shirt or blouse), including but not limited to the neck area and above, any visible areas with arms lifted above the head, or any visible areas while in a crouching position. Covering tattoos with makeup, bandages or wearing a long-sleeved shirt under the short-sleeved standard uniform piece is not acceptable.
**Preferred Qualifications**
* Airline experience
* Customer service experience in the hospitality industry
* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
* Please view Equal Employment Opportunity Posters provided by OFCCP .
* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Guest Service Agent
5 days ago
Oakland, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0AMXM [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
-
Guest Service Agent
7 days ago
Oakland, United States Hilton Full timeGuest Service Agent (Temporary) - Hilton Oakland Airport A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and...
-
Customer Service Agent
4 weeks ago
Oakland, California, United States Advanced Air Full timeAdvanced AirTITLE Customer Service Agent - Airlines - Part TimeDESCRIPTION Show MapLocation1 Airport Dr, , Oakland, CA, 94621, United StatesBase Pay$19.44 / HourEmployee TypePart TimeDescriptionWho we are:Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President,...
-
Customer Service Agent
3 weeks ago
Oakland, California, United States Advanced Air Full timeAdvanced AirTITLE Customer Service Agent - Airlines - Part TimeDESCRIPTION Show MapLocation1 Airport Dr, , Oakland, CA, 94621, United StatesBase Pay$19.44 / HourEmployee TypePart TimeDescriptionWho we are:Advanced Air, LLC is an innovative, service-oriented aviation company headquartered in Hawthorne, California. We were founded in 2005 by our President,...
-
Airline Wheelchair Assistant
2 weeks ago
Oakland, United States Prospect Airport Services Full time**Are you looking for a flexible job in a friendly work environment where you have the opportunity to take home cash tips? Would you like to meet interesting people and assist airline passengers with their wheelchair and transportation needs? If you answered yes to any of these questions then Prospect Airport Services at the Oakland International Airport...
-
Administrative Assistant
7 days ago
Oakland, United States Prospect Airport Services Full time**Duties**: We are seeking an Administrative Assistant to join our team at the Oakland International Airport (OAK)! You will perform clerical and administrative functions in order to drive company success. This includes assisting with recruiting, scheduling interviews, answering calls, and assisting with other day-to-day functions in an office...
-
Security Officer
3 weeks ago
Oakland, United States Hilton Full timeSecurity Officer - Hilton Oakland Airport Our hotel sits on 19 acres and is a quiet retreat just two minutes from Oakland Airport. We're under 10 minutes from RingCentral Coliseum and Oakland Zoo and 12 minutes from Jack London Square. If you are safety minded individual that likes to provide a safe stay for our guests and a safe working environment for...
-
Return Agent
21 hours ago
Oakland, United States Enterprise Truck Rental Full time**Return Agent** **Job ID** 389963 Oakland, CA **Overview** Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and...
-
Passenger Service Agent
7 days ago
Oakland, United States Alliance Ground International Full timeJob Description: Are you a detail-oriented problem solver who focuses on providing outstanding customer service? Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B...
-
Front Desk Agent
3 weeks ago
Oakland, United States OAKLAND HOLDINGS 1 LLC Full timeJob DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....
-
Return Agent
1 month ago
Oakland, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Return Agent
3 weeks ago
Oakland, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Insurance and Financial Services Position
5 days ago
Oakland, United States Mat Dahms - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
-
Part Time- Hotel Front Desk Guest Service $24/hr
2 weeks ago
Oakland, United States AC HOTEL | RESIDENCE INN BY MARRIOTT OAKLAND DOWNTOWN Full timeResponsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests using the hotel's reservation system - Answer phone calls and provide information to guests or transfer calls to the appropriate department - Handle guest requests and complaints, ensuring prompt resolution - Assist with reservations and...
-
Director of Food and Beverage
3 weeks ago
Oakland, United States Hilton Oakland Airport Full timeDescriptionWe are looking for a Director of Food and Beverage at Hilton Oakland Airport! Our hotel sits on 19 acres and is a quiet retreat just two minutes from Oakland Airport. We’re under 10 minutes from Oakland Coliseum and 12 minutes from Oakland Zoo and Jack London Square. In this role, you will oversee the FOH operation which consists of 15,494 sq....
-
Director of Food and Beverage
3 weeks ago
Oakland, United States Hilton Oakland Airport Full timeDescriptionWe are looking for a Director of Food and Beverage at Hilton Oakland Airport! Our hotel sits on 19 acres and is a quiet retreat just two minutes from Oakland Airport. We’re under 10 minutes from Oakland Coliseum and 12 minutes from Oakland Zoo and Jack London Square. In this role, you will oversee the FOH operation which consists of 15,494 sq....
-
Oakland, United States Enterprise Truck Rental Full time**Full Time Customer Service Representative Oakland Airport** **Job ID** 389581 Oakland, CA **Overview** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. This position will be based out of our...
-
Oakland, United States Enterprise Truck Rental Full time**Full Time Customer Service Representative Oakland Airport** **Job ID** 389581 Oakland, CA **Overview** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. This position will be based out of our...
-
Director of Food and Beverage
3 weeks ago
Oakland, California, United States Hilton Oakland Airport Full timeWe are looking for a Director of Food and Beverage at Hilton Oakland Airport Our hotel sits on 19 acres and is a quiet retreat just two minutes from Oakland Airport. We're under 10 minutes from Oakland Coliseum and 12 minutes from Oakland Zoo and Jack London Square. In this role, you will oversee the FOH operation which consists of 15,494 sq. ft. of banquet...
-
Guest Service Supervisor
2 weeks ago
Oakland, United States AC HOTEL | RESIDENCE INN BY MARRIOTT OAKLAND DOWNTOWN Full timeThe Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. **Responsibilities**: - Greet and welcome all guests approaching the Front Desk in accordance with Marriott standards. - Answer guest inquires...