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Fraud Program Partner

2 months ago

Dublin, United States Innova Solutions Full time

Temp Fraud Program Partner

  • Vendor management and performance monitoring
  • Fraud Prevention representation for internal Patelco projects
  • Admin for Fraud Prevention systems
  • Onboarding new users to various systems managed by Fraud Prevention
  • Updating and Maintaining Process map for Fraud Prevention
  • Creating/updating procedures and job aids related to Fraud Prevention functions
  • Defining business data needs to drive forward Fraud Prevention projects and needs.
  • Updating Patelco's Fraud Taxonomy
  • Maintaining and update the Internal Fraud Center
  • Collaborating with Marketing on Fraud content
  • Due to high work volume across the Fraud department, there are no internal resources available to absorb this work for this extended LOA period.


Qualifications

  • 7+ years project management experience in the financial services industry
  • 7+ years working cross-functionally with technology, fraud prevention, and business teams to deliver complex projects
  • 5+ years business performance reporting experience
  • 5+ years vendor management experience
  • Knowledge of the payments operations, digital money movement, regulatory requirements, compliance rules, core systems and internal procedures.
  • Certified Financial Crime Specialist certificate ("CFCS") and/ or Certified Fraud Examiner ("CFE") preferred


Top Responsibilities:

  1. Fraud System Administration: Communicate with vendors, escalate and track issues, and onboard/offboard users.
  2. Communication: Create fraud-related content for internal and external sites.
  3. Representation: Represent the Fraud Prevention team in various organizational initiatives and projects.
  4. Presentation Development: Develop presentations.


Required Skills:

  • Soft Skills:
    • Detail-oriented
    • Strong communication skills
    • Organized
    • Tenacious
    • Deadline-conscious
    • Quick learner
  • Hard Skills:
    • Writing skills for procedures and business requirements
    • Proficiency in building PowerPoint presentations


Ideal Candidate:

  • Preferably has a background in financial fraud.
  • Ability to adapt and learn quickly.
  • Communicates well, providing accurate updates.
  • Follows instructions and asks questions when needed.


Credit Union Experience:

  • CU is not a must, but financial services is, preferably a bank or CU, not a card fraud vendor.

American Cybersystems, Inc is acting as an Employment Agency in relation to this vacancy.