Assistant Cafe Manager

4 weeks ago


Dallas, United States Merit Coffee Full time

Merit Coffee is searching for a tenacious Assistant Cafe Manager who is passionate about the pursuit of crafting the highest quality specialty coffee beverages, providing excellent service, and leading a team whose goal is to be an inspiring bright spot in the days of all of our customers. Our Assistant Cafe Managers are responsible for managing operations in our fast-growing company, solving problems, driving financial success, building great teams and creating the preferred meeting place in their communities.

Assistant Cafe Manager Responsibilities:

  • Welcome customers, inform them about specials or new items, answer questions, and accept orders and payments.
  • Prepare specialty coffee drinks of the very highest quality as well as other beverages, baked goods and foods.
  • Sell retail coffee and brewing equipment, highlight the differences between items and educate customers about brewing methods.
  • Clean and restock work and dining areas, and sanitize equipment and utensils.
  • Learn and teach brewing methods, beverage recipes, food preparation, and presentation techniques to improve coffee and food quality.
  • Maintain coffee knowledge on current offerings and clearly communicate product information to customers.
  • Update signage and displays to attract customers.
  • Take inventory and replenish items in display cases, at tables, or behind the counter.
  • Work as part of an enthusiastic, fun, high-energy team.
  • Adhere to all food safety regulations and quality controls.
  • Participate and attend staff offered trainings and cuppings.
  • Represent brand through proper appearance and clean and well-organized bar.
  • Store opener and closer which require additional duties and expectations.
  • Role Model for brand.
  • Assist the Cafe Manager with administrative duties including but not limited to ordering, scheduling, inventory, and more.
  • Work alongside the Cafe Manager to lead and train the team.
  • Performs other duties as required.
Assistant Cafe Manager Requirements:
  • High School Diploma or equivalent
  • Strong organizational and leadership skills
  • Must hold a current Managers Food Handlers Certification.
  • 3 years experience in food and beverage preparation, customer service, or managing a team preferred
  • Training and willingness to pursue excellence in learning about drink preparation and food offerings
  • Exceptional listening and communication skills
  • Ability to walk, bend, and stand for extended periods
  • Availability to work 40 hours per week, around peak hours, including nights, early mornings, weekends, and holidays
  • An outgoing, polite, engaging personality
  • Commitment to customer satisfaction and service excellence
  • Willingness to work as part of a high-energy, efficient team in a fast-paced environment

Please visit our careers page to see more job opportunities.
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