Data Entry Customer Service

16 hours ago


Atlanta, United States Sales Bizlab Full time
Description

SalesBizLab We are seeking a dedicated and detail-oriented Data Entry Customer Service professional to join our dynamic team. This role is key to maintaining the integrity of our data while providing exceptional support to our customers. The ideal candidate will be responsible for inputting, updating, and maintaining customer information across various databases, ensuring accuracy and completeness.

Job: Full time

Monday to Friday

Weekends free

Pay Range:

$1100 - $1250 weekly

THIS WILL BE AN ON-SITE JOB

Location: Atlanta, GA

Key Responsibilities:
  • Input and maintain customer information in the database accurately and efficiently.
  • Respond to customer inquiries via phone, email, and other communication channels with professionalism and clarity.
  • Resolve customer issues and complaints promptly, providing effective solutions to ensure customer satisfaction.
  • Collaborate with team members to improve the data entry process and enhance overall customer service.
  • Conduct regular audits to ensure the accuracy and reliability of data entries and correct discrepancies as needed.
  • Generate reports on customer interactions and data metrics for management review.
  • Provide feedback and suggestions for process improvements to enhance operational efficiency.
Qualifications:
  • High school diploma or equivalent; additional education in data management or customer service is a plus.
  • Proven experience in a data entry or customer service role is preferred.
  • Strong computer skills, including proficiency in Microsoft Office Suite and data entry software.
  • Excellent verbal and written communication skills to effectively interact with customers.
  • Detail-oriented with a strong focus on accuracy and quality in data handling.
  • Ability to handle multiple tasks and prioritize workload in a fast-paced environment.
Bonus Points:
  • Competitive salary.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • 401(k) retirement plan with company match.
  • Professional development opportunities.
  • A dynamic and collaborative work environment.

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