Reservationist (1st Shift)

1 month ago


Brunswick, United States Rich Products Full time

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.

Purpose Statement

Accomplish the flow of all raw materials and finished products into and out of the freezer using the Warehouse Management System by performing certain assigned tasks manually entering various forms into the computer system, checking and distributing reports and registers, etc.Contributes to the profit and well-being of the Company by performing tasks in a safe, efficient, timely, accurate, quality-conscious, and cost-conscious manner and by working in a cooperative manner with his/her supervisor and co-workers.

- 1st Shift (7:00am - 3:30pm)

Key Accountabilities and Outcomes

Learn, in general, all phases of controlling the flow of product into and out of the freezer and dry warehouse on his/her assigned shift using the Warehouse Management System.Performs specific tasks associated with this process including, but not limited to:
•Entering orders or requests for raw materials accurately and in a timely manner and printing out the necessary register
•Ensuring transfer orders are picked up by plant order person and he/she delivers product in a timely fashion.
•Ensuring the efficient return of unused raw materials to inventory
•Establishes inbound and outbound appointments for freezer and dry warehouses accurately and in a timely manner according to preset guidelines.
•Compares dry and freezer warehouse counts to inventory systems accurately and in a timely manner according to preset guidelines and makes adjustments as required.
•Analyzes cost variances for reasonableness accurately and in a timely manner according to preset guidelines. Makes decisions without undue dependence upon supervisor.
•Processes tags and shipments on customer's website accurately and in a timely manner according to preset guidelines.
•Having knowledge of warehouse dumps procedure and handling those not requiring upper management approval
•Performing Bin to Bin run to clear out partial bays
•Allocating freezer and dry warehouse space for product unloaded from trucks at our docks; this includes transfers-in, purchases, and customer returns
•Reserving product for outbound shipments, double-checking for errors or problems, according to preset guidelines
•Performing "Special Reservationist" functions as needed
•Performing "Adjustment" procedures as necessary according to preset guidelines
•Performing other functions of the Warehouse Management System as necessary and according to preset guidelines
•Applies all safe work practices associated with these tasks. Works in safe manner at all times.
•Applies all GMP requirements, both personal hygiene and housekeeping, associated with these tasks and keeps work area clean at all times.
•Identifies problems at his/her assigned work tasks on an on-going basis and determines if solution is within his/her training and knowledge; if so, corrects problem; if not or if not sure, communicates to appropriate person for solution.
•Develops and maintains a good working relationship with Shipping Team Leader and other managers, department managers, and other co-workers.Resolves problems and conflicts in an acceptable manner that shows respect for the other person(s).
•Cooperates and shows commitment to department goals and efforts.
•Works to understand overall impact of his/her job on department productivity and plant profitability; maintains high level of personal productivity and contributes suggestions for work process improvement to Shipping Team Leader or at department meetings.
•Follows plant rules and policies and Company Code of Ethics in performing job.
•Assists in orienting and/or training other team members on assigned tasks as requested.
•Assists in cycle counts in dry and freezer warehouses when requested.
•Assists in sanitation responsibilities outlined by the Team Leaders.

Knowledge, Skills, and Experience

  • High school diploma or GED equivalent required.
  • Must have 3-5 years experience in office administration. Warehouse administration preferred, but not required.
  • Strong keyboard and 10-key keypad skills
  • Effective communication with peers and superior
  • Excellent proofreading and problem-solving skills
  • Self-starting ability.
  • High school level math, reading, writing, communication
  • Microsoft Word and Excel knowledge required
  • Business office skills
  • Demonstrated skills and effective work habits in an office when there is a heavy workload; Multi-tasking.
  • Looking for individuals with strong computer literacy to effectively utilize digital tools and software programs (SAP).


Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at hrhelp@rich.comif you need assistance completing this application or to otherwise participate in the application process.
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