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Business Systems Analyst
2 months ago
The Opportunity
As a Business Systems Analyst, you will work with metiRi, our financial insights solution used by seven of the top twenty fast-food brands in more than 70,000 restaurants worldwide. You’ll enjoy a tech-focused culture, using the latest cloud-based technology stacks, like Azure. Working within our collaborative financial solutions team, you will contribute to many projects, collaborate with a variety of clients and team members, and be involved across many steps in the product development lifecycle.
This role also builds and maintains the data and analytics layer for our financial insights solution that enables restaurant and hospitality brands to see and do more with their data. You will help enhance the solution, implement new clients, troubleshoot and enhance data pipelines, and troubleshoot and revise stored procedures.
Who You’ll Work With
You’ll work in our Tampa office on our financial solutions team, reporting to the Business Systems Manager. RMS Financial Solutions builds data-driven software and drives the success of our growing financial solutions, from understanding customer needs through customer success. Team members’ expertise includes product management, project management, implementation, post-implementation support, and customer success. You will also collaborate with clients and other teams on various projects. We take pride in encouraging each other’s career ambitions and you’ll find opportunities for personal development throughout our company.
What You’ll Do
Analyze and document business requirements.
Conduct QA/UAT testing to ensure solutions meet business needs and requirements
Assist with onboarding new clients including setup, configuration and data pipeline development
Work closely with clients and software engineers to troubleshoot and resolve support requests
Perform other tasks and duties as assigned
Skills and Qualifications
Solid understanding of database design/structure, and working knowledge of SQL
Good analytical, problem-solving and troubleshooting abilities
Strong sense of ownership and accountability for delivering high-quality results on time
Self-motivated with the ability to work both independently and in a team environment
Effective written and verbal communication with both technical and non-technical associates
Ability to meet deadlines and manage multiple assignments with shifting priorities
Continual pursuit for expanding own skills and knowledge base
Required
Bachelor’s degree in information systems, machine learning, business analytics, or a strongly affiliated discipline
Benefits
As a full-time RMS employee, you will receive:
100% employer-paid HSA medical insurance, or 80% employer-paid medical insurance for HMO and PPO plans for you and qualifying dependents
Dental and vision insurance (80% employer-paid)
Basic Life and AD&D insurance (100% employer-paid)
Telemedicine (100% employer paid)
401k plan with company matching contribution of 4% of annual gross salary with immediate vesting
15 business days paid vacation for the first year based on your hire date (pro rata), 15 days thereafter; 20 days after two years, and 25 days after ten years. Vacation days accrue on a semi-monthly basis.
8 paid holidays + 1 personal floating holiday
Gym membership or ClassPass (optional)
Access to optional group insurance plans (100% employee paid): Accident, Critical Illness, Hospital, Voluntary Life and AD&D, Long-term Disability, Short-term Disability, and Pet Insurance
Who We Are
Now more than ever, Revenue Management Solutions (RMS) is committed to supporting restaurants through these ever-changing times. Today, more than 50 major brands in over 40 countries trust RMS for data-driven analytics and tech-enabled solutions to optimize sales, menus, and a brand’s financial health. Six of the top 10 US fast food brands and 16 of the top 30 global restaurant brands (equaling more than 100,000 restaurants) rely on RMS’ software solutions and actionable insights to make informed business decisions that drive profitability and combat inflation and increasing wages. The company holds five US patents on menu pricing and customer segmentation and supports ongoing academic research efforts. For more information on how RMS helps its clients visit revenuemanage.com.
What We Believe
Our goal at RMS is to create a positive change in the communities we inhabit. With over 20 countries represented throughout our offices, we respect and embrace different cultures, interests, and actions. The acknowledgment of our unique identities is something that connects us across continents to uphold our values of diversity, respect, and responsibility.
Revenue Management Solutions LLC. is an equal opportunity employer and an E-verify participant. RMS considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
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