Field Engineer 3

2 weeks ago


New London, United States Sunrise Systems Full time

Job Title: Field Engineer 3
Job ID: 24-01809
Location: Groton/New London, CT
Duration: 10 Months contract on W2

Must Be a US Citizen


Shift start time and end time? Mon – Fri, 8a to 5p

Rate Range Chart Based off experience
Open to recent grads at the lower BR

Job Description:

1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills

As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.

Targeted Start date: ASAP


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