Client Service Associate

1 month ago


Chicago, United States WestPoint Financial Group Full time

This position is being offered by a successful financial advisor located in our downtown Chicago office. WestPoint Financial Group is assisting with the sourcing of this position.Our financial advisors strive to provide creative results while educating and empowering clients to make decisions that will help them realize their dreams and goals. These advisors provide considerable value to individuals and business owners by implementing wealth management solutions, as well as investment, retirement and risk management strategies designed to provide long-term financial strength and security.Our advisor is currently seeking a Client Service Associate to provide administrative support on an established team. The ideal candidate will be an excellent problem-solver and team-player, and will be adept at balancing multiple priorities and tasks in a fast-paced professional office. The successful candidate will be personable, detail-oriented, dependable and will display a sense of accountability and pride in their work.This position is a Full-Time hybrid role, Monday through Friday. Our office is located at 30 S. Wacker Drive, Chicago, IL.Key Competencies:Customer-service orientedStrong organizational skillsSuperior work managementOutstanding multi-tasking abilitiesExcellent written and verbal communication skills (including telephone etiquette, proper spelling and grammar)Problem-solving abilityResourcefulTechnologically proficient (specifically in Microsoft Office Suite and various CRM systems)Collaboration-mindedResponsibilities include, but are not limited to:Managing "Post Sale" ResponsibilitiesEnter and submit client applications for account openingAdminister client service requestsProactive case trackingEngage with various people throughout the underwriting/review processWork with internal Compliance TeamExecute resourcefulness to achieve desired resultsUtilize CRM to document client interactions and leverage businessFile documentation and management in OneDriveAdditional duties, as assignedExcellent Client CommunicationBuild genuine and positive rapport with existing clients and prospectsAssist with ongoing service issuesSet up annual client appointments and schedule service meetings with existing clientsExperience:1+ years administrative experienceIndustry experience a plus, but not requiredSalary: $50,000 annuallyBenefits:Hybrid SchedulePTOMedical/Dental/VisionRetirement Plan after 1 year of employment



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