Retail Sales Associate

2 months ago

Knoxville, United States Hallmark eCards Full time

**Retail Sales Associate (part-time) - 760**

**Location:** Knoxville, TN, US, 37919

reqid: 80786

**HALLMARK - WHEN YOU CARE ENOUGH YOU CAN CHANGE THE WORLD**

***This part-time opportunity is located at our Hallmark Corporate owne d Gold Crown store in West Town Mall in Knoxville, TN.***

**COME JOIN US:**

Youll add value to one of the worlds most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and relevance of Diversity and Inclusion to every brand, product and person we touch.

Our overarching enterprise D&I Framework and *plans demonstrate our belief and value in having an diverse and inclusive workforce.* *will continue to represent ongoing progress and reinforce our commitment, as will our intentional focus on bringing more diverse talent into our business and onto our teams.* Also, Hallmark has been recognized as one of Forbes 2020 Best Employers for Diversity, Women and New Grads.

**MORE ABOUT THIS TEAM:**

At Hallmark Gold Crown, we believe that it is our mission to help change the world, one moment, one celebration, one relationship at a time. We take this mission seriously. Our customers invite Hallmark into their lives to help them show how much they care to commemorate lifes most special occasions, provide comfort through-lifes most trying times, and the everyday moments in between.

**HALLMARK BELIEVES IN ENRICHING THE LIVES OF OUR PART-TIME EMPLOYEES BY OFFERING BENEFITS PROGRAMS TO HELP YOU:**

* **Take care of your future self:**

+ Savings/401(K) plan with 3% company match. Retail Sales Leads and Store Associates are part of the RSG Savings Plan which offers a 60% company match on employee contributions up to 5%. The employee is eligible after completing 1000 hours of service in first anniversary year or in any calendar year thereafter.

+ Investment assistance.

+ Part-time employees with a work schedule in HR Direct of less than 30 hours are not eligible for Hallmarks group health and welfare benefits. These employees have access to a variety of other voluntary benefits through hallmarkvoluntarybenefits.com; including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).

* **Take care of you and yours:**

+ Discounts on childcare.

* **And More**

+ Like a 40% shopping discount on merchandise purchased in a CSG store.

+ As well as a variety of local and national discounts made available by PerkSpot

**WHAT YOU WILL DO:**

Our Part-Time Sales Associates bring this mission to life in the store. They are the face of the Hallmark brand to customers and vital to the success of Hallmark engaging with our shoppers to help them find and build the perfect card and gift solutions for the many days and ways in which they care. Our customers rely on Hallmarks caring team to help them in locating the right card and gift for their current need, surprising them with new ways for connecting with those they love, as well as planning for future relationship needs and milestones.

**THE PART-TIME SALES ASSOCIATE DUTIES TO INCLUDE:**

* Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.

* Building and sharing expertise on products, promotions, services, and brand rewards programs relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.

* Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.

* Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness.

* Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc.

* Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.

* Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didnt know they needed

**BASIC QUALIFICATIONS** *(required to be considered)*:

* At least 16 years of age with ability to meet work permit requirements, if applicable.

* Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings and weekends.

* Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

**PREFERRED QUALIFICATIONS**:

* High school diploma or equivalent.

* One or more years of previous experience in (specialty) retail, sales or customer service.

* Strong customer-focused engagement and consultative selling skills.

* Ability to communicate effectively with customers and employees.

* Strong sense of urgency, flexibility and willingness to adapt to change.

* Ability to receive feedback and take action when appropriate.

* Proficiency and comfort using a computer and other technology.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

**APPLICATION INSTRUCTIONS:**

You must show how you meet the qualifications (listed above) in a resume or document you upload, or by completing the work experience and education application fields. Principals only please. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

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