Current jobs related to Customer Service Rep - Fairfax - Mediacom Communications

  • Guest Services Rep Part

    1 week ago

    Fairfax, United States Extended Stay Full time

    Extended Stay - 12104 Monument Dr. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Guest Services Rep Part

    4 weeks ago

    Fairfax, United States Extended Stay Full time

    Extended Stay - 8281 Willow Oaks Corp Dr. [Front Desk Clerk] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Guest Services Rep Part

    4 weeks ago

    Fairfax, United States Extended Stay Full time

    Extended Stay - 8281 Willow Oaks Corp Dr. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following...

  • Fairfax Honda Customer Care Rep

    4 months ago

    Fairfax, United States Rosenthal Automotive Group Full time

    **Fairfax Honda Customer Care Rep** **Department:** Honda Clerical-New **Location:** Fairfax, VA **Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W.(Guidance. Respect. Opportunity. Worth)** **We are looking to grow our company and we need you to help us. If you are...

  • Guest Services Rep Part

    4 weeks ago

    Fairfax, United States Extended Stay America Full time

    POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and...

  • Member Service Representaive I

    6 days ago

    Fairfax, United States Three Point Solutions Full time

    Job Title: Member Service Rep Client: Health Care Industry Duration: 12 months contract role Location: Fairfax, VA 22031 (100% remote however the resource must reside in District of Columbia, Maryland, Virginia(DMV) Job Description:Purpose: The Rep, Member Service I is proficient in routine benefits, claims, and general inquiries. They have a general...

  • HVAC Service Technician

    3 weeks ago

    Fairfax, United States Service Experts Full time

    Position Title: Service TechnicianReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: CroppMetcalfeLocation Address: 8421 Hilltop Rd, Fairfax, VA 22031Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our...

  • Customer Service Manager

    4 weeks ago

    Fairfax, Virginia, United States Isabel Thao Nguyen - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Manager at Isabel Thao Nguyen - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.Key ResponsibilitiesEstablish and...

  • Customer Service Manager

    2 weeks ago

    Fairfax, Virginia, United States Isabel Thao Nguyen - State Farm Agent Full time

    Job OverviewAs a Customer Service Manager with Isabel Thao Nguyen - State Farm Agent, you will play a crucial role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to...

  • Customer Service Representative

    9 hours ago

    Fairfax, Virginia, United States R&M Management Full time

    R&M Management is seeking a Customer Service Representative to join our team in the Marketing and Client Support industry. Our firm works with renowned brands in the telecommunications industry, promoting equity and access to fast and reliable wireless solutions.As a Customer Service Representative, you will work with our Senior Level Sales and Client...

  • Customer Service Consultant

    4 months ago

    Fairfax, United States Safford Brown Mazda Fairfax Full time

    Due to a significant increase in customer volume, the Service Department at Safford Brown Mazda Fairfax is growing and in need of 2 additional Automotive Service Advisors! We have a track record of success training people with restaurant, bar, hotel, or retail hospitality experience for this role. Bring a great attitude and a genuine desire to help...

  • Customer Service Representative

    3 days ago

    Fairfax, Virginia, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled and organized Service Excellence Associate to join our team at Insight Global. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our daily activities.Key ResponsibilitiesProvide top-notch customer service to clients,...

  • Customer Service Admin

    7 days ago

    Fairfax, United States ABCO Facility Maintenance Full time

    Customer Service Admin EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. CategoryBusiness Support Description Customer Service...

  • Commercial HVAC Service Lead

    3 weeks ago

    Fairfax, United States Service Experts Full time

    Position Title: Lead Service TechnicianReports To: Field Supervisor or Branch Manager Status: Full-time, Regular positionCategory: Technician  Location Name: CroppMetcalfeLocation Address: 8421 Hilltop Rd, Fairfax, VA 22031Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the...

  • Customer Service Representative

    1 week ago

    Fairfax, United States MainStreet Bank Full time

    Job Type Full-time Description Provides outstanding customer service for all types of customer inquiries and transactions. Operates a teller drawer to serve customers which includes processing transactions and balancing cash drawer daily. Opens and services new accounts. Meets and exceeds customer expectations by accurately assessing needs and providing...

  • Lead HVAC Service Technician

    1 week ago

    Fairfax, United States Service Experts Full time

    Position Title: Lead Service TechnicianReports To: Field Supervisor or General Manager Status: Full-time, Regular positionCategory: TechnicianLocation Name: CroppMetcalfeLocation Address: 8421 Hilltop Rd, Fairfax, VA 22031Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and...

  • Customer Service Admin

    5 days ago

    Fairfax, United States ABCO Maintenance Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Business Support Description Customer Service Admin Remote...

  • Customer Service Representative

    4 days ago

    Fairfax, United States Insight Global Full time

    Position: Customer Service Representative Location: On Site in Fairfax, VA (22030) $18-20 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Full Time Hours (35-40 Hours) Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information...

  • Customer Services Representative

    1 week ago

    Fairfax, United States Insight Global Full time

    Job DescriptionJob DescriptionPosition: Customer Service RepresentativeLocation: On Site in Fairfax, VA (22030)$18-20 Hourly Based On ExperienceLooking to HIRE RIGHT AWAY!!Full Time Hours (35-40 Hours)Shifts:Monday-Friday: 9am-6pmSaturday: 11am-6pm Must Haves:Self-sufficient – Will be opening and closing by themselvesBasic computer skills to enter...

  • Customer Service

    5 months ago

    Fairfax, United States CareerBuilder Full time

    Description Who Are We Looking For? At Woodlands Market, we are delighted to be able to share our passion for food and fresh produce with our customers. If you thrive in a fast paced environment, and are looking to continue your career alongside an awesome team, then join the family! Who Are We? Woodlands Market is a leader in gourmet retailing, service and...

Customer Service Rep

3 months ago

Fairfax, United States Mediacom Communications Full time

Located in Iowa City, IA

Position: Customer Sales & Service Representative I, Front Counter (Non-Retail)

Who we are:

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.

As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team

Position Overview:
Provide a positive in-person customer experience in a prompt and professional manner related to the customers' needs and questions. Perform direct customer support for all customers consistent with Mediacom's policies and procedures.

Company Benefits:

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

  • Health, vision, and dental insurance
  • Paid vacation, holidays and flex paid time off
  • 401K with generous company match
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided
  • Education Enrichment up to $5,000 per year for qualified employees
  • Employee Wellness Program
Position Responsibilities:
  • Interact with customers in person to answer customer inquiries and solve problems regarding billing, services, and products.
  • Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services.
  • Troubleshoot basic service issues and schedule on site service calls when necessary.
  • Receive and process customer payments, balance cash drawer, and post customer adjustments.
  • Issue and receive equipment from customers.
  • Responsible for maintaining customer site equipment and inventory controls according to policy and procedures.
  • Demonstrate courtesy and patience in customer relations, maintaining the ability to explain all phases of billing, products, and services offered at the current time.
  • Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.
  • Regular Attendance required.
  • Perform other duties as directed or required by your supervisor.
  • Other duties as assigned.
Position Requirements:
  • High school diploma or GED required; Associates degree preferred.
  • Required - 1-3 years' experience in retail and/or consumer sales.
  • Preferred - 3 plus years' customer service & cash handling/reconciliation experience.
  • Exceptional relationship-building skills.
  • Excellent communication skills.
  • Ability to multi-task and prioritize in a fast-paced environment.
  • Effective cash handling skills.
  • Valid driver's license and satisfactory driver record may be required for some locations.
  • Must demonstrate intermediate to advanced PC skills.
  • Sales ability and willingness to meet sales goals.
  • Able to stand for long periods.
  • Occasional travel to other sites within the region.
  • Ability to work evenings, weekends and holidays and overtime as needed.


Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer: W hen making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

#LI-Onsite