Current jobs related to Receptionist- Spa - Las Vegas - Wynn Resorts

  • Spa Receptionist

    5 days ago

    Las Vegas, Nevada, United States The Red Rock Spa by Well & Being Full time

    Job Summary:The Reservation Agent is a critical role within our spa operations team at The Red Rock Spa by Well & Being. This position requires an individual who can provide exceptional customer service, possess excellent communication skills, and maintain a high level of professionalism at all times.Key Responsibilities:Understand and abide by Trilogy and...

  • Spa Receptionist and Concierge

    6 days ago

    Las Vegas, Nevada, United States The Red Rock Spa by Well & Being Full time

    Key ResponsibilitiesProvide personalized attention to guests, responding to inquiries and resolving any issues promptly and efficiently.Maintain accurate records of guest interactions, appointments, and transactions, ensuring seamless communication between teams.Sell and upsell retail products and spa services, exceeding sales targets while providing...

  • Front Desk Service Specialist

    6 days ago

    Las Vegas, Nevada, United States The Red Rock Spa by Well & Being Full time

    About Our OpportunityThe Red Rock Spa by Well & Being is a leading provider of luxurious spa services, seeking an experienced Front Desk Receptionist/Reservation Agent to join our team. As a key member of our front-of-house operations, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery. With a focus on...

  • Customer Service Ambassador

    6 days ago

    Las Vegas, Nevada, United States The Spa at Palms Full time

    Imagine working in a professional spa management company that values flawless service and creates a culture where employees feel valued and appreciated.We are The Spa at Palms, a luxury spa operation with multiple locations across the US. As a Front Desk Receptionist, you will be responsible for providing comprehensive guidance to guests regarding spa...

Receptionist- Spa

4 months ago

Las Vegas, United States Wynn Resorts Full time
Company Description

Job Description

The Spa Receptionist is responsible for welcoming guests both over the phone and in-person and ensuring that guests receive a luxury spa experience.

Spa Receptionist duties include but are not limited to:
  • Accurately schedule spa appointments via telephone reservation or in person.
  • Is knowledgeable on all spa treatments and salon services offered and can actively suggest services to maintain sales while following Forbes standards.
  • Accurately assist guests with check-in for spa reservations and spa access.
  • Accurately receive payment of services to department standards and properly account for all transactions and monies.
  • Reconcile daily sales, deposits, and invoices as outlined in department policy.
  • Keep all areas of the spa including storage areas, back of house, staff break room and dispensary clean and organized while following safety guidelines
  • Ensures product and supply inventories are replenished and maintained daily.
  • Able to assist in the fitness area by ensuring equipment is maintained and being available for guests
Qualifications
  • Experience in a high-volume luxury spa or resort is preferred.
  • Must possess excellent communication skills and phone etiquette.
  • Requires proficiency in Microsoft Office specifically Outlook, Word, Excel & PowerPoint.
  • Previous cash handling experience is preferred, but not required.
  • Prior knowledge of the following systems is preferred: SpaSoft, HotSOS and Opera.
  • Must possess a current Nevada Food Handler's Card.
  • Must be 18 years of age or older.


Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.