Guest Service Expert
4 weeks ago
Job Category Food and Beverage & Culinary
Location The Westin Georgetown Washington D.C., 2350 M St NW, Washington, District of Columbia, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,? begin your purpose, belong to an amazing global?team, and become the best version of you.-
Guest Service Expert
2 weeks ago
Washington, United States Marriott International Full timeJob Number 24073605 Job Category Food and Beverage & Culinary Location The Westin Georgetown Washington D.C., 2350 M St NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests...
-
Guest Service Expert
3 weeks ago
Washington, Washington, D.C., United States The Westin Georgetown, Washington D.C. Full timeJob Number Job Category Food and Beverage & CulinaryLocation The Westin Georgetown Washington D.C., 2350 M St NW, Washington, District of Columbia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about putting food on the table that our guests will enjoy until they...
-
Guest Arrival Expert
1 day ago
Washington, United States Marriott Full timeJob Number 23194434Job Category Rooms & Guest Services OperationsLocation The Westin Washington DC Downtown, 999 9th Street Northwest, Washington, District of Columbia, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels, we want that...
-
Guest Service Agent
13 hours ago
Washington, United States Sonesta International Hotels Corporation Full timeThe position of Guest Service Agent is responsible for checking guests in and out of the hotel in a timely and professional manner; processing all payments according to established procedures and providing friendly, professional service at all times. Guest Service, Agent, Service, Guest, Retail
-
Guest Service Agent
2 weeks ago
Washington, United States Beacon Hotel Full timeJob DescriptionJob DescriptionOverviewThe Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.QualificationsCollege course work in related field helpful.Experience in a hotel or a related field...
-
Guest Service Representative
1 month ago
Washington, United States The Navy Exchange Full time**Job Summary**: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and...
-
Guest Service Agent
23 hours ago
Washington, United States Embassy Suites by Hilton Washington DC Chevy Chase Pavilion Full time**Description**: At Crescent Hotels and Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide our guests. At Crescent, our associates are the shining stars of what we do. **What's In It For Me**: - Highly competitive wages - Exceptional benefit plan for eligible associates and...
-
Guest Services Specialist
2 weeks ago
Washington, United States Marriott Hotels & Resorts Full timeOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Pr Guest Service, Specialist, Guest, Retail, Hotel
-
Guest Service Agent
23 hours ago
Washington, United States Embassy Suites Chevy Chase Pavilion Full timeAt Crescent Hotels and Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide our guests. At Crescent, our associates are the shining stars of what we do. **What's In It For Me**: - Highly competitive wages - Exceptional benefit plan for eligible associates and their families -...
-
Guest Service Representative
6 days ago
Washington, United States The St. Regis Washington, D.C. Full timeJob Number 24080825Job Category Rooms & Guest Services OperationsLocation The St. Regis Washington D.C., 923 16th and K St NW, Washington, District of Columbia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all guest check-ins/check-outs, room...
-
Guest Service Representative
7 days ago
Washington, Washington, D.C., United States The St. Regis Washington, D.C. Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Washington D.C., 923 16th and K St NW, Washington, District of Columbia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all guest check-ins/check-outs, room...
-
Guest Services Specialist
2 weeks ago
Washington, United States Marriott International Full timeJob Number 24077241 Job Category Rooms & Guest Services Operations Location The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all...
-
Guest Services Specialist
34 minutes ago
Washington, United States Marriott Full timeJob Number 24077241 Job Category Rooms & Guest Services Operations Location The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest...
-
Guest Services Specialist
3 weeks ago
Washington, Washington, D.C., United States The Mayflower Hotel, Autograph Collection Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOrganize, confirm, process, and conduct all guest check-ins/check-outs,...
-
Security - Guest Services
2 weeks ago
Washington, United States Hollywood Casino at the Meadows Full timeSecurity - Guest Services ... Hollywood Casino at The Meadows Hollywood Casino at the Meadows COME JOIN THE FUN AT HOLLYWOOD CASINO AT THE MEADOWS A PENN ENTERTAINMENT PROPERTY keywords: summary,security,safety,compliance,assist,skills,qualifications,communication Regular Full-Time Overview: We’re always looking for talent that believes in having...
-
Guest Service Specialist
1 week ago
Washington, United States Churchill Living Full timeChurchill Living is a rapidly growing furnished apartment rental company, get in on the ground floor today! This position provides a luxury work environment, flexibility to problem solve based on your strengths and a robust benefits package.About the JobThe role of Guest Service Specialist will assist in the efficient day to day operations of the property,...
-
Guest Service Specialist
2 weeks ago
Washington, United States Churchill Living Full timeChurchill Living is a rapidly growing furnished apartment rental company, get in on the ground floor today! This position provides a luxury work environment, flexibility to problem solve based on your strengths and a robust benefits package. About the Job The role of Guest Service Specialist will assist in the efficient day to day operations of the...
-
Guest Service Representative
1 month ago
Washington, United States Marriott International, Inc Full time**Job Number** 24069303 **Job Category** Rooms & Guest Services Operations **Location** The Westin Georgetown Washington D.C., 2350 M St NW, Washington, District of Columbia, United States VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in...
-
Guest Service Agent
2 weeks ago
Washington, United States Hilton Hotels & Resorts Full time. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Guest Service, Agent, Guest, Service, Hospitality, Retail
-
Guest Service Agent
3 weeks ago
Washington, United States Hilton Hotels & Resorts Full time. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Guest Service, Agent, Guest, Service, Hospitality, Retail