Program Manager

2 weeks ago

Riverside, United States Minor International Plc. Full time

**Company Description**

The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.

Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The Coffee Club, Ribs and Rumps, Riverside, Penang Street, and Poulet. We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision.

To be a Global Operator of Multiple Food Brands with the Objective of Providing 100% Satisfaction to All Stakeholders. We also share an inspiring organization culture.

Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here.

If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you

**Job Description**

Digital Program Manager will work closely with internal stakeholders (i.e. GMs, finance, logistics, support, etc) to develop systems, tools, dashboards, and processes missing from the digital team; aiming to improve performance, communication, and visibility between digital and the rest of the organisation.

Define, develop, and own initiatives that remove blockers and improve the overall performance of the digital team

Research, develop and own relationships with external third-parties (ex. 3PL, analytics) to ensure digital has the partners required to be successful in global ecommerce and delivery

Collaborate with the product and engineering teams to develop, collect, and report on functional KPIs to ensure that the heath and effectiveness all projects and initiatives can be monitored over time

Own products related to Programs eg Ticketing systems, Messaging, Store services, Geo Analytics etc

Manage individual project priorities, deadlines and deliverables.

**Qualification**

BSc, Masters further education or experience in engineering, computer science or other technical related field.

Strong digital and operations experience from any sector, such as; Payments, Retail, FMCG, eCommerce, gambling, gaming, finance, fintech, Travel, Holidays, Airlines, tobacco, Marketplaces, Classifieds, Media etc.

Experience communicating technical concepts, questions and problems for non-technical stakeholders.

A solid understanding of web services, delivery or eCommerce platform support

Strong interest in process improvement you love finding ways to make processes more efficient and streamlined.

Strong interest in process improvement you love finding ways to make processes more efficient and streamlined.

* Established success in areas of impact for influence, cross-group collaboration, and focus on positive outcomes

* Proven sense of high accountability and self-drive to take on and see through big challenges

* Must be a self-starter, organized and detail oriented

* Ability to partner with others to creatively solve challenging business/technology problems; proven success in working in matrixed organizations with a high degree of demonstrated executive maturity and impact for influence

* Critical thinking & Analytical skills

* Flexible communication skills that can provide clarity to audiences that include customers, peers and executive leadership

Ability to communicate technical concepts clearly and effectively.

**Additional Information**

We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision. To be a Global Operator of Multiple Food Brands with the objective of providing 100% Satisfaction to all stakeholders.

We also share an inspiring organization culture: Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here. If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you

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