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Financial Counselor
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Financial Counselor
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Personal Financial Counselor; Baton Rouge, LA
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Personal Financial Counselor; Baton Rouge, LA
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Personal Financial Counselor; Baton Rouge, LA
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Baton Rouge, United States Magellan Health Full timeThis position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not...
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Financial Counselor
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Baton Rouge, Louisiana, United States Magellan Health Full timeJob SummaryThis position provides personal financial services at assigned military installations. The primary responsibilities include delivering comprehensive financial counseling services to military service members and their families. The ideal candidate will possess excellent communication skills, a strong understanding of personal finance, and the...
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Financial Counselor
2 months ago
Job Purpose: The Financial Counselor is responsible for providing patients with a positive financial experience. Performs procedures pertaining to all self-pay patients and patients who have insurance coverage but are unable to pay their out-of-pocket portion. Essential Job Functions including, but not limited to: Serve as the point of contact for all financial assistance related questions. Communicate with patients to identify and understand financial, social, and other relevant patient information Reviewing all aspects of the patient bill(s), collection of liability for upcoming visits and procedure(s), collecting residual and past due balances, reviewing alternate options for benefit coverage. Establish payment arrangements per company policy and follow-up on established payment plans. Manage outstanding self-pay accounts and status for management Promptly and courteously assists and provides accurate information to patients regarding their accounts or services face to face, e-mail, fax, regular mail correspondence, phone call. Serves as a liaison and collaborates with revenue cycle between the patient, providers, external departments, or other responsible person(s) to ensure that charges are applied appropriately, transactions are recorded and appropriately maintained, and account balances and discrepancies are resolved within the prescribed period. Plans, organizes, and prioritizes work to discuss with patients the importance of patients financial responsibility. Educates the patients on various available assistance options, as well as explains the financial impact of various alternatives Required Education: Must have a high school education or equivalent Skills, Licensure and Knowledge Requirements: Two years of hospital or healthcare business office experience (insurance, pre-certification, collections, Medicaid program of Louisiana, etc.). Physical Demands: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach Specific vision abilities required include close vision requirements due to computer work Light to moderate lifting is required Work Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate noise (i.e. business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period of time. Travel or Special Requirements: Driving during the workday as well as local or out of state travel may be required to perform job duties.