Receptionist

3 weeks ago

Stillwater, United States Allina Health Full time
Number of Job Openings Available:
1
Date Posted:
September 27, 2024
Department:
31602000 Courage Kenny Rehabilitation Institute Pool & Fitness St Croix
Shift:
Permanent Evenings (United States of America)
Shift Length:
< 7 hour shift
Hours Per Week:
16
Union Contract:
Non-Union
Weekend Rotation:
None
Job Summary:
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.
Key Position Details:

  • .4 FTE, evening shifts - generally four per week
  • Shifts will start at 4p - and go until close, which varies according to the day of the week
Job Description:

Greets patients, visitors and business associates in person or by phone. Assist and direct them as needed. Supports the department registration, data and administrative needs.

Principle Responsibilities
  • Receive patients, visitors and business associates.
    • Provide a welcoming environment.
    • Provide direction and assistance, offer escort as needed.
    • Receive messages, flowers, newspapers, and other patient-related deliveries.
    • Assure availability of wheelchairs and waiting room supplies.
    • Access patient electronic chart only based on need related to this service function.
    • May do patient check-in within Excellian or other program, and conduct check-in procedures.
    • May assist patients to other departments.
    • May enter orders into Excellian, and schedule patient for a service.
  • Answer calls and inquiries.
    • Screen, verify, and relay messages to department personnel and physicians.
    • May monitor Excellian messages folders.
  • May perform department-specific tasks such as administrative support, data collection, room scheduling, clerical support.
  • Other duties as assigned.
Required Qualifications
  • Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
  • 2 to 5 years in customer service experience
  • 2 to 5 years of experience with computers and technology
  • 2 to 5 years of experience with medical terminology
Preferred Qualifications
  • High school diploma or GED
Physical Demands
  • Light Work:
  • Lifting weightUp to 20 lbs. occasionally, Up to 10 lbs. frequently

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