Patient Access Specialist

3 months ago


Helena, United States the staff pad Full time

Job DescriptionThe Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Patient Access Specialist (PAS), you will provide exceptional customer service and ensure seamless access to medical services. You will work closely with patients, staff, and providers to ensure accurate registration and timely scheduling, while maintaining knowledge of relevant policies and procedures. Job Duties: Answer patient calls, collect insurance copays, and review daily schedulesRegister patients accurately and efficiently, ensuring timely patient flowProvide basic instructions and information to patientsUse EMR systems to record patient informationMaintain knowledge of policies, procedures, and regulatory requirementsRequirements: 1-2 years of hospital admissions or provider's office experience preferredHigh School Diploma or equivalent preferredStrong customer service and communication skillsAbility to work independently and manage complex tasksImpeccable personal honesty, integrity, and confidentiality



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