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IS Applications Systems Analyst II

4 months ago

Jacksonville, United States FastMed Urgent Care Full time

Configures, tests, documents, implements, and supports computer application systems by coordinating with vendor representatives, system users/clients, project team members, coworkers, and management. Participates in project teams, configuration, implementation, on-going maintenance and support for production application systems. Has general knowledge of project methodology, NextGen EPM & EHR, and system development lifecycle and works under direct supervision and performs tasks as assigned.

Duties and Responsibilities

  • Works as a member of a team of internal resources and external vendors to select, configure and implement a packaged software solution for practice management and electronic medical records.
  • Assists with all aspects of the project including process mapping, software design and configuration, system testing, training development, conversion planning and site-by-site implementation.
  • Coordinates with others on project team to develop the project plan, including costs and departmental tasks.
  • Works with our technical staff to coordinate the installation of computer hardware and/or network connectivity as needed.
  • Works closely with physicians, center managers, medical assistants and others in our user community.
  • Develops high quality documentation such as system requirements, design specifications, user training plans, user guides, etc.
  • Functions as a key member of a multi-dimensional IS team.
  • Works closely with technical and non-technical staff to gather requirements
  • Coordinates and documents business and technical presentations
  • Serves as technical subject matter expert on projects and trains users and others throughout the organization.
  • Performs other duties as assigned.
Experience, Skills and Education
  • Bachelor's degree
  • Minimum of 5 years of experience as a SDLC Business Analyst.
  • Minimum of 4 years of experience in a healthcare environment, including knowledge of Electronic Health Record and/or claims processing and billing.
  • Urgent Care experience preferred.
  • Experience in NextGen EPM and EHR preferred including file maintenance configuration, system administration, and template development.
  • Experience working with various SDLC methodologies.
  • SQL experience a plus.
  • Business Intelligence and reporting experience a plus.
  • Strong ability to research new technologies and solutions as well as changing business rules.