Current jobs related to Recreation Member Service Representative II - Boulder - City of Boulder

  • Recreation Instructor II

    2 weeks ago

    Boulder, Colorado, United States City of Boulder Full time

    Job Summary:The City of Boulder is seeking a highly skilled and enthusiastic Recreation Instructor II to join our team. As a Recreation Instructor II, you will be responsible for teaching various levels of gymnastics, swimming, ninja obstacle training, and dance classes to children and adults.Key Responsibilities:Teach gymnastics classes, including...

  • Member Services Representative

    4 weeks ago

    Boulder, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...

  • Phlebotomist Patient Services Representative

    13 hours ago

    Boulder, United States Global Technical Talent Full time

    Phlebotomist Patient Services Representative Contract Duration 3 Months Pay rate up to $25/hr Onsite: 7:30 am - 4:30 pm, Monday - Friday Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health...

  • Bilingual Customer Service Representative

    3 weeks ago

    Boulder, Colorado, United States Via Mobility Services Full time

    Position OverviewAre you skilled in customer support and adept at managing multiple tasks simultaneously?Do you aspire to positively impact your community and leave work feeling fulfilled?Are you seeking a role within a company that fosters a familial atmosphere?Do you thrive in an independent work environment while still being part of a cohesive team?If you...

  • Phlebotomist II

    10 hours ago

    Boulder, United States Spectraforce Technologies Full time

    Job Title: Phlebotomist II Duration- 3 months Location- Boulder CO 80302 7:30am - 4:30pm, Monday - Friday? Phlebotomy certification - no state requirement but needs certification in phlebotomy. Summary The Patient Services Representative II PSR II represents the face of our company to patients who come in, both as part of their health routine or for...

  • Phlebotomy - Phlebotomist II

    2 weeks ago

    Boulder, United States TalentBurst, Inc. Full time

    Job Title: Phlebotomist IILocation: Boulder, CODuration: 3 MonthsShift/Time Zone: 7:30am - 4:30pm, Monday - FridayPhlebotomy Certification - RequiredJob Description:The Phlebotomist II represents the face of our company to patients who come to both as part of their health routine or for insights into life-defining health decisions.The Phlebotomist II draws...

  • Phlebotomy - Phlebotomist II

    3 weeks ago

    Boulder, United States TalentBurst, Inc. Full time

    Job Title: Phlebotomist IILocation: Boulder, CODuration: 3 MonthsShift/Time Zone: 7:30am - 4:30pm, Monday - FridayPhlebotomy Certification - RequiredJob Description: The Phlebotomist II represents the face of our company to patients who come to both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist II draws...

  • Phlebotomy - Phlebotomist II

    15 hours ago

    Boulder, United States TalentBurst Full time

    Job Title: Phlebotomist II Location: Boulder, CO Duration: 3 Months Shift/Time Zone: 7:30am - 4:30pm, Monday - Friday Phlebotomy Certification - RequiredJob Description: The Phlebotomist II represents the face of our company to patients who come to both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist II...

  • Customer Service Representative

    4 months ago

    Boulder, United States Andrew Vega - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performancePaid time offROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Andrew Vega - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer...

  • Customer Service Representative

    2 weeks ago

    Boulder, Colorado, United States Jaski Corporation Full time

    Job SummaryWe're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Service Team, you will be responsible for providing exceptional support to our clients, ensuring their events are executed flawlessly.Key ResponsibilitiesProvide timely and accurate responses to...

  • Financial Services Representative

    2 weeks ago

    Boulder, Colorado, United States First Technology Federal Credit Union Full time

    About the RoleThe Financial Services Representative is a key member of our dynamic sales team, responsible for building strong relationships with our members and providing tailored financial solutions to meet their needs.Key ResponsibilitiesProcess routine financial transactions for members, ensuring regulatory compliance and adherence to internal...

  • Customer Service Representative

    7 days ago

    Boulder, Colorado, United States Coles Supermarkets Australia Pty Ltd Full time

    About Coles ExpressColes Express is one of Australia's leading fuel and convenience retailers, with over 700 stores across the country. We're committed to providing great customer experiences and ensuring our stores are always clean, stocked, and welcoming.Role OverviewWe're looking for a Customer Service Representative to join our team. As a key member of...

  • Customer Service Representative

    3 weeks ago

    Boulder, Colorado, United States Aramark Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesProvide excellent customer...

  • Client Services Representative

    2 weeks ago

    Boulder, United States Joint Knowledge Marketing Full time

    Our Client Services Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach.As a Client Services Representative, you will be a part of creating and delivering amazing consumer experiences.Whether it's getting answers quickly, consulting on products...

  • Client Services Representative

    4 weeks ago

    Boulder, United States Joint Knowledge MG Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our firm. Our Client Services Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Client Services Representative, you will be a...

  • Client Services Representative

    3 weeks ago

    Boulder, United States JKM Colorado Sales Firm Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our firm. Our Client Services Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Client Services Representative, you will be a...

  • Client Services Representative

    4 weeks ago

    Boulder, United States Joint Knowledge MG Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at our firm. Our Client Services Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Client Services Representative, you will be a...

  • Customer Service Representative

    3 weeks ago

    Boulder, Colorado, United States Whole Foods Market IP, L.P. Full time

    Job SummaryAt Whole Foods Market IP, L.P., we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our Customer Service team, you will be responsible for delivering exceptional customer experiences, ensuring seamless online order fulfillment, and driving operational excellence in our stores.Key...

  • Technical Customer Service Representative

    2 weeks ago

    Boulder, Colorado, United States ChampionX Corporation Full time

    Job Title: Technical Customer Service RepresentativeChampionX Corporation is seeking a skilled Technical Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring customer satisfaction.Key...

  • Overnight Guest Service Representative

    5 days ago

    Boulder, Colorado, United States St Julien Hotel & Spa Full time

    Job Title: Overnight Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Overnight Guest Service Representative to join our team at St Julien Hotel & Spa. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining...

Recreation Member Service Representative II

5 months ago

Boulder, United States City of Boulder Full time

It's a great time to join the City of Boulder

Application Deadline:
June 1, 2024

Hiring Range:
15.78 - 22.09

This is a part-time hourly position.

Scheduled Weekly Hours:
15

Benefit Eligibility Group:
Seasonal Type 1

Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.

Job Description Summary:
Under the general supervision of the Recreation Member Service Supervisor provides exceptional customer service to patrons, performs cash handling duties, and registration system functions including registering patrons for programs and services of the department at any of the city of Boulder's recreation facilities. May serve in a substitute role for designated Recreation Member Service Representative III & IV shifts.

Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES (Recreation Centers)

Provides excellent customer service to the patrons of the recreation facilities. This includes the following:

  • Interacts with the Department of Parks and Recreation customers by greeting patrons, answering phones, providing information about services and programs, checking in patrons and checking out equipment.
  • Communicates effectively with facility patrons in person and over the phone to market and promote Parks and Recreation Programs and services, which may include giving tours and preparing flyers.
Operates the registration system, including Point of Sale, Membership/Pass Validation, Facility Reservation and Program Registration. This includes the following:
  • Registers participants for activities and has a strong knowledge of all program areas.
  • Maintains course waitlists in registration system.
  • Assists patrons with rentals of the facility, including birthday parties, meetings and special events.
Performs cash handling in accordance with the City and Department policies and internal controls and is able to accurately balance cash drawer and provide accurate change. Able to understand and trouble shoot accounting transactions in the registration system.

In the event a standard Recreation Member Service Representative III or IV is unable to work, may be designated to serve in a substitute capacity as a Lead worker.
  • Resolves customer concerns, incidents and program issues as they occur
  • Completes accident and incident reports as necessary
  • Report facility issues and monitoring facility by periodic building walk-throughs
  • Able to open and close the facilities at which they work.
  • Provides direction and assistance to other front desk employees.
  • Provides general direction to custodial staff as needed on a daily basis.
Performs related duties as required to meet the needs of the city.

MINIMUM QUALIFICATIONS (Recreation Centers)
  • High School diploma or equivalent, with a minimum six months of customer service experience or equivalent combination of education and experience.
  • Receptionist and cash handling experience.
  • Interest, desire, and ability to provide excellent customer service in person and on the telephone.
  • Demonstrated excellent interpersonal skills, including the ability to establish and maintain effective working relationships with diverse people in an organizational context.
  • Willingness and ability to work a flexible schedule including weekends and evenings.
  • Have and maintain acceptable background information, including criminal conviction record and credit history.
  • Current First Aid/AED and CPR certifications within 90 days of hire.
PREFERRED QUALIFICATIONS (Recreation Centers)
  • Experience working for a public or private recreation facility.
  • Experience with the Active registration system.
  • Experience with Microsoft Office.
  • Bilingual in English and Spanish (Conversational level in Spanish).
SUPERVISION (Recreation Centers)

Supervision Received: Recreation Member Service Supervisor

Supervision Exercised: None

WORKING CONDITIONS AND REQUIREMENTS (Recreation Centers)

Physical and Mental Effort
  • Primarily sedentary physical work requiring the ability to lift a maximum of 10 pounds; occasional lifting and carrying; frequent walking and standing. Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment
  • Works primarily in a clean, comfortable, indoor environment. Works in a setting subject to continuous interruptions and background noises.
Machines and Equipment Used
  • Uses cash register, adding machine, camera, washer, and dryer. Also uses standard office equipment including personal computers, typewriters, calculators and copy/fax machines on a daily basis.


Additional Job Description:

Last updated: December 2023

The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statute. For individuals with disabilities who would like to request an accommodation, please send a request to HR@bouldercolorado.gov.