Customer Service Representative Overnight

3 months ago

Houston, United States Million Air Full time

* Houston

* Houston, TX, USA

* Hourly

* Full Time

*401K, Medical, Dental, Vision, Paid time off*

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers, pilots, and team members within the customer service department.

**Responsibilities and Duties**

- Greet customers in a friendly, professional manner

- Provide concierge services to pilots and customers including making reservations as required

- Invoicing for services rendered to customers and pilots

- Record customer preferences in Million Air CSI system

- Proactive preparation for all incoming aircraft

- Provides timely feedback to the company regarding service failures or customer concerns

- Partner with line service team to meet and exceed customer's service expectations

- Keep hospitality bar stocked with snacks and beverages

- Maintain neat work area at all times to include front desk, lobby, and all FBO amenities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Competencies**

- Customer focus- naturally outgoing/extroverted

- Communicate with customers and employees in person, on phone, and through radio communications

- Strong computer skills including Microsoft office products and point of sale programs

- Basic mathematical knowledge

- Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)

- Bi-lingual preferred

**Reporting Relationship**

This position reports to the Customer Service Manager

**Work Environment**

This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:

- Must be able to lift 25 pounds

- Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers

- Possible exposure to hazardous noise levels, chemicals, fumes, and machinery

**Position Type and Expected Hours of Work**

This is a non-exempt position.

This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.

**Travel**

No travel is expected for this position.

**Education, Experience, and Eligibility Qualifications**

- Customer service experience preferably in the service industry

- High School Diploma or equivalent

- Entry level position

- Ability to work evenings weekends, and holidays

- Acceptable driving record

- Ability to pass a background check

- Zero tolerance drug free employer includes pre-employment and random screening

**AAP/EEO Statement**

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

  • Overnight Customer Service Representative/Laundry Attendant

    2 months ago

    Houston, United States speedqueenlaundry.com Full time

    **Overnight Customer Service Representative/Laundry Attendant** Houston, TX **Purpose:** Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. **Position...

  • Customer Service Representative

    2 weeks ago

    Houston, United States Providence Health & Service Full time

    Description Providence St. Joseph Health is calling a Customer Service Representatives to work remotely within our footprint states: WA, OR, MT, NM and/or TX. This position has multiple openings for both full time and part time positions. The Customer Service Representative contributes to the achievement of service delivery, performance standards, and...

  • Customer Service Representative

    3 months ago

    Houston, United States CNG Holdings, Inc Full time

    Job Description: General Function / Summary: As a financial services leader, we strive to make a difference in our customers' lives & the communities we serve. Our Assistant Store Managers are a front-line brand ambassador representing Check N Go or Allied Cash Advance, both part of the CNG Holdings, Inc., family of companies. Our Assistant Store Managers...

  • Customer Service Representative

    7 days ago

    Houston, Texas, United States Quality Food Centers Inc Full time

    Position Title: CashierLocation: Houston, TXEmployment Type: EmployeeFLSA Classification: Non-ExemptPosition Overview:Deliver outstanding customer service while ensuring a safe and tidy environment.Engage with customers and colleagues in a respectful and ethical manner.Foster a welcoming and inclusive workplace culture.Exemplify the core values of the...

  • Customer Service Representative

    1 day ago

    Houston, Texas, United States Quality Food Centers Inc Full time

    Position Title: CashierLocation: Houston, TXEmployment Type: EmployeeFLSA Classification: Non-ExemptPosition Overview:Deliver outstanding customer service in a safe and tidy environment.Engage with customers and team members in a respectful and ethical manner.Foster a welcoming and inclusive workplace culture.Exemplify the core values of the organization.Key...

  • Customer Service Representative

    4 weeks ago

    Houston, United States Houston GS Services Full time

    Job DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...

  • Customer Service Representative

    1 month ago

    Houston, United States GS Connections Full time

    Job DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...

  • Customer Service Representative

    3 days ago

    Houston, United States Houston GS Services Full time $40,000 - $50,000

    Job DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...

  • Customer Service Representative

    3 months ago

    Houston, United States Clayton Services Full time

    Clayton Services is searching for Customer Service Representatives to join thriving companies in the Greater Houston area. The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. Customer Service Duties and Responsibilities: Interacts with customers via telephone, email, online chat,...

  • Customer Service Representative

    2 weeks ago

    Houston, United States TransCore Full time

    Under the direction of the Customer Service Supervisor/ Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers. The CSR is responsible to accurately open accounts, explain pol Customer Service Representative, Customer Service, Representative, Retail, CSR

  • Customer Service Representative

    2 days ago

    Houston, United States Bray International, Inc. Full time

    Customer Service (Inside Sales) Representative at Bray Controls Position Overview: Are you a driven customer service or inside sales professional looking for an exciting growth opportunity? Bray Controls offers a dynamic environment where you can thr Customer Service Representative, Customer Service, Representative, Controls, Inside Sales, Manufacturing,...

  • Customer Service Representative

    1 month ago

    Houston, United States Home Depot Full time

    Position Purpose: We're looking for top-tier Customer Service advocates to join our team here at Global Custom Commerce, a Home Depot Company. We expect high performance and amazing customer service experiences for our customers, and we pay highly for it. To join our team, applicants must be service-oriented people who are seen as leaders in their current...

  • Customer Service Representative

    4 weeks ago

    Houston, United States Ultimate Staffing Full time

    Ultimate Staffing is looking to hire 2-3 customer service representatives on the Northwest side of Houston! Please apply ASAP as this is an IMMEDIATE need and interviews are currently underway! Duties:Document and maintain database with client accou Customer Service Representative, Customer Service, Representative, Staffing, Retail

  • Customer Service Representative

    2 weeks ago

    Houston, United States Texas Pride Disposal Full time

    Customer Service Representative Job Description The Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along with excellent written and verbal...

  • Customer Service Representative

    1 month ago

    Houston, United States The Home Depot Full time

    We're looking for top-tier Customer Service advocates to join our team here at Global Custom Commerce, a Home Depot Company. We expect high performance and amazing customer service experiences for our customers, and we pay highly for it. To join our Customer Service, Customer Service Representative, Customer Experience, Leadership, Representative, Window

  • Customer Service Representative

    3 weeks ago

    Houston, United States Mohawk Industries Inc Full time

    To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues. Major Function and Scope: Provides customer account ma Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

  • Customer Service Representative

    2 months ago

    Houston, United States C&S Wholesale Grocers Inc Full time

    This Customer Service Rep I will serve as the principal link between C&S and its customers. This position is responsible for responding to customer inquiries via telephone, email and Customer CRM Platform sites regarding multiple customer requests i. Customer Service Representative, Customer Service, Representative, Retail, Grocery, Skills

  • Customer Service Representative

    2 weeks ago

    Houston, United States iHire Full time

    We are hiring a remote customer service representative to manage customer queries and complaints. You will be responsible for responding to customer inquiries, processing orders, modifications, and escalating complaints across various communication channels. To excel in this role, it's important to remain calm when customers are frustrated and have...

  • Customer Service Representative

    2 months ago

    Houston, United States The Adecco Group Full time

    CSR - Adecco is hiring immediately for Customer Service Reps to work in Houston, Texas zip code 77006. As a Customer Service Rep you will take calls from clients and address their issues. The position is temp to hire and will pay between $18 to $19 p Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service

  • Customer Service Representative

    3 months ago

    Houston, United States Texas Pride Disposal Solutions LLC Full time

    Customer Service Representative Job Description The Customer Service Representative's main duties are answering incoming calls regarding service issues, setting up accounts, taking payments and educating customers about our products and services. The ideal candidate will possess a high level of customer service skills along with excellent written and verbal...