Current jobs related to Membership Service Representative - Columbia - Boys & Girls Club Crescent Region
-
Member Services Representative
3 months ago
Columbia, United States Planet Fitness Full timeThe Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our Member Services Representative : You: Exhibit a positive and upbeat attitude. Have a...
-
Member Services Representative
3 months ago
Columbia, United States Planet Fitness - Lev Management Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsFlexible scheduleOpportunity for advancementPaid time offTraining & developmentWellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective...
-
Membership Sales Consultant
13 hours ago
Columbia, South Carolina, United States Mayweather Boxing + Fitness Columbia MD Full timeJob OverviewWe are seeking a highly motivated and results-driven Fitness Sales Representative to join our team at Mayweather Boxing + Fitness Columbia MD. As a key member of our sales team, you will be responsible for driving membership sales and providing exceptional customer service to our members.Key ResponsibilitiesSell fitness memberships to new and...
-
Customer Service Representative
17 hours ago
Columbia, South Carolina, United States Planet Fitness Full timeAbout the Member Services Representative Role:As a Member Services Representative, you will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests while ensuring an outstanding member experience in our Judgement Free Zone.Daily Responsibilities:Greet members/guests as they enter and exit the...
-
Member Services Representative Afternoon
3 weeks ago
Columbia, United States Planet Fitness - Lev Management Part time $10Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsFlexible scheduleOpportunity for advancementPaid time offTraining & developmentWellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective...
-
Membership Coordinator
3 weeks ago
Washington, District of Columbia, 20036, US Alliance for Regenerative Medicine Full timeABOUT USThe Alliance for Regenerative Medicine (ARM) is the leading international advocacy organization championing the benefits of engineered cell therapies and genetic medicines for patients, healthcare systems, and society. As a community, ARM builds the future of medicine by convening the sector, facilitating influential exchanges on policies and...
-
Member Services Representative
3 months ago
West Columbia, United States Planet Fitness - Lev Management Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsOpportunity for advancementWellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Characteristics that will make you...
-
Senior Manager, Membership
1 month ago
Columbia, United States Post-Acute and Long-Term Care Medical Association (PALTmed) Full timeAre you passionate about improving healthcare through membership? The Post-Acute and Long-term Care Medical Association (PALTmed) is looking for a dynamic Senior Manager of Membership to lead the charge in transforming how we support healthcare professionals. This position reports into the Director, Membership and Business Development and will work closely...
-
Senior Manager, Membership
2 weeks ago
Columbia, United States Post-Acute and Long-Term Care Medical Association (PALTmed) Full timeAre you passionate about improving healthcare through membership? The Post-Acute and Long-term Care Medical Association (PALTmed) is looking for a dynamic Senior Manager of Membership to lead the charge in transforming how we support healthcare professionals. This position reports into the Director, Membership and Business Development and will work closely...
-
Membership Advisor
3 months ago
Columbia, United States Mayweather Boxing + Fitness Columbia MD Full timeJob DescriptionJob DescriptionAre you passionate, positive, and can talk to anyone? Does your zest for being part of a world-class growing fitness company drive you? Do you get out of bed with a smile and determination to change more lives - physically, mentally, emotionally? Do you have excellent communication skills, face-to-face and on paper? Do you...
-
Customer Service Representative
3 weeks ago
Columbia, United States U-Haul Full timeLocation: 29 Rte 66 E, Columbia, Connecticut 06237 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...
-
Member Services Representative 1st Shift
2 weeks ago
Columbia, United States Planet Fitness Full timeBenefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests....
-
Member Services Representative
2 weeks ago
West Columbia, United States Planet Fitness Full timeBenefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our...
-
Member Services Representative
3 months ago
West Columbia, United States Planet Fitness Full timeBenefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our...
-
Membership Clerk
2 months ago
West Columbia, United States Costco Full timeCostco Wholesale Corp. - 507 PINEY GROVE ROAD [Retail Associate / Team Member / Up to $29.90-hr] As a Membership Clerk at Costco, you'll: Process member sign-ups, renewals, and added cards; Instruct members and potential members about membership, warehouse, and credit programs; Assist members regarding item availability; Issue replacement and temporary...
-
Customer Service Representative
2 months ago
Columbia, United States U-Haul Full timeLocation: 29 Rte 66 E, Columbia, Connecticut 06237 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...
-
Customer Service Representative
3 weeks ago
Columbia, United States U-Haul International, Inc Full timeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their...
-
Customer Service Representative
1 day ago
West Columbia, South Carolina, United States Planet Fitness Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding experience in our Judgement Free...
-
Membership Coordinator
3 months ago
Columbia, United States TITLE Boxing - Columbia m.flats Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsTraining & development We offer explosive boxing and kickboxing group workouts to women and men across the US in our dynamic, modern franchise locations. Our people have heart. Every owner, trainer, general manager, sales and marketing person is here to connect with our...
-
Membership Coordinator
3 months ago
Columbia, United States TITLE Boxing - Columbia m.flats Full timeBenefits: Bonus based on performance Employee discounts Training & development We offer explosive boxing and kickboxing group workouts to women and men across the US in our dynamic, modern franchise locations. Our people have heart. Every owner, trainer, general manager, sales and marketing person is here to connect with our members...
Membership Service Representative
3 months ago
General Functions:
Responsible for ensuring accurate membership records in MTS, validating rates for charging, and collecting fees for pay-for-service members. Communicate with new, existing, and departing participants. Answer questions about enrollment, charges, and Parent Portal. Enroll eligible participants in a proper subsidy program. Customer Retention and Recruitment.
Job Responsibilities:
Assist parents/guardians with accounts
Verify/Adjust customer's rate
Enroll customers in eligible subsidies
Collections and dis-enrollments
Manage MTS accounts
Communicate with parents in meetings, via phone & email regarding enrollment and balances
Produce statements & reports
Assist at sites as requested
Call Withdrawals/Disenrollment
Pull Pending Enrollments Weekly
Use Saving Tools/Resources to Retain Members
Monitor Account Balances Daily
Notate accounts after each call
Avoid Delinquent Accounts past two weeks/one week during Summer
Other duties as requested or assigned
Required Experience/Education:
A high school diploma or equivalent and experience with customer service and account management; or an equivalent combination of education and experience is required.
Associates Degree or higher preferred
Skills, Knowledge, and Abilities:
Ability to Speak and Read Spanish clearly and fluently (Bilingual) is a preferred
Understand Organization's philosophy, vision, and goals
Deal diplomatically with the general public
Project a professional demeanor
Demonstrate strong interpersonal, customer service, typing, and computer skills
Read and write in English and use arithmetic skills to accurately complete daily assignments.
Strong written, verbal, and interpersonal communication skills to effectively communicate with management, co-workers, and customers.
Ability to analyze and solve problems in a constantly changing and high-pressured work environment.
Strong computer skills, including Microsoft Office.
Understand the knowledge to Retain Members
Work with parents to avoid disenrollment
