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Road Logistics Operations Manager
3 months ago
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Los Angeles Branch is looking for a new Road Logistics Operations Manager to join our Road Logistics team.
Your Role
As our Road Logistics Operations Manager, you will manage the activities of our Road Logistics Department. You will be setting our goals and priorities for the department in line with our Branch and over company objectives, leading our team to operational excellence.
Your Responsibilities
Oversee staff and operations, including training, carrier management, and performance management
Monitor and manage department’s productivity, profitability, and financials in accordance with our policies
Ensure compliance with all relevant procedures, laws, and regulations
Act as primary liaison with customers, establishing service standards, and fostering relationships for efficiency and growth
Develop and implement automated processes to enhance department performance and coordinate with Sales for client visits
Manage customer transition to operations team, ensuring KPI’s are met and service protocols are implemented
Oversee all business processes, from initial inquiry to billing, and provide rates & responses to inquiries
Coordinate with carriers and vendors, investigate shipment exceptions, and perform all other duties as assigned
Your Skills and Experiences
5+ years’ experience in domestic freight forwarding
3+ years' experience as a manager and/or supervisor
Thorough understanding of U.S. transportation market
Designing and leading continuous improvement initiatives is beneficial
Good Reasons to Join
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $80,000 and $100,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-KE1
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