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Social Media Engagement Coordinator_

1 month ago

St Clair Shores, United States GroupeSTAHL. Full time

*This is a hybrid role, requiring you live within driving distance to St. Clair Shores, MI or Mentor, OH. Why join GroupeSTAHL? We value work/life balance. As a family-owned business, we know our work family is just one aspect of life. We offer flexibility in the workplace to accommodate life outside of work. We offer generous PTO packages and opportunity to earn addition time off throughout the year. We take health and wellness seriously. We offer comprehensive benefits packages with low premiums and front-end deductibles. Contribute pre-tax dollars to your FSA or HSA accounts. Earn additional PTO by participating in healthy activities We don’t believe in just getting a job; we believe in careers. With ongoing training and opportunities for personal development, we believe in fostering career growth. Looking to take your career to the next step? We offer tuition reimbursement We believe in making a difference (and having fun while doing it). Whether we’re eating hot dogs to celebrate Coney Day, or playing hockey with Detroit Red Wings Alumni to raise money for Michigan Disabled Veterans. We’re a family-owned company who has family-friendly fun year ‘round W e’re all about having fun and making a difference. Need more reasons to join GroupeSTAHL? Read more about other benefits and perks HERE (roupestahl.com/careers/) What we do: GroupeSTAHL is a leading international manufacturer, distributor, and direct supplier in the field of custom textile printing. Qualifications What you'll be doing: As a Social Media Engagement Coordinator at Stahls’ you will work in a supportive culture with other incredibly talented and intelligent people. You will also have growth opportunities as we have a culture that supports your personal and professional development. We are seeking a proactive and communicative Social Media Engagement Coordinator to join our dynamic social media team. This role focuses on interacting with our online community, addressing customer service issues, and supporting broader social media initiatives. The ideal candidate will be an excellent communicator with a keen understanding of social media dynamics and customer engagement strategies. + Monitor and engage with users on social platforms, including industry-specific groups and forums, to foster a positive community and increase brand visibility. + Respond to comments, queries, and customer service issues promptly to provide resolution and maintain customer satisfaction. + Collaborate with the social media team to develop and implement engagement strategies that align with our brand’s goals. + Participate in content creation and campaign brainstorming sessions, providing insights on community feedback and engagement trends. + Assist in managing the social media content calendar and ensure that all posts are accurate and timely. + Track and report on engagement metrics and social media performance, suggesting improvements based on analytical data. + Stay updated with social media trends and industry practices to continually improve engagement and community building efforts. + Serve as a brand advocate in social media spaces, engaging in dialogues and answering questions where appropriate. What makes this job awesome: + You will join a collaborative team of extremely talented Marketing professionals. + Freedom to influence direction of the team. + Awesome work environment with a collaborative working space. + A clear connection between your work and an impact on customers. + A successful team with high internal visibility for accomplishments. What we are looking for: + Bachelor’s degree in marketing, Communications, or related field preferred. + 2+ years of similar experience. + Experience maintaining social media for a business. + Proven experience in social media community engagement, customer service, or a similar role. Knowledge of the heat printing industry a plus. + Strong communication and interpersonal skills, with the ability to interact positively with customers and community members. + Experience with social media platforms (e.g., Facebook, Instagram, LinkedIn, TikTok) and monitoring tools. + Ability to handle multiple tasks in a fast-paced environment and adapt to evolving priorities. + High level of organization and attention to detail. Apply today and join the fun

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