Director of Operations, Optum Infusion Services

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start

Caring. Connecting. Growing together. The Director of Infusion Pharmacy Operations position fills an important leadership role for Optum Infusion Services, where we offer high-touch clinical management programs for patients living with high-cost chronic diseases and are focused on enhancing quality of life while reducing costs for clients - helping to engage patients and provide better health outcomes. As a Director of Infusion Pharmacy Operations you will be responsible for our Irvine and Carlsbad branches, providing leadership and operational guidance to a variety of professionals, including registered nurses, home infusion pharmacists and patient care coordinators. This role requires someone who can succeed in influencing others and managing in a matrixed business environment. It requires the right blend of clinical experience (pharmacist or registered nurse), administrative experience, financial experience, and operational experience. You will be responsible for the overall quality of products and services provided, and tasked to improve efficiencies, reduce costs, improve sustainability and maximize profitability within the operation. Relocation may be covered for a stellar candidate. Primary Responsibilities: Driving the branch to achieve and surpass productivity, profitability, cash flow and business goals & objectives Responsible for and overseeing the delivery of care to all patients served by branch Represents the organization with all referral sources, physicians, and the community on an as-needed basis in conjunction with other internal clinical and Sales resources Communicates as needed with appropriate Corporate leadership concerning new developments and/or problems within the local branch and/or market Provides guidance and leadership through direct and indirect management of Intake, Nursing, and Pharmacy as a cohesive process of patient care Directly manages clinical & operational functions to ensure smooth daily operations and continuous improvement in patient care (including direct patient care as a clinician, where appropriate) Creates, manages, coordinates and executes all operational strategies and implements tactical plans for the branch that meet and exceed company expectations In partnership with RVP, directs short-term and long-range planning and budget development for the branch to support strategic business goals Oversee reporting and monitoring of branch performance metrics Compliance with state and federal Pharmacy & Nursing regulations for branch location Participates in the interviewing, hiring, training, and firing of employees Participates in business development activities to support development of functional, efficient, and patient-oriented programs for the branch You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active Pharmacist or Registered Nurse License, in good standing, in the state of California; or willing to obtain within 30 days of hire 5+ years of leadership experience 3+ years of experience in the home infusion business or related business Demonstrated solid working knowledge of pharmacy, nursing, budgeting, sales, business development, and strategic planning in healthcare Proven intermediate or higher level of proficiency working with MS Office (Word, Excel, etc.) Proven excellent communication, time/project management, problem solving, organizational, and analytical skills Proven excellent leadership practices of being customer centric, cultivating team engagement, facilitating execution plans, creating high-performing teams, communicating enterprise purpose, managing team structures, operations and processes, resilience and resourcefulness, and managing team boundaries Preferred Qualifications: Proven ability to generate respect and trust from staff and external constituencies Proven ability to articulate a vision and strategy in a way that inspires and motivates a team and focuses their energy on achieving business goals

Proven ability to lead a proactive clinical & sales organization and ensure accountability for results that maximize contribution to business objectives Proven track record of performance excellence meeting targets and objectives; the ability to manage multiple, complex priorities within demanding timeframes Proven

solid patient service orientation; a passion for and commitment to a consumer and client driven culture Demonstrated respectful and outstanding leadership skills that motivates staff to exceed expectations California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only:

The salary range for this role is $122,100 to $234,700 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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