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Director of Infusion Pharmacy Operations

5 months ago

Irvine, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start** Caring. Connecting. Growing together.**

**Primary Responsibilities**:

- Driving the branch to achieve and surpass productivity, profitability, cash flow and business goals & objectives
- Responsible for and overseeing the delivery of care to all patients served by branch
- Represents the organization with all referral sources, physicians, and the community on an as-needed basis in conjunction with other internal clinical and Sales resources
- Communicates as needed with appropriate Corporate leadership concerning new developments and/or problems within the local branch and/or market
- Provides guidance and leadership through direct and indirect management of Intake, Nursing, and Pharmacy as a cohesive process of patient care
- Directly manages clinical & operational functions to ensure smooth daily operations and continuous improvement in patient care (including direct patient care as a clinician, where appropriate)
- Creates, manages, coordinates and executes all operational strategies and implements tactical plans for the branch that meet and exceed company expectations
- In partnership with RVP, directs short-term and long-range planning and budget development for the branch to support strategic business goals
- Oversee reporting and monitoring of branch performance metrics
- Compliance with state and federal Pharmacy & Nursing regulations for branch location
- Participates in the interviewing, hiring, training, and firing of employees
- Participates in business development activities to support development of functional, efficient, and patient-oriented programs for the branch

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications**:

- Active Pharmacist or Registered Nurse License, in good standing, in the state of California; or willing to obtain within 30 days of hire
- 5+ years of leadership experience
- 3+ years of experience in the home infusion business or related business
- Demonstrated solid working knowledge of pharmacy, nursing, budgeting, sales, business development, and strategic planning in healthcare
- Proven intermediate or higher level of proficiency working with MS Office (Word, Excel, etc.)
- Proven excellent communication, time/project management, problem solving, organizational, and analytical skills
- Proven excellent leadership practices of being customer centric, cultivating team engagement, facilitating execution plans, creating high-performing teams, communicating enterprise purpose, managing team structures, operations and processes, resilience and resourcefulness, and managing team boundaries

**Preferred Qualifications**:

- Proven ability to generate respect and trust from staff and external constituencies
- Proven ability to articulate a vision and strategy in a way that inspires and motivates a team and focuses their energy on achieving business goals
- Proven ability to lead a proactive clinical & sales organization and ensure accountability for results that maximize contribution to business objectives
- Proven track record of performance excellence meeting targets and objectives; the ability to manage multiple, complex priorities within demanding timeframes
- Proven solid patient service orientation; a passion for and commitment to a consumer and client driven culture
- Demonstrated respectful and outstanding leadership skills that motivates staff to exceed expectations
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
- Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideratio