Practice Administrator

2 weeks ago

Charlottesville, United States Trusted Doctors, LLC Full time

Job Type

Full-time

Description

Piedmont Pediatrics of Charlottesville and Crozet, Virginia is seeking an experienced Practice Administrator. This role provides the leadership, direction, administration and coordination of all practice activities except those directly involving professional medical judgment. Collaborative and supportive physician owners, exceptional physicians and nurse practitioners, and a wonderful support team make this a special opportunity. Pay is commensurate with experience and education. Benefits include paid time off (PTO), paid holidays, 401k, health insurance and a variety of additional fringe benefits.

The team at Piedmont Pediatrics is dedicated to meeting its mission of providing personalized, comprehensive, family-oriented, pediatric care in an independent setting. We look forward to meeting qualified applicants who are interested in joining us in this important work.

Key Responsibilities:

  • Provide leadership and direction to administrative and clinical staff, fostering a positive and collaborative work environment.
  • Oversee scheduling, staffing, and workflow optimization to ensure efficient practice operations and maximize patient satisfaction.
  • Manage financial operations, including budgeting, billing, coding, revenue cycle management, and payroll to support the financial health of the practice.
  • Develop and implement policies, procedures, and protocols to maintain compliance with regulatory requirements, uphold standards of care, and meet the practice mission.
  • Coordinate with healthcare providers, vendors, and other stakeholders to ensure seamless delivery of services and resources.
  • Monitor and evaluate key performance indicators (KPIs) to assess practice performance and identify opportunities for improvement.
  • Lead recruitment, onboarding, and training initiatives to ensure alignment with practice goals and values.
  • Serve as a liaison between the practice and external organizations, such as insurance companies, hospitals, and community agencies.
  • Handle patient inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues and maintain patient satisfaction.
  • Stay current on industry trends, best practices, and regulatory changes relevant to pediatric healthcare administration.
Requirements

Education and Qualifications:
  • Bachelor degree in Healthcare Administration, Business Administration, or a related field.
  • Minimum of 3 years of experience directly managing people and business operations preferably in a healthcare setting. Experience in pediatric practice management is highly desirable.
  • Strong leadership and management skills, with the ability to motivate and inspire staff to achieve organizational goals.
  • Proficiency in practice management and electronic health record (EHR) systems, and Microsoft 365 applications. Experience with eClinicalWorks is highly desirable.
  • Bookkeeping skills highly desirable, but not required.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Knowledge of healthcare regulations, compliance standards, and billing practices.
  • Commitment to delivering high-quality patient care and promoting a patient-centered approach.
  • Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.

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