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Front Desk Coordinator, Ponte Vedra Outpatient, Full-time

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Ponte Vedra Beach, United States Brooks Rehabilitation Hospital Full time

For 50 years, Brooks Rehabilitation , headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation’s largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region’s largest home healthcare agencies, 40 outpatient therapy clinics, and more. Brooks will treat more than 60,000 patients through its system of care each year. Hours: Monday - Thursday, 7am - 6pm Responsibilities: Provide a positive patient experience through patient engagement Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow-up treatments per insurance guidelines Schedule patient follow-up appointments per insurance guidelines and plan of care prescribed by evaluating clinician Collect co-payments, co-insurance, and deductible at the time of service Ability to multi-task in a fast-paced environment Maintain patient records and accounts by obtaining, recording, and updating the account Maintain communication with the center manager and provider relations specialist Effectively communicate both verbally and in writing with referral sources and vendors Qualifications: High School diploma or equivalent Successfully complete a data entry assessment Customer service experience preferred Medical terminology knowledge desired Locations: 816 North, Florida A1A #307, Ponte Vedra Beach, FL 32082 Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs #J-18808-Ljbffr