Bartender

2 months ago

San Francisco, United States Hotel Zoe Fisherman's Wharf Full time
Position Overview:

Reporting to our Food & Beverage Management/Supervisory Team, we are looking for a seasoned, high-energy bartender with excellent communication skills to serve classic cocktails and exciting new beverages to our guests.The Bartender will greet guests, learn about their preferences, answer questions, recommend menu items, prepare/serve beverages and food, utilize proper equipment and ingredients, and handle basic cleaning duties.

Key Responsibilities:

  • Welcoming customers, listening to the guest to determine beverage preferences, making recommendations, and taking drink orders.
  • Planning drink menus and informing customers about new beverages and specials.
  • Prioritize drink orders from guests seated at the bar and drink orders from the service staff.
  • Serve food to the guests at the bar and clear dishes once the guest has finished their meal.
  • Selecting and mixing ingredients, garnishing glasses, to the standards set forth by the Lead Bartender.
  • Checking identification to ensure customers are of legal age to purchase alcohol.
  • Adhering to all food safety, sanitation, and quality regulations.
  • Handling cash, credit, and debit card transactions, ensuring charges are accurate.
  • Responsible for maintaining exceptional service levels.
  • Continually strive for sales growth by having ongoing knowledge of all current menus.
  • Clean the bar nightly, replenish stock as needed, organize, inventory and store shipments of liquor in a neat and orderly fashion.
  • Be perceptive, proactive, and engaging. Anticipate your guest's needs.
  • Set the tone for success with a positive attitude and sincere enthusiasm.
  • Engaging in clear, consistent communications with leadership and restaurant staff.
  • Ensure that every customer is served efficiently and effectively.
  • Must be a good example of policies and procedures while working alongside team members.
  • Ability to communicate restaurant and hotel promotions, local attractions, and points of interest.
  • Take Room Service orders when needed.
Required Qualifications:
  • Demonstrates strong communication, organizational, and problem-solving skills.
  • Ability to prioritize, delegate, and respond in a timely fashion to guests and team members.
  • Must be able to work under pressure, multi-task, and stay focused with constant interruptions.
  • Speak candidly and knowledgeably about Hotel Zoe/ Pescatore Restaurant programs and offerings.
  • Understanding of hotel restaurant operations; food and beverage knowledge, steps of service, and cash management as it pertains to the selling of food and beverage.
  • Any other duties assigned by Management.
Qualification Standards:
  • High school or equivalent preferred.
  • Two years of high-end bartender experience preferred.
  • RBS and ServSafe Food Handler Certification.
Physical Requirements:
  • Must be able to bend, stoop, squat and stretch to fulfill necessary tasks.
  • Must be able to lift 30lbs.
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

Wage Rate:$20.50 per hour

About Hotel Zoe

Inspired San Francisco experiences start at our Fisherman's Wharf boutique hotel. Hotel Zoe is known for its unbeatable location, award-winning service, and outstanding cuisine, but it's our whimsical spirit that really sets us apart. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good.Hotel Zoe offers competitive salaries and robust benefit plans.

Full Time Hourly Benefits:
  • Tiered Medical Plans- Cigna or Kaiser
  • Disability
  • Tiered PPO Dental Plans
  • Voluntary Supplemental Medial Plans
  • Vision
  • Paid Holidays
  • Employee Assistance Program
  • PTO and Sick Pay
  • Flexible Spending Account (FSA)
  • 401K Matching Program
  • Life & AD&D Insurance
  • Pre-Tax Commuter and Parking Benefits


Full Time Hourly Perks:
  • EOS Employee Rates plus 50% off F&B and Retail
  • Employee discounts in Pescatore Trattoria Restaurant
  • Employee Job Referral Program
  • Employee Recognition Programs and Appreciation Events
  • Discounts on Offsite Parking and Work Safety Shoes


Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.

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