Customer Service Associate

1 month ago

Seattle, United States Hertz Full time
Job Description

We are looking for Customer Experience Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot

The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.

Wage: $19.71 hourly

Qualifications:

Excellent customer service skills. Excellent problem-solving and decision-making skills. Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.

Apply today and shift your career into drive for tomorrow

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:

  • Up to 40% off any standard Hertz Rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more


About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

  • Customer Service Associate

    3 weeks ago

    Seattle, Washington, United States Secord Insurance Full time

    Job Title: Customer Service AssociateJob OverviewAt Secord Insurance, we are seeking a highly skilled and motivated Customer Service Associate to join our team. This critical role is responsible for providing exceptional customer service experience by assisting customers and sales professionals on a day-to-day basis.Key ResponsibilitiesManage both inbound...

  • Customer Service Associate

    3 weeks ago

    Seattle, Washington, United States Remy Wicks Insurance & Financial Se Full time

    Join our team as a Customer Service Associate and play a vital role in delivering exceptional customer experiences. As a State Farm agent team member, you will be responsible for developing leads, scheduling appointments, and marketing products and services to customers.About Our CompanyRemy Wicks Insurance & Financial Services is a dynamic and growing...

  • Customer Service Associate

    2 weeks ago

    Seattle, Washington, United States Bloomingdale's Full time

    **Job Overview:**Bloomingdale's is seeking a highly skilled Sales Associate, Part Time to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of product knowledge.**Key Responsibilities:**Provide outstanding customer service, ensuring customers feel welcome...

  • Customer Service Associate

    3 weeks ago

    Seattle, Washington, United States Classic Collision Inc Full time

    Classic Collision Inc. is seeking a skilled Customer Service Associate to provide exceptional customer experience. As the first point of contact, this role will explain and educate customers on the repair process, including insurance claim information and processes.This position requires maintaining a broad knowledge base of insurance partner requirements...

  • Customer Service Associate

    2 days ago

    Seattle, Washington, United States Safeway Full time

    At Safeway, we are committed to providing exceptional customer experiences. As a Retail Sales and Store Support team member, you will be the face of our company, interacting with valued customers on a daily basis.">You will have the opportunity to help customers and fellow associates, being thoughtful and passionate about your work. Our ideal candidate is...

  • Customer Service Associate

    1 week ago

    Seattle, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $18.99 to $19.74 depending on job duty/position. $18.99 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $19.24 = Clothing Sorter/Hanger, Hardware Sorter $19.49 = Bed & Bath, Books, CDC...

  • Customer Service Associate

    4 weeks ago

    Seattle, Washington, United States Lodging Dynamics Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent. In this role, you will be responsible for delivering exceptional guest experiences, managing front desk operations, and collaborating with other departments to achieve seamless service delivery.About UsLodging Dynamics Hospitality Group is a...

  • Retail Customer Service Associate

    1 month ago

    Seattle, United States FedEx Full time

    FedEx - JobID: PDX_FEC_E52E0866-E4C0-4DC6-B63C-333BEAE70A6A_240671 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Sales and Customer Service Associate

    2 days ago

    Seattle, Washington, United States Finish Line Full time

    **Job Description for Store Associate at Finish Line:**We're looking for a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our sales floor team, you'll play a vital role in delivering exceptional customer experiences and achieving sales goals.**Your Key Contributions Will Include:**Providing...

  • Customer Service Sales Associate

    2 days ago

    Seattle, United States Hertz Full time

    Job DescriptionHourly Wage: $20.25/HrThe Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral and written...

  • Customer Service Warehouse Associate

    3 months ago

    Seattle, United States Dal-Tile Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...

  • Customer Service Warehouse Associate

    1 week ago

    Seattle, United States Mohawk Industries Inc Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...

  • Lead Retail Customer Service Associate

    6 days ago

    Seattle, United States FedEx Full time

    FedEx - JobID: PDX_FEC_39A88E6D-5303-42FC-BC4C-52A86F2D7202_241552 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Customer Service Sales Associate

    1 month ago

    Seattle, United States Hertz Full time

    Job Description Hourly Wage: $20.25/Hr The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral and...

  • Customer Service Coordinator

    3 days ago

    Seattle, Washington, United States Providence Service Full time

    About the PositionThe Customer Service Coordinator role at Providence involves providing top-notch customer service to patients and healthcare providers. You will be responsible for registering patients, verifying their insurance details, and scheduling appointments. We offer a competitive hourly rate and flexible part-time scheduling options.Main...

  • Sales and Customer Service Associate

    2 days ago

    Seattle, Washington, United States Floor & Decor Full time

    Floor & Decor is a leading retailer of home decor and flooring products. As a Retail Sales Associate, you'll play a critical role in helping us achieve our goal of becoming the go-to destination for customers seeking unique and affordable solutions for their homes.About Our CompanyWith a strong commitment to customer satisfaction and employee development,...

  • Retail Sales Associate

    7 months ago

    Seattle, United States Elements Massage Full time

    Overview: If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates enjoy the following perks: Pay $20.50 - $22.00 per hour depending on experience Bonuses based on monthly conversion numbers Medical insurance A complimentary...

  • Customer Service Associate

    2 weeks ago

    Seattle, Washington, United States Domino's Pizza LLC Full time

    Join Our Team at Domino's Pizza LLCWe're looking for friendly and enthusiastic individuals who enjoy working in a fast-paced environment. As a Customer Service Representative, you'll be the face of our company, providing exceptional customer service and ensuring that every customer leaves satisfied.About the JobThis is a fantastic opportunity to join a...

  • Sales and Customer Service Associate Role

    1 day ago

    Seattle, Washington, United States Tailored Brands Inc Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, driving sales growth, and contributing to a positive work environment.ResponsibilitiesYour key responsibilities will...

  • Customer Service Associate

    4 weeks ago

    Seattle, Washington, United States Holiday Companies Full time

    Holiday Stationstores offers a retail sales position at 852 Rainier Ave S. As a Customer Service Representative, you'll provide prompt and courteous customer service, ring up sales on the cash register, handle various types of payments, and operate multiple console systems.Key ResponsibilitiesProvide exceptional customer experienceRing up sales accurately...