Customer Service/Sales

2 months ago


Gurnee, United States The Home Depot Full time

Type In-store and Distribution Center Hourly Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Onsite

– An associate in an onsite role is required to work at a specific Home Depot location in order to complete their job duties. We also refer to this as location – dependent. Learn more about our As part of the application process for this role, there will be an online assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment right after you submit your application. Once you click on the link to start the assessment, you will have 96 hours to finish it. You may stop and restart the assessment as many times as you like within the 96-hour time frame. During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including: Professional Experience Learning Potential Responsibility Customer Focus If you have a disability and would like to ask for an accommodation for the assessment, or you would like more information about the assessment, please click here .

Discounts on Cell Phones, Gyms, and More Once you’ve applied, please come back and apply for other jobs at this store and any store near you. Search for your next role by location, job title or keyword. Your next opportunity may be closer than you think.

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