Senior Business Operations Manager

2 weeks ago


Renton, United States T-Mobile Full time

T-Mobile USA, Inc

Senior Business Operations Manager

Bellevue ,

Washington

Apply Now

Be unstoppable with usT-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stopThe Sr Business Operations Manager - a member of the Business Operations & Program Management Team in the SVP of Postpaid Base's organization - will play a crucial role in enabling and directing the strategic path of our Retention Strategy and Programs.This role will support critical retention strategies that drive systematic improvements in the customer experience from inception to launch - fostering internal partnerships across teams and building strong relationships with senior leaders / key partners along the way.This role brings a tactical mentality and drives accountability and alignment on key priorities. This role requires a high degree of business acumen, analytics, discretion, tenacity, and strong program management skills.Postpaid Base Management is a new department tasked with the stewardship of some of our most critical company metrics - for those like solving big challenges, it is truly an incredible part of the organization to be inJob Responsibilities:Works closely with various leaders and teams across the enterprise to ensure successful execution of strategic projects and achievement of Base Management critical metrics.Owns the intersection of our comprehensive Base Management approach and the Retention Strategy & Programs to drive from insights to action.Delivers on special and/or ad hoc projects related to the organization's strategic priorities, collaborating with business teams across Base Management.Maintains and drives Retention Strategy rhythm of the business and maintenance of retention metric-related executive reporting.Facilitates' collaboration with partner teams (Consumer, Finance, Network, etc) when it comes to inputs and outputs from regular planning cycles as well as special projects as required.Uses strong analytical skills to effectively frame complex problems, deliver critical business insights and data-driven recommendations to guide strategic and operational decisions impacting retention initiative roadmap.Act as an internal data SME, comfortably working with datasets and partnering with our Business Intelligence & Analytics team to answer business questions and create executive-level presentations showcasing complex analytical findings in a clear and concise manner.Drive initiative progress in a matrixed environment through collaboration, creativity, and effective communication.Qualifications:Bachelor's Degree plus 5-10 years progressive experience and responsibility in corporate strategy, strategic planning, strategic operations, process design, or other strategic roles; Master's degree a plusStrong written and verbal communication skills and the ability to communicate effectively internally, upward and cross functionally. Can articulate visions, strategics, ideas, proposals clearly and concisely.Advanced quantitative skills; strong bias towards data-based decision making.Demonstrated ability to lead financial elements, including budgets. Ability to measure, evaluate and act on financial and operational results.Strong organizational skills at the Executive level. Shown understanding of strong organizations. Thrives in organizations that constantly adapt and evolve.Consistent track record of working across organizational departments and develop positive relationships across a company.Comfortable working and leading in an environment of uncertainty and complexity, seeking solutions and problem solvin

#J-18808-Ljbffr



  • Renton, United States Vaco Full time

    Business Operations Specialist Location: This position is required to be onsite at our offices full-time, Renton. Hours: This position is full time, 40 hours, Monday through Friday - 8:30 a.m.-5 p.m. Compensation: $28-$30/hour Reporting: This position will report to the Business Operations Manager, with a dotted line of support to the CEOAs a, you will...


  • Renton, United States Vaco Full time

    Business Operations Specialist Location: This position is required to be onsite at our offices full-time, Renton. Hours: This position is full time, 40 hours, Monday through Friday - 8:30 a.m.-5 p.m. Compensation: $28-$30/hour Reporting: This position will report to the Business Operations Manager, with a dotted line of support to the CEOAs a, you will...


  • Renton, United States Perfict Global, Inc. Full time

    About Us: Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in...


  • Renton, United States The Boeing Company Full time

    Manages employees and first-level managers performing activities within multiple manufacturing disciplines. Develops and executes integrated departmental plans, policies and procedures and provides input on departmental business and technical strateg Manufacturing Manager, Compliance, Manager, Manufacturing, Senior, Internal Auditor, Technology


  • Renton, United States The Boeing Company Full time

    Leads, develops, coordinates, integrates, analyzes, and maintains integrated plans and schedules for complex projects, programs and change driven activities in accordance with project management industry. Leads studies/analysis (trend, variance, impa Project Management, Specialist, Management, Project, Senior, Product Development, Technology, Business...


  • Renton, United States PACCAR Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Business Analyst - Aftersales Job Date: Jan 16, 2024 Company: PACCAR Thank you for your interest. This job is currently unposted. Provider Description Enabled SAP as service provider "route" is used for session...


  • Renton, United States T-Mobile Full time

    T-Mobile USA, Inc. Senior Analysts, Technical Bellevue , Washington Apply Now Senior Analysts, Technical to deliver high level scope analysis and technical solution design of the processes/systems impacted and work plan for each project assigned. Facilitate future state business process design to elaborate the business capabilities needed. Work with the...


  • Renton, United States Flatiron Construction Full time

    Overview As a Senior Project Manager, you will oversee preconstruction activities and construction operatons on a variety of projects throughout the Northwest region. Due to the nature of this role, remote working is possible for the right candidate. What you will be doing Manages all aspects of the project, including construction, budget and cash management...


  • Renton, United States Providence Health & Services Full time

    This position is hybrid/remote and can sit in the footprint of Providence in the states of AK, WA, OR, CA, TX and MT. Ideal candidate would reside in, Renton/Seattle, WA, Portland/Beaverton, OR, or Irvine, CA main office locations. Full-time hybrid position - remote work will be considered. Possible required travel up to 10% of work schedule Working for...


  • Renton, United States PACCAR Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior IT Commodity Manager Date: Apr 6, 2024 Company: PACCAR Thank you for your interest. This job is currently unposted. Provider Description Enabled SAP as service provider "route" is used for session...


  • Renton, United States Hasbro Full time

    At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering and Dungeons & Dragons to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! We are seeking a Senior Product Insights Research...


  • Renton, United States Wizards of the Coast Full time

    At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering and Dungeons & Dragons to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! We are seeking a Senior Product Insights Research...


  • Renton, United States TerraPower Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) TerraPower Senior Financial Analyst in Bellevue , Washington TITLE: Senior Financial AnalystLOCATION: Bellevue, WATerraPower is a nuclear energy technology...


  • Renton, United States VanderHouwen Full time

    Senior Engineering Program Manager Our client is seeking a highly technical Senior Engineering Program Manager to assist their organization. This role is fully remote. Senior Engineering Program Manager Responsibilities Solution and Service: Creates design options for feature areas. Finds new sources and methods to generate caregiver/partner...


  • Renton, United States Hasbro Full time

    At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That's where you come in! We are seeking a Senior Product Insights Research...


  • Renton, United States Rishabh RPO Full time

    Job DescriptionJob DescriptionJob Title: Senior Software Integration Engineer Onsite Requirements: 3 Days a WeekLocations: - Renton, WA / Reston, VA / Space Coast, FL / Huntsville, AL We are a diverse team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of...


  • Renton, United States Providence St. Joseph Health Full time

    Providence St. Joseph Health Senior Service Engineer IS Renton , Washington Apply Now DescriptionThis position is remote and can sit in the footprint of Providence in the states of AK, WA, OR, CA, TX and MT.Senior Service Engineers work in partnership with developers, testers, and program managers (typically early in the development process) to design,...


  • Renton, United States Hasbro Full time

    At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That's where you come in! We are seeking a Senior Brand Marketing Manager to...


  • Renton, United States Verizon Communications Full time

    When you join Verizon Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...


  • Renton, United States Chewy Full time

    Chewy, Inc. Senior Supply Chain Analyst Bellevue , Washington Apply Now Chewy, Inc. is seeking a Senior Supply Chain Analyst at our Bellevue, WA location to support Topology team with analyses on topology scenarios with impacts on cost, speed, capacity, and overall asset efficiency. Create data visualizations to track network topology performance and size...