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Customer Service Representative

2 months ago

Fort Lauderdale, United States PIP, Fort Lauderdale, FL Full time

Benefits/Perks: Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment Company Overview: A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale are is looking for an experienced Customer Service Representative . We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. This is where our Customer Service Team comes in Job Summary: Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction. Responsibility Overview: Provide service to customers in our office, over the telephone, and by email. Help the customer by identifying their requirements and providing the services and products that best meet their needs. Show expertise by communicating with the customer about our products, services, and capabilities. Ensure that all their requirements are met for their unique projects. Skills we are looking for: A positive, very detailed oriented people pleaser A willingness to be proactive and take action Excellent communication skills (verbal & written) Strong computer skills Team player that can work with others to deliver a project on time Skills desired, but not required: Previous experience in business to business Printing and signage experience Understanding of direct mail and automated marketing Experience with PrintSmith or PrintersPlan This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.