Customer Service Representative

1 week ago

Fort Lauderdale, United States Cliff Berry, Inc. Full time
Job DescriptionJob DescriptionAre you looking for an opportunity to join an established and stable industry leader that is rapidly growing and where employees are our number one asset? Are you looking for a career that rewards your accomplishments with opportunity and compensation? Do you want to do more in your career? If so we are looking for YOU

Cliff Berry, Inc. is currently looking for a proactive and customer-focused Customer Service Representative to join our team at our Fort Lauderdale office. The ideal candidate will interact directly with customers, either electronically or by telephone, and be able to respond promptly and efficiently to customer inquiries, formulate resolutions in a timely and accurate manner, and provide outstanding customer service.

Key Responsibilities
  • Prioritize Health and Safety by following company policies, processes, and always acting in a safe manner.
  • Perform daily general office and clerical tasks independently with minimal oversight.
  • Handle incoming calls from customers and employees, directing inquiries to the appropriate personnel.
  • Respond to and manage incoming emails from customers and employees, ensuring they are routed to the correct department.
  • Formulate and provide timely and accurate responses to customer inquiries, delivering outstanding customer service.
  • Navigate and create routine and emergency work orders within SAP, distributing them as needed.
  • Maintain open communication with the department management team to enhance the service center's operations.
  • Create and track purchase orders within the corporate system.
  • Update work orders upon completion, forward them for invoicing, and maintain accurate files.
  • Ensure the completion of customer setup forms.
  • Maintain regulatory documentation for the transportation of environmental waste streams, ensuring compliance during annual inspections.
  • Prepare necessary fuel and trip permits.
  • Create job packets in SAP, which includes processing customer payments, verifying customer information, and communicating with field personnel. Ensure orders are placed in drivers’ lockers daily.
  • Monitor and respond to ongoing internal and external email communications, acting accordingly and in a timely manner.
  • Assist with front desk phone coverage as needed.
  • Provide vacation shift coverage for other Customer Service Representatives (CSRs), including adjusting work hours to 6:30 AM - 3:00 PM during these times.
  • Maintain strict confidentiality of company information at all times.
Position Requirements
  • High school education or equivalent
  • Two years of customer service experience in a fast-paced environment preferably in the environmental services industry
  • Excellent phone, verbal, and written communication skills along with active listening skills
  • Proven experience in customer service or a related field.
  • Strong communication skills and the ability to manage multiple tasks efficiently.
  • Proficiency with ERP systems such as SAP.
  • Ability to work independently and handle sensitive information with discretion.
  • Proficiency in Microsoft Office - Outlook, Excel, Word
  • Ability to multi-task, set priorities and manage time effectively
  • Possess strong attention to detail
Work Environment

The characteristics described here are representative of the typical work conditions while performing the essential functions of this job. The employee may be exposed to extreme temperatures, wet and/or humid conditions, hazardous and non-hazardous chemicals, and material.

Safety

Must comply with company, federal, state, and local safety and environmental rules and regulations while performing daily job tasks.

EEO Statement

Cliff Berry Inc. is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
 

Powered by JazzHR

PteesGOTql

  • Customer Service Representative

    3 months ago

    Fort Lauderdale, United States EMCOR Group Full time

    Are you seeking a dynamic role that requires experience, critical thinking, and a passion for customer service excellence? The Customer Service Representative position is an opportunity to thrive in a multidimensional role that encompasses not only c Customer Service, Customer Service Representative, Sales Representative, Service Manager, Representative,...

  • Customer Service Representative

    4 days ago

    Fort Lauderdale, Florida, United States Banyan Air Service Full time

    Job DescriptionBanyan Air Services is seeking a highly skilled Customer Relations Specialist to join our team. As a key member of our aviation support team, you will be responsible for providing exceptional customer service to our traveling customers, passengers, and crew members.Key Responsibilities:Provide daily support to customers, including fuel orders,...

  • Customer Service Representative

    3 months ago

    Fort Lauderdale, United States Infinity Managment Group Full time

    Are you looking for a rewarding challenge? We're seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Deerfield Beachcommunity and are eager to shape the future. We have the privilege of working with telecommunication clients that grant access to affordable wireless...

  • Customer Service Representative

    4 weeks ago

    Fort Lauderdale, United States Infinity Managment Group Full time $49,000 - $59,000

    Job DescriptionJob DescriptionAre you looking for a rewarding challenge? We’re seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Deerfield Beach community and are eager to shape the future. We have the privilege of working with telecommunication clients that grant...

  • Customer Service Representative

    3 weeks ago

    Fort Lauderdale, United States Infinity Managment Group Full time $49,000 - $59,000

    Job DescriptionJob DescriptionAre you looking for a rewarding challenge? We’re seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Deerfield Beach community and are eager to shape the future. We have the privilege of working with telecommunication clients that grant...

  • Customer Service Representative

    3 months ago

    Fort Lauderdale, United States TaxFam Full time

    Job DescriptionJob DescriptionSalary: $20 - $25Customer Service Representative duties and responsibilitiesA Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:Providing introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up...

  • Customer Service Representative

    2 months ago

    Fort Lauderdale, United States American Leak Detection Full time

    Answering the phones. Explaining our services to potential clients. Manage the customer experience. Scheduling of appointments. Dispatch, routing, and scheduling of jobs for our technicians. Shift: 8 hour daytime shift, full-time. Availability: Gener Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction

  • Customer Service Representative

    3 weeks ago

    Fort Lauderdale, United States AutoNation Full time

    Respond promptly, accurately and professionally to incoming customer calls. Customer calls may include but are not limited to general account inquiries, requests for documents, address updates, payoff balances, or payment arrangements. Meet and maint Customer Service Representative, Customer Service, Representative, Retail, Automotive

  • Customer Service Representative

    3 weeks ago

    Fort Lauderdale, United States Randstad North America, Inc. Full time

    Ready to work for a leading global company? This position is responsible for answering incoming calls and providing excellent customer service and technical support to device owners following program guidelines and call center standards. If you have Customer Service Representative, Customer Service, Representative, Technical Support, Retail, Staffing

  • Customer Service Representative

    3 months ago

    Fort Lauderdale, United States American Leak Detection of South Florida Full time

    The Customer Service Representative at American Leak Detection of South Florida is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the area. Looking for...

  • Customer Service Representative

    2 months ago

    Fort Lauderdale, United States Joe Hillman Plumbers Full time

    Job DescriptionJob DescriptionJoe Hillman Plumbers, Inc in Davie, FL is looking to hire a full-time Customer Service Representative in the home services industry who is friendly and knows how to provide top-quality customer service. Are you a people person with great communication skills? Would you like to join an established company within an essential...

  • Customer Service Representatives

    3 months ago

    Fort Lauderdale, United States Innovating Great Minds Inc Full time

    Job DescriptionJob DescriptionOur firm is an outreach organization sponsored by some of the most prestigious and nationally recognized clients. We are one of the fastest growing outreach programs in our area with a network impacting thousands of individuals nationwide.Our team shapes our company and connect us to our communities.Our teams are our greatest...

  • Customer Service Representative

    2 weeks ago

    Fort Lauderdale, United States Orion Talent Full time

    Description Position Details: •Title: Call Center Agent / Customer Service Representative •Location: Ft Lauderdale, FL (Fully Remote) •Shift: Full-time position with potential for overtime, including weekends and on-call shifts as needed. •Compensation: Starting at $29 per hour, with opportunities for increases based on experience and performance....

  • Customer Service Representative

    2 months ago

    Fort Lauderdale, United States PIP, Fort Lauderdale, FL Full time

    Job DescriptionJob DescriptionBenefits/Perks:Initial and ongoing trainingCompetitive compensationPaid holidays and vacationIndoor and comfortable working environmentCompany Overview:A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale are is looking for an experienced Customer Service...

  • Customer Service Representative

    3 months ago

    Fort Lauderdale, United States AlphaGraphics of Fort Lauderdale-US417 Full time

    Job DescriptionJob DescriptionJob Purpose We are actively seeking a Customer Service Representative (CSR).  The Customer Service Representative (CSR) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring all...

  • Customer Service Representative

    4 months ago

    Fort Lauderdale, United States Staff My Agency Full time

    Peter Weidinger - State Farm Agency, located in Plantation, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required as we will train the right person with the right skill set!...

  • Customer Service Representative

    1 week ago

    Fort Lauderdale, United States Cliff Berry Inc Full time

    Are you looking for an opportunity to join an established and stable industry leader that is rapidly growing and where employees are our number one asset? Are you looking for a career that rewards your accomplishments with opportunity and compensation? Do you want to do more in your career? If so we are looking for YOU! Cliff Berry, Inc. is currently looking...

  • Customer Service Representative

    16 hours ago

    Fort Lauderdale, United States Floridian Coastline Insurance Full time

    Company DescriptionFloridian Coastline Insurance Inc. is a privately held, family owned and operated independent insurance agency based in Ft Lauderdale, FL. Specializing in personal and commercial lines of property and casualty insurance, we offer a wide range of insurance products from top-rated companies. Our focus is on providing the best coverages at...

  • Customer Service Representative

    2 days ago

    Fort Lauderdale, United States Floridian Coastline Insurance Full time

    Company DescriptionFloridian Coastline Insurance Inc. is a privately held, family owned and operated independent insurance agency based in Ft Lauderdale, FL. Specializing in personal and commercial lines of property and casualty insurance, we offer a wide range of insurance products from top-rated companies. Our focus is on providing the best coverages at...

  • Customer Service Representative

    1 month ago

    Fort Lauderdale, United States State Farm Agency - Plantation, FL Full time

    Job DescriptionJob Description Peter Weidinger - State Farm Agency, located in Plantation, FL is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required as we will train the right...