Sr. Business Analyst

3 weeks ago

Phoenix, United States CareerBuilder Full time

Your Opportunity

At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. The Operational Services organization at Schwab partners with teams across the firm to deliver on service promises to Schwab clients. We are responsible for best-in-class service, protecting and safeguarding the assets of the firm and our clients, all while increasing scalability and efficiency. Within Operational Services, the Transformation Solutions Team (TST) is a cross-functional group that is helping to drive transformation across Operational Services and the broader firm. We use a variety of methodologies, tools and capabilities to drive large-scale change. We partner with teams across Schwab to deliver best-in-class experience, service, and processing solutions for our clients and advisors.

TST stewards Schwabs Smart Processing strategy, which is at the center of Schwabs sustainable competitive advantage. Smart Processing requires end-to-end, ecosystem strategy, vision, planning, and execution. A key platform in this strategy is myQ which is our centralized case management tool built on the Pega platform that receives and routes client requests in need of Servicing or Operational processing. Core principles such as standardized SLA and urgency models, skills and prescriptive routing ensure requests are prioritized and assigned appropriately.

As Sr. Business Analyst on the Pega platform, individuals will have responsibility for the management and welfare of Pega capabilities at all lifecycle stages. Day-to-day responsibilities include hands-on administration and issue resolution for the platform. This includes analyzing the needs of business stakeholders, translating feature requirements into a business specification, and managing the phases of delivery for enhancements and cross-platform project deployments.

This individual must collaborate effectively with diverse business and technology partners across the firm, leveraging cross functional teams to deliver end user delighting experiences that balance tight timelines with multiple priorities (and risks) while exercising good business judgment.

Partnering with leaders in communications, field integration, product development and the business to drive the successful implementations of process redesign initiatives
Working with a multitude of stakeholders to document requirements that drive transformational change to existing business processes
Gathering and documenting requirements as user stories, translating functional requirements to technical requirements, and identifying options
Partnering with a Product Owner to establish a vision and execution strategy for the scrum team
Supporting users post-deployment, identifying issues and driving resolution with our Technology partners
Partnering with business users and act as a liaison between business and technical teams
Coordinating development, testing, and implementation of solutions with technology partners
Highlighting product features and tell stories in a manner clearly understandable to the development team
Helping to manage and develop product backlog, as well as user stories backlog for implementation
Monitoring the progress of product development, and assist with product release planning and testing

What you have

This role requires a highly motivated, organized, and experienced business-focused individual with a proven record of software delivery in a rapidly changing agile environment.

5 + years of demonstrated experience as a Business Analyst with track record of delivering business process requirements and use cases is required
Solid experience and understanding of Agile scrum methodology in developing epics, themes, user stories, supplementary requirements, and business rules is essential
Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision- making and conflict resolution skills
Excellent written and verbal communication skills
Bachelors degree, preferably in technical field
Experience driving innovative and strategic enterprise data solutions
Experience using JIRA and Confluence, or equivalent tools is required
Direct experience with Pega is a plus
A background in the financial services industry is a plus

Whats in it for you

At Schwab, were committed to empowering our employees personal and professional success. Our purpose-driven, supportive culture, and focus on your development means youll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you both today and in the future:

401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance

#J-18808-Ljbffr

  • Sr Business Analyst

    3 weeks ago

    Phoenix, United States Insight Global Full time

    Role: Sr Business AnalystLocation: Hybrid 4 days onsite in PHX AZDuration: 6 month contract to hirePay rate: 42-56/hr Required Skills & Experience -6 years of Experience as a BA, Product Owner, and Project Manager-Proficient with Excel-Great people skills, the ability to talk in layman's terms with volunteers-Ability to dive into various custom applications...

  • Sr Business Analyst

    3 weeks ago

    Phoenix, United States Insight Global Full time

    Role: Sr Business AnalystLocation: Hybrid 4 days onsite in PHX AZDuration: 6 month contract to hirePay rate: 42-56/hr Required Skills & Experience -6 years of Experience as a BA, Product Owner, and Project Manager-Proficient with Excel-Great people skills, the ability to talk in layman's terms with volunteers-Ability to dive into various custom applications...

  • Sr. Financial Reporting Analyst

    1 week ago

    Phoenix, United States Management Business Solutions Full time

    Sr. Financial Reporting Analyst - $100K - $110K Hybrid remote Looking for a Sr Analyst, Financial Reporting for our publicly traded client, and embark on an exciting career journey! This role will give you professional growth, offering ample opportunities for development and advancement. Enjoy a comprehensive benefits package that promotes work-life...

  • Sr Business Analyst

    3 weeks ago

    Phoenix, United States Republic Services, Inc. Full time

    The Senior Business Analyst analyzes the needs of the Companys most complex functional business areas within Republic Services providing recommendations on system solutions or procedures. As the liaison between the business and IT department, the Se Business Analyst, Analyst, Business, Business Systems, Project Management, IT, Technology

  • Sr Reimbursement Analyst

    6 days ago

    Phoenix, Arizona, United States CommonSpirit Health Full time

    OverviewCommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • Sr Reimbursement Analyst

    4 days ago

    Phoenix, United States CommonSpirit Health Full time

    Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • Sr Reimbursement Analyst

    7 days ago

    Phoenix, Arizona, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • Sr. Financial Reporting Analyst

    2 weeks ago

    Phoenix, United States International Staff Consulting Full time

    Sr. Financial Reporting Analyst - $100K - $110KHybrid remote Looking for a Sr Analyst, Financial Reporting for our publicly traded client, and embark on an exciting career journey! This role will give you professional growth, offering ample opportunities for development and advancement. Enjoy a comprehensive benefits package that promotes work-life balance,...

  • Sr. Financial Reporting Analyst

    2 weeks ago

    Phoenix, United States KnowHireMatch Full time

    Sr. Financial Reporting Analyst - $100K - $110K - Hybrid Looking for a Sr Analyst, Financial Reporting for our publicly traded client, and embark on an exciting career journey! This role will give you professional growth, offering ample opportunities for development and advancement. Enjoy a comprehensive benefits package that promotes work-life balance,...

  • Sr. Financial Reporting Analyst

    2 weeks ago

    Phoenix, United States Knowhirematch Full time

    Job DescriptionJob DescriptionSr. Financial Reporting Analyst - $100K - $110K - HybridLooking for a Sr Analyst, Financial Reporting for our publicly traded client, and embark on an exciting career journey! This role will give you professional growth, offering ample opportunities for development and advancement. Enjoy a comprehensive benefits package that...

  • Sr. Financial Reporting Analyst

    2 weeks ago

    Phoenix, United States McBride Executive Search Full time

    Sr. Financial Reporting Analyst - $100K - $110K Hybrid remote Looking for a Sr Analyst, Financial Reporting for our publicly traded client, and embark on an exciting career journey! This role will give you professional growth, offering ample opportunities for development and advancement. Enjoy a comprehensive benefits package that promotes work-life...

  • Sr. Financial Reporting Analyst

    2 weeks ago

    Phoenix, United States Knowhirematch Full time

    Job DescriptionJob DescriptionSr. Financial Reporting Analyst - $100K - $110K - HybridLooking for a Sr Analyst, Financial Reporting for our publicly traded client, and embark on an exciting career journey! This role will give you professional growth, offering ample opportunities for development and advancement. Enjoy a comprehensive benefits package that...

  • Sr. Financial Reporting Analyst

    2 weeks ago

    Phoenix, Arizona, United States Knowhirematch Full time

    Sr. Financial Reporting Analyst - $100K - $110K - Hybrid Looking for a Sr Analyst, Financial Reporting for our publicly traded client, and embark on an exciting career journey! This role will give you professional growth, offering ample opportunities for development and advancement. Enjoy a comprehensive benefits package that promotes work-life balance,...

  • Sr. Data

    4 weeks ago

    Phoenix, United States SelecSource Full time

    Job DescriptionJob DescriptionSr. Data / Operations Analyst (Hybrid / 80% in Office)Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. Weserve customers in the retail, commercial, food service, educational, healthcare, and industrial...

  • Business Analyst

    2 weeks ago

    Phoenix, United States INTELLECTT INC Full time

    Role : Business Analyst Location : Phoenix, AZ Duration : 12 Months plus Job Description Working with Collecting and analyzing data: You will be responsible for collecting data from various sources and analyzing it to identify patterns, trends, and insights that can help businesses make better decisions. Maintaining databases: You will need to maintain...

  • Business Control Analyst

    6 days ago

    Phoenix, United States Western Alliance Bank Full time

    Western Alliance is seeking Business Control Analyst. This role is aligned to the Risk and Control Self-Assessment (RCSA) team who are accountable for implementing a consistent, sustainable, and timely RCSA program Enterprise wide. This includes inhe Control Analyst, Business, Control, Analyst, Operations, Manufacturing, Banking, Risk

  • Business System Analyst

    11 hours ago

    Phoenix, United States Envision LLC Full time

    IT Business System AnalystEnvision is seeking a couple Business Systems Analyst for our long-term enterprise project in Phoenix, AZ.LOCAL CANDIDATES IN THE PHOENIX, AZ AREA REQUIREDNO C2C OR THIRD PARTIES ALLOWEDRole / Responsibilities:Seeking several experienced Business Analysts to help drive requirements on high-visibility IT projects and will interact...

  • Business Analyst

    1 week ago

    Phoenix, United States Diverse Lynx Full time

    Role: Business Analyst Remote Contract Position Required Skills: Job summary Description Business Systems Analyst working in our Corporate Real Estate space of Optum Technology dealing with occupancy space, room technology, project management, reservation, building reservations, etc. Candidate will be able to handle project managing and coordinating duties,...

  • Business Analyst LU420

    1 week ago

    Phoenix, United States Focused HR Solutions Remote Work Freelance Full time

    R-8-25-Business Analyst 636-Phoenix, AZ, 85007 100% on-site, Work Location Address 1601 W. Jefferson Street Phoenix, AZ 85007, Phoenix, AZ, 85007Rates $45-52 w2. If you are interested, please send us your rate and resume. Our direct client has an opening for a Business Analyst 636. This position is a 16-month contract to start with the extension. The...

  • Sr. Solution Analyst

    5 days ago

    Phoenix, United States Access Data Consulting Corporation Full time

    6+ month contract-to-hire.Full-time hours, not a part-time contract.Prefer candidates local to Phoenix, AZHybrid schedule of 3+ days/month in office.Under moderate supervision, a Sr. Solutions Analyst will regularly demonstrate creative problem solving while contributing to the documentation, planning and implementation efforts of small to medium sized...