Sr. Solution Analyst

3 weeks ago

Phoenix, United States Access Data Consulting Corporation Full time

6+ month contract-to-hire.

Full-time hours, not a part-time contract.

Prefer candidates local to Phoenix, AZ

Hybrid schedule of 3+ days/month in office.


Under moderate supervision, a Sr. Solutions Analyst will regularly demonstrate creative problem solving while contributing to the documentation, planning and implementation efforts of small to medium sized project teams to deliver solutions to complex business problems. They must be familiar with MIS strategy, technical platforms, and security protocols.

They can deconstruct existing processes, break out pain points, review and collaborate remediation options with appropriate stakeholders, and propose technical solutions to enhance and modernize. They can also follow appropriate planning cadences to schedule technical enhancements while coordinating timing of implementation with all stakeholders.

They must able to communicate personal and team status to project stakeholders, collaborate with project teams to define workplans, and provide critical training, coaching, and advising to end users or stakeholders on solution implementation.


  • Solves complex problems by deconstructing business and systems needs in terms of functional and technical requirements. Align solutions to MIS strategy. Work closely with project stakeholders and process leads to identify pain points, security risks, and opportunities for modernization. Resolves and assesses a wide range of issues and suggests variation in approach.
  • Collaborates with internal and external teams to define process improvements, focused on automation and self-service. Works with process owners, understands tactical and strategic plans to support operations. Provides project-specific input to help create the overall strategic roadmap for a domain. Assesses unusual circumstances & uses sophisticated analytical and problem-solving techniques to identify cause.
  • Manages projects, promotes and educates project teams about planning protocols, communicates appropriately with all stakeholders, fosters agile tools and processes, and drives rapid, iterative delivery of value.


QUALIFICATIONS

  • Bachelor's degree and 5-7+ years of experience managing technical solution implementations

Communication

  • Produce communication plans and RACI charts appropriate for various audiences
  • Produce informative status reports to program leadership
  • Explain project goals and value added
  • Effectively communication findings and outcome achieved

Process Analysis

  • Capable of deconstructing a business process into system workflows and decision trees
  • Capable of translating a business process into system requirements
  • Capable of recommending process options with focus on standardization and self-service

Implementation

  • Defines and manages technical implementations on medium-complexity projects
  • Can explain, coach, and advise end users on proper configuration and system usage
  • Can develop change management plan with appropriate training and communications

PREFERRED QUALIFICATIONS

  • Experience with Microsoft Online (O365/M365) environment including SharePoint, Teams, OneDrive, Forms, Whiteboard, Delve, Word, Power BI, PowerPoint, and Excel
  • Experience Working in Agile project management methodology and Agile teams and working with Developers, Architects, and Business Customers
  • Experience working directly with stakeholders to identify, analyze and gather solution requirements
  • Experience analyzing business processes and using requirements to develop common data models
  • Experience with data analysis and manipulation
  • Experience with Visio and project management software (MS Project, Planner, AzureDevOps)

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