IT Support Engineer

4 weeks ago

Cleveland, United States Lazorpoint Full time

Our Support Engineers provide extraordinary service to our clients by resolving their day-to-day IT issues efficiently and effectively.Our Support Engineers are resourceful, enjoy serving and engaging with customers, and have a deep love for technology.

As the first touchpoint for the client, you will provide an excellent first experience for all service desk tickets. Own and solve support tickets as issues arise for your clients. When unable to resolve a ticket for the client, provide them with a clear and efficient path leading them to the person who can solve their problem. Perform preventative maintenance tasks on servers, end-user devices, and network equipment. Test and install hardware and software. Stage new hardware in preparation for deployment into a production environment. Document common client issues and how you resolved those issues to create a record, but will also help us learn how to serve our clients better. Be intentional about collaboration and communication with team members. Commit to keeping promises made to your teammates. Be willing to travel in order to assist local clients, when necessary. Participate in an on-call rotation with other team members. RequirementsAs a Support Engineer at Lazorpoint, you must also have a certain level of technical and interpersonal capabilities to perform at a high level.

Has an understanding of extraordinary service and a deep desire to provide every customer with the greatest experience. Has excellent interpersonal and verbal/written communication skills. Can translate and clearly communicate complex technical concepts to non-technical individuals. Has experience in Microsoft Windows. Has strong problem-solving abilities, and can find resolutions to issues through research and working directly with senior engineers. Has excellent organizational and analytical skills. Can produce high-quality outcomes, both individually and in collaboration with teammates. Has a degree in Computer Science, Engineering, Business, or another related field. Technical certifications from Microsoft, Cisco, Dell, Citrix, CompTIA, Apple, etc. are not required, but definitely a plus.

#J-18808-Ljbffr

  • Sr. Project Engineer/Systems Engineer

    4 weeks ago

    Cleveland, United States Kloud9 IT Full time

    Job Title System Administrator/Project Engineer-Cleveland or Columbus Description Job description We are looking for a Sr. Project Engineer with Systems Engineering experience. This is a Tier 3 position. MSP experience is a plus. The ideal candidate will assist the department in tracking project tasks, delegating tasks to tier 3 and tier 2 engineers. Build...

  • Server Engineer

    7 days ago

    Cleveland, United States Micro Doctor IT Full time

    **Server Engineer (Windows), Cleveland** * Cleveland, OH * Full-Time * Service * Server Engineer (Windows), Cleveland Micro Doctor is a growing customer-focused professional service company, providing exceptional computer and network support. We are currently seeking individuals who are friendly, enthusiastic, and have the desire to excel in both their...

  • IT Network Support Engineer

    6 days ago

    Cleveland, United States ArcelorMittal Full time

    Cleveland-Cliffs is seeking an IT Network Support Engineer for our Cleveland Works location. The Network Support Engineer will provide basic support for critical network services for LAN/WAN, routers, switches, wireless, data circuits, firewalls, and security. Summary of Responsibilities: Understand and participate in safety related topics and actions and...

  • Desktop Support Specialist

    17 hours ago

    Cleveland, United States Birlasoft Full time

    We are looking for Onsite Support Engineers who can assist our clients in solving complex technical issues. They will be responsible for computer hardware, software and peripherals. Onsite support is the third point of escalation for the resolution of desktop, laptop or printer related incidents, service requests and connectivity issues. Provide On-Site...

  • Desktop Support Specialist

    7 hours ago

    Cleveland, United States Birlasoft Full time

    We are looking for Onsite Support Engineers who can assist our clients in solving complex technical issues. They will be responsible for computer hardware, software and peripherals. Onsite support is the third point of escalation for the resolution of desktop, laptop or printer related incidents, service requests and connectivity issues. Provide On-Site...

  • Desktop Support Specialist

    23 hours ago

    Cleveland, United States Birlasoft Full time

    We are looking for Onsite Support Engineers who can assist our clients in solving complex technical issues. They will be responsible for computer hardware, software and peripherals. Onsite support is the third point of escalation for the resolution of desktop, laptop or printer related incidents, service requests and connectivity issues. Provide On-Site...

  • Talend ETL Developer

    3 weeks ago

    Cleveland, United States SNAP IT LLC Full time

    Job DescriptionJob DescriptionThis position is a contract to perm position.Application Developer (Talend ETL)is responsible for the design, development, testing, and support of enterprise ETL Feeds in support of various modern architecture projects. In-depth hands-on knowledge of modern Integrations Platform solutions, file and database ETL, XML...

  • Project Engineer

    1 month ago

    Cleveland, United States Kelly Science, Engineering, Technology & Telecom Full time

    Project Engineer Contract – SOW – Long term with benefits including PTO and 401K! Cleveland, OH -onsite $40-$45/hrKelly Engineering is seeking a dynamic and experienced Project Engineer to join our client in Cleveland, OH. This is a long-term contract role with full benefits including PTO and 401K. As a Project Engineer, you will play a pivotal role in...

  • Project Engineer

    1 month ago

    Cleveland, United States Kelly Science, Engineering, Technology & Telecom Full time

    Project Engineer Contract – SOW – Long term with benefits including PTO and 401K! Cleveland, OH -onsite $40-$45/hrKelly Engineering is seeking a dynamic and experienced Project Engineer to join our client in Cleveland, OH. This is a long-term contract role with full benefits including PTO and 401K. As a Project Engineer, you will play a pivotal role in...

  • Project Engineer

    1 month ago

    Cleveland, United States Kelly Science, Engineering, Technology & Telecom Full time

    Project Engineer Contract – SOW – Long term with benefits including PTO and 401K! Cleveland, OH -onsite $40-$45/hrKelly Engineering is seeking a dynamic and experienced Project Engineer to join our client in Cleveland, OH. This is a long-term contract role with full benefits including PTO and 401K. As a Project Engineer, you will play a pivotal role in...

  • Design Engineer

    5 days ago

    Cleveland, United States ProTech Staffing Solutions Full time

    Essential Functions:Provide technical support to Marketing and Manufacturing for existing product offerings. Evaluates alternative materials for cost reductions/improved performance. Helps with new product development and product modification work. Helps to develop product parameters, specifications, and engineering drawings. In conjunction with his...

  • Plastics Engineer

    4 weeks ago

    Cleveland, United States Preformed Line Products Full time

    Job Description Job Description All Candidates must have a bachelor's degree in mechanical engineering. MET's will not be considered. Under the direction of Engineering Manager or high‑ranking engineer, helps provide product engineering services, including product development, product modifications, and technical service. Essential Functions: Provide...

  • Design Engineer

    3 weeks ago

    Cleveland, United States CivicMinds, Inc Full time

    Summary:Our Engineers are responsible for helping to provide product engineering services, including new product development, product modifications, and technical services.Essential Functions:Provide technical support to Marketing and Manufacturing for existing product offerings. Evaluate alternative materials for cost reductions/improved performance.Helps...

  • Design Engineer

    7 days ago

    Cleveland, United States CivicMinds, Inc Full time

    Summary: Our Engineers are responsible for helping to provide product engineering services, including new product development, product modifications, and technical services. Essential Functions: Provide technical support to Marketing and Manufacturing for existing product offerings. Evaluate alternative materials for cost reductions/improved performance....

  • Mechanical Engineer

    1 month ago

    Cleveland, United States Preformed Line Products Full time

    Job DescriptionJob DescriptionOur Engineers are responsible for helping to provide product engineering services, including new product development, product modifications, and technical services.Essential Functions:Provide technical support to Marketing and Manufacturing for existing product offerings. Evaluates alternative materials for cost...

  • Plastics Engineer

    4 weeks ago

    Cleveland, United States Preformed Line Products Full time

    Job DescriptionJob DescriptionAll Candidates must have a bachelor's degree in mechanical engineering. MET's will not be considered.Under the direction of Engineering Manager or high‑ranking engineer, helps provide product engineering services, including product development, product modifications, and technical service.Essential Functions:Provide...

  • Manufacturing Engineer

    3 days ago

    Cleveland, United States Engtal Inc Full time

    Manufacturing Engineer Cleveland, OH Permanent $60K-$70K Role Objective: The role of the Manufacturing Engineer involves an array of responsibilities within the Manufacturing Department, including but not limited to supporting equipment deployment, maintenance, repair, technical documentation, and process enhancement for manufacturing operations. Key...

  • Mechanical Engineer

    1 month ago

    Cleveland, United States Cornerstone Recruiters LLC Full time

    Job DescriptionJob DescriptionResponsibilities:Under general supervision, the Mechanical Engineer will design new and modify existing core & molding machines, supporting equipment, and optimize plant layouts. Create detail drawings for fabrication, work with vendors and our in-house shop for creation of parts and sub-assemblies, create and manage bills of...

  • Facilities Engineer

    1 month ago

    Cleveland, United States MRINetwork Jobs Full time

    Job DescriptionJob DescriptionThis is a well rounded and exciting career opportunity for a Corporate Facilities Engineering who enjoys working with both internal staff including the Executive Leadership team, corporate and branch level employees along with external vendors and contractors.The Corporate Facilities Engineer Will be responsible for making any...

  • Electrical Engineer I

    2 weeks ago

    Cleveland, United States SPR Therapeutics Inc Full time

    Description SUMMARY The Electrical Engineer I, Sustaining, will serve as a valuable member of the Engineering team for sustaining existing medical devices and accessories, and supporting the design of new products. This includes product design, supporting manufacturing planning and launch, maintaining engineering documents (BOMs, drawings, specifications,...