Manager, Material Support

4 weeks ago

Columbus, United States NetJets Full time
Purpose of Position

Lead, mentor, and train Material Support personnel and participate in technical reviews and alert Supply Chain and Maintenance leaders of trends in material consumption and recommend corrective actions.

Tasks and Responsibilities
  • Lead a team responsible to coordinate the allocation and sourcing of aircraft parts.
  • Assess, prioritize and delegate AOG material request workload to Material Coordinators.
  • Work as a liaison between Purchasing, Repair, Warranty, Planning, Maintenance Planning, and the Maintenance Control Center.
  • Evaluate global inventory positions for component requirement fulfillment and evaluate "move vs. buy" decisions.
  • Utilize their analytical skills to perform critical reviews and analysis of stock-out situations and recommend corrective actions to the Material Support Planning team
  • Managing with day-to-day workload management utilizing
  • Ensure other metrics are accurately reported and pro-actively managed/improved on a monthly basis.
  • Participate in daily operations meetings and communicate status of requested material.
  • Responsible for the motivation and coaching, training, selection and scheduling of the Material Support team.
  • Coordinate and communicate aircraft parts, technical and logistics updates to Maintenance Control.
  • Evaluate parts being procured to ensure compliance with all Federal regulations and Company policies regarding quality, documentation and traceability.
  • Work closely with the Maintenance Control Supervisor to identify AOG parts requirements and determines the best method of obtaining parts utilizing company inventory.
  • Support the daily activities of the Operations Center by procuring components, equipment and supplies in a time critical aircraft operations environment.
  • Ensure compliance of all internal controls to include purchasing policy/procedures, applicable GMMs and related CFRs and SOX compliance.
  • Identify and execute warranty claims with supplier partners.
  • Utilize OEM Illustrated Parts Manuals to reference and resolve component identification and interchangeability issues.
  • Communicate recognized safety issues promptly to management in accordance with company SMS policy.
  • Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.
Education Bachelor's in Business or Supply Chain and Logistics Certifications and Licenses Years of Experience 6-8 years of experience Core Competencies Adaptability Collaboration Curiosity Service-Oriented Strives for Positive Results Knowledge, Skills, Abilities and Other (KSAOs)
  • Bachelor's degree in Business, Supply Chain or related field required; Master's degree preferred. Equivalent combination of education and experience considered in lieu of degree requirement.
  • 6+ years of applicable experience required, 2+ of which in a materials environment and 3+ of which managing or supervising direct reports required
  • Prior experience working in an airline or related aviation field preferred
  • Must be able to work nights, weekends and off site locations on temporary or permanent basis as needs of business dictates.
  • Strong decision making, analytical problem solving skills.
  • Self-initiative and the ability to work independently with little supervision required
  • Proven ability to collaborate to reach consensus in a professional environment required
  • Thorough understanding of all modes of transportation and logistics both domestically and internationally.
  • Excellent written and verbal communication skills
  • Effective negotiation skills with internal stakeholders and suppliers to achieve required outcomes to maintain operational reliability goals
  • Ability to handle time sensitive and multi-faceted projects
  • Excellent proficiency in technical manuals including but not limited to IPC, AMM, CMM, wiring diagrams, etc.
  • Complete understanding of Technical Operations functions and process flows in Maintenance Planning, Engineering, Maintenance Control, Reliability, Line Maintenance and Quality

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