Patient Svcs Representative
2 weeks ago
Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference Schedule or connect patient to resources to schedule for ancillary services at checkout Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Assist patients in education of financial responsibility and connect them to advocacy resources as needed Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries Promote MyUPMC patient portal and assist patients in registration when applicable Collect copayments and any other applicable patient payments at the point of service Provide a warm greeting for all patients Register patients in Biometrics (fingerprint recognition) program and explain benefits Confirm and/or update patient registration information at checkout Appropriately distribute / triage phone calls to other areas and / or clinical providers Schedule follow-up appointments within the practice at checkout Completion of high school graduate or equivalent is required. Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Clearances must be dated within 90 days Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
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Patient Svcs Representative
3 weeks ago
Hanover, United States UPMC Full timePurpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients...
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Patient Services Representative
3 weeks ago
Hanover, United States University of Pittsburgh Medical Center Full timeThe Patient Services Representative welcomes patients, educates them on financial matters, schedules appointments, and ensures excellent service at UPMC facilities. Responsibilities: Patient Assistance: Provide clear instructions to help patients nav Patient Services, Representative, Patient, Healthcare
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Patient Services Representative
4 weeks ago
Hanover, United States UPMC Full time**Are you someone who is passionate about serving and building relationships with patients?** **UPMC Hanover's Pulmonary Rehab Center is adding a Patient Services Representative to their team - to support Pulmonary Rehab patients who visit the office twice per week. It's the perfect opportunity to support consistent patients and the Respiratory Therapists...
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Patient Services Representative
3 weeks ago
Hanover, United States UPMC Full timeAre you someone who is passionate about serving and building relationships with patients? UPMC Hanover's Pulmonary Rehab Center is adding a Patient Services Representative to their team - to support Pulmonary Rehab patients who visit the office twice per week. It's the perfect opportunity to support consistent patients and the Respiratory Therapists who...
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Patient Services Representative
3 weeks ago
Hanover, United States UPMC Full timeAre you someone who is passionate about serving and building relationships with patients? UPMC Hanover's Pulmonary Rehab Center is adding a Patient Services Representative to their team - to support Pulmonary Rehab patients who visit the office twice per week. It's the perfect opportunity to support consistent patients and the Respiratory Therapists who...
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Patient Service Representative
4 weeks ago
Hanover, United States Spaulding Rehabilitation Full timePatient Service Representative - ( 3284015 ) Description Primary Location: Spaulding Outpatient Center Hanover Shift : Day Schedule : Bonus : Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and...
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Patient Service Representative
3 weeks ago
Hanover, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full timePrimary Location:Spaulding Outpatient Center Hanover Shift:DaySchedule: Bonus: Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of...
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Patient Service Representative
4 weeks ago
Hanover, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full timePrimary Location: Spaulding Outpatient Center Hanover Shift: DaySchedule: Bonus: Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of...
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Patient Service Representative
7 days ago
Hanover, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full timePrimary Location:Spaulding Outpatient Center Hanover Shift:DaySchedule: Bonus: Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of...
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Patient Service Representative
3 weeks ago
Hanover, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full timePrimary Location:Spaulding Outpatient Center Hanover Shift:DaySchedule: Bonus: Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of...
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Patient Service Representative
4 weeks ago
Hanover, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full timePrimary Location:Spaulding Outpatient Center HanoverShift:DaySchedule: Bonus:SummaryOversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients...
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Patient Services Representative
2 weeks ago
Hanover, United States The Pediatric Orthopedic Center Full timeJob Summary: Perform front desk responsibilities related to the check-in, check-out and scheduling of patients effectively to help ensure efficient operations and patient flow. Prepare office for next day’s patients. Essential Job Functions (other duties may be assigned): Perform on-going customer service/patient care: Answer multi-line telephone...
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Patient Relations Rep
2 weeks ago
Hanover, United States UPMC Full timeJoin our team of Life Changers! UPMC is hiring a **Full-Time, Patient Relations Representative** to support the office in **Hanover.** **Shift is Monday-Friday 8:00am-4:30pm** **No weekends or holidays required** This position requires some travel to other locations which is less than 10% of the time. **Purpose**: Provide a resource to patients and...
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Patient Relations Rep
2 weeks ago
Hanover, United States UPMC Full timeJoin our team of Life Changers! UPMC is hiring a Full-Time, Patient Relations Representative to support the office in Hanover. Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today! Shift is Monday-Friday 8:00am-4:30pm No weekends or holidays required This position requires some travel to other...
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Patient Relations Rep
1 month ago
Hanover, United States UPMC Life Changing Medicine Full timeJoin our team of Life Changers!UPMC is hiring a Full-Time, Patient Relations Representative to support the office in Hanover. Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today! Shift is Monday-Friday 8:00am-4:30pmNo weekends or holidays requiredThis position requires some travel to other locations...
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Patient Relations Rep
3 weeks ago
Hanover, United States UPMC Life Changing Medicine Full timeJoin our team of Life Changers!UPMC is hiring a Full-Time, Patient Relations Representative to support the office in Hanover. Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today! Shift is Monday-Friday 8:00am-4:30pmNo weekends or holidays requiredThis position requires some travel to other locations...
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Patient Relations Rep
5 days ago
Hanover, Pennsylvania, United States University of Pittsburgh Medical Center Full timeJoin our team of Life ChangersUPMC is hiring a Full-Time, Patient Relations Representative to support the office in Hanover.Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply todayShift is Monday-Friday 8:00am-4:30pmNo weekends or holidays requiredThis position requires some travel to other locations which...
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Environmental Svcs Associate
5 days ago
Hanover, Pennsylvania, United States UPMC Full timeUPMC Hanover is currently hiring both full-time and part-time Environmental Services Associates to join their housekeeping team Our Environmental Services staff have opportunities for a variety of shifts and days. With an excellent benefits package, multiple shifts available, and competitive wages, we invite you to explore this opportunity with us today...
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Customer Service Representative
1 month ago
Hanover, United States Lifemark Health Group Full time**Customer Service Representative - Cole Harbour Integrated Health Services - pt Health****Dartmouth, NS****Status:** Permanent full-time **Location:** 51 Forest Hills Parkway, Box 16 **Schedule:** Day time hours with some evening shifts **Mandatory requirement:** All Lifemark Health Group employees are required to be fully vaccinated against COVID-19....
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Customer Service Representative
3 weeks ago
Hanover, United States Lifemark Health Group Full time**Customer Service Representative - Cole Harbour Integrated Health Services - pt Health****Dartmouth, NS****Status:** Permanent full-time **Location:** 51 Forest Hills Parkway, Box 16 **Schedule:** Day time hours with some evening shifts **Mandatory requirement:** All Lifemark Health Group employees are required to be fully vaccinated against COVID-19....
