Store Customer Service Specialist

3 weeks ago

Monroe, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #721483, located at: 1303 OH-63, Monroe, OH 45050 This is a full-time position with a starting pay of $15.50/hr.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Retail Customer Service Cashier

    2 months ago

    Monroe, United States Loves Travel Stops & Country Store Full time

    Req ID: 441216 Address: 1609 Nadeau Rd Monroe, MI, 48162 Benefits: Fuel Your Growth with Love's - company funded tuition assistance program  Paid Time Off Flexible Scheduling 401(k) – 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days Competitive Pay Career Development Hiring Immediately Welcome to Love’s! At Love’s, our cashiers...

  • Store Associate

    3 days ago

    Monroe, North Carolina, United States Sherwin-Williams Full time

    About the RoleThis is an exciting opportunity to join our team as a Store Associate - Customer Service Representative at Sherwin-Williams. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide top-notch customer service to our retail and...

  • Retail Store Associate

    3 days ago

    Monroe, Wisconsin, United States C&S Wholesale Grocers Inc Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at C&S Wholesale Grocers Inc. As a key member of our sales team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our...

  • Customer Specialist

    3 months ago

    Monroe, United States Ascena Retail Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...

  • Customer Service Representative

    5 days ago

    Monroe, Louisiana, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented individual to join our team as a Phone & Order Specialist. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and processing orders with accuracy and efficiency.Key ResponsibilitiesTake orders over the phone, in the lobby, and through...

  • Retail Service Specialist

    3 weeks ago

    West Monroe, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 3014 Cypress Street [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...

  • Store Manager

    3 months ago

    MONROE, United States THE COSMETICS COMPANY STORE Full time

    Position Summary: We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an...

  • Customer Service Manager

    3 months ago

    Monroe, United States PW Retail Foods LLC Full time

    Position OverviewThe Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store.Job...

  • Customer Service Ambassador

    13 hours ago

    Monroe, Michigan, United States Circle K Stores, Inc. Full time

    We are seeking a highly motivated and customer-focused individual to join our team at Circle K Stores, Inc. as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Deliver outstanding customer service and ensure a...

  • Customer Service Cashier

    2 weeks ago

    Monroe, Louisiana, United States Family Farm and Home Full time

    Position: CashierFamily Farm and Home is a family-owned retail business dedicated to serving the needs of our customers with a diverse range of products. We pride ourselves on providing a welcoming atmosphere and exceptional service.Role Overview: As a cashier, you will play a vital role in ensuring customer satisfaction by efficiently processing...

  • Customer Service Representative

    3 days ago

    Monroe, Michigan, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...

  • Customer Service Representative

    3 days ago

    West Monroe, Louisiana, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Domino's Pizza LLC. As a Phone Order Specialist, you will be responsible for providing exceptional customer service to our clients through phone, lobby, and drive-thru window interactions.Key Responsibilities:Take orders accurately and...

  • Assistant Customer Service Manager

    2 months ago

    Monroe, United States PW Retail Foods LLC Full time

    Position OverviewThe Customer Service Assistant Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina.Job DescriptionDescriptionProvide outstanding Customer...

  • Asst Customer Service Mgr

    1 week ago

    Monroe, United States PW Retail Foods LLC Full time

    Job DescriptionPosition OverviewThe Customer Service Assistant Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina.Job DescriptionDescriptionProvide...

  • Customer Service Representative

    1 week ago

    Monroe, New York, United States SANTONI Full time

    We are seeking a highly skilled and customer-focused Sales Associate to join our team at SANTONI. As a key member of our boutique, you will be responsible for delivering exceptional service to our customers, managing sales processes, and supporting the overall operations of our store.Key Responsibilities:Sales Process Management:Provide a warm and welcoming...

  • Customer Service and Order Management Specialist

    10 hours ago

    Monroe, United States ROSATIS PIZZA Full time

    At Rosati's Pizza, renowned for our exceptional thin crust pizza, we pride ourselves on our family-oriented values, strong work ethic, and collaborative spirit. Our commitment to quality food and outstanding service is matched only by our dedication to our team members and customers. **Position Overview:** As a Customer Service and Order Management...

  • Customer Fulfillment Specialist

    1 week ago

    Monroe, United States Pete & Gerry's Organics, LLC Full time

    Overall ResponsibilityThe Customer Fulfillment Specialist is primarily responsible for ensuring that Customers’ orders are fulfilled on time and to the Customers’ satisfaction.The Customer Fulfillment Specialist proactively supports sales efforts by providing support, service, and solutions to both Customers and internal partners in Sales, Operations and...

  • Customer Fulfillment Specialist

    3 months ago

    Monroe, United States Pete & Gerry's Organics, LLC Full time

    Overall ResponsibilityThe Customer Fulfillment Specialist is primarily responsible for ensuring that Customers’ orders are fulfilled on time and to the Customers’ satisfaction.The Customer Fulfillment Specialist proactively supports sales efforts by providing support, service, and solutions to both Customers and internal partners in Sales, Operations and...

  • Customer Service Representative

    5 days ago

    Monroe, New York, United States Stop & Shop Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a PT Clerk at Stop & Shop. As a key member of our retail team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Preparation and presentation of products in the...

  • PT Customer Service Leader

    2 months ago

    Monroe, United States Food Lion Full time

    Address: USA-NC-Monroe-100 E. Sunset Drive Store Code: Store 00034 Front End (7205581) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast,...