Advanced Technical Service Associate
2 weeks ago
Location: Scottsdale, AZ
Wage Range: 34-38 depending on years of experience, qualifications, and shift
Job Number: 24-00937
Job Description: Our client, a large defense contractor, has an immediate opening for an Advanced Technical Service Associate to work from their Scottsdale, AZ facility. This position provides information technology technical support within the CSO. The CSO is an IT service organization. The candidate will provide second and/or third level technical support on the Rescue 21 program and other programs the CSO supports. The Customer Service Organization (CSO) performs customer service, IT technical support, Network Operation Center support, service request documentation, system monitoring, service delivery, fault detection/isolation, and execution of restoration activities for Rescue 21, and other programs. As an Advanced Technical Service Associate you will primarily be supporting Rescue 21. Rescue 21 Is the Coast Guard's advanced command, control, and direction-finding communications system created to better locate mariners in distress and save lives and property at sea and on navigable rivers. By harnessing state-of-the-market technology, our client's - built Rescue 21 system enables the Coast Guard to execute its search and rescue missions with far greater agility and efficiency.
Qualifications: Associate's degree or equivalent is required plus a minimum of 3 years of relevant experience
CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
- Responds to customer product inquiries via telephone or in written internet-based email or chat sessions
- Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters
- Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities
- Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action
- Documents customer information and recurring technical issues to support product quality programs and product development
KNOWLEDGE SKILLS AND ABILITIES:
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions
- Builds productive internal/external working relationships
- Normally receives general instructions on routine work, detailed instructions on new projects or assignments
- Developing professional expertise, applies company policies and procedures to resolve a variety of issues
- Proficient and able to perform all responsibilities associated with the position
Desired skills/experience:
- Network/ IT systems management
- SQL server
- Software administration
- Troubleshooting in a windows environment.
- Experience with failure and root cause analysis reporting.
- Direct customer service and/or direct customer interaction experience is a plus
- Knowledge of CA Spectrum One Click software suite.
- Experience with Oracle CRM
- Microsoft Terminal Server
- HBSS
- Anti-Virus
- network monitoring tools
- Asset management software
- Microsoft Windows Active Directory tools a big plus.
- Support of DoD or Client systems is desired
Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
#CJ
#Circa
-
Advanced Technical Services Associate
2 weeks ago
Scottsdale, United States Belcan Full timeAdvanced Technical Services Associate (2nd Shift) Job Number: 348963 Category: IT First / Mid Mgmt Description: Job Title: Advanced Technical Services Associate (2nd Shift) Pay Rate: Up $33.57/hr DoE Location: Scottsdale, AZ Zip Code: 85257 Start Date: Right Away Job Type: Contract Keywords: #ITjobs #AdvancedTechnicalServicesAssociate Must have an...
-
Advanced Technical Services Associate
2 weeks ago
Scottsdale, United States Belcan Full timeAdvanced Technical Services Associate (2nd Shift) Job Number: 348963 Category: IT First / Mid Mgmt Description: Job Title: Advanced Technical Services Associate (2nd Shift) Pay Rate: Up $33.57/hr DoE Location: Scottsdale, AZ Zip Code: 85257 Start Date: Right Away Job Type: Contract Keywords: #ITjobs #AdvancedTechnicalServicesAssociate ***Must have an Active...
-
Advanced Technical Service Associate
2 weeks ago
Scottsdale, United States The Computer Merchant, LTD. Full timeJob Title: Advanced Technical Service Associate - DOD Secret - 2nd Shift Location: Scottsdale, AZ Wage Range: 34-38 depending on years of experience, qualifications, and shift Job Number: 24-00937 Job Description: Our client, a large defense contractor, has an immediate opening for an Advanced Technical Service Associate to work from their Scottsdale, AZ...
-
Advanced Technical Service Associate
2 weeks ago
Scottsdale, United States The Computer Merchant, Ltd. Full timeJob Title: Advanced Technical Service Associate - DOD Secret - 2nd Shift Location: Scottsdale, AZ Wage Range: 34-38 depending on years of experience, qualifications, and shift Job Number: 24-00937 Job Description: Our client, a large defense contractor, has an immediate opening for an Advanced Technical Service Associate to work from their Scottsdale, AZ...
-
Advanced Technical Service Associate
4 days ago
Scottsdale, United States The Computer Merchant, LTD. Full timeJob Title : Advanced Technical Service Associate - DOD Secret - 2nd Shift Location : Scottsdale, AZ Wage Range:34-38 depending on years of experience, qualifications, and shift Job Number:Job Description:
-
Advanced Technical Service Associate
2 weeks ago
scottsdale, United States The Computer Merchant, LTD. Full timeJob Title: Advanced Technical Service Associate - DOD Secret - 2nd ShiftLocation: Scottsdale, AZWage Range: 34-38 depending on years of experience, qualifications, and shiftJob Number: Job Description:
-
Advanced Technical Service Associate
2 weeks ago
Scottsdale, AZ, United States The Computer Merchant, LTD. Full timeJob Title: Advanced Technical Service Associate - DOD Secret - 2nd Shift Location: Scottsdale, AZ Wage Range: 34-38 depending on years of experience, qualifications, and shift Job Number: 24-00937 Job Description: Our client, a large defense contractor, has an immediate opening for an Advanced Technical Service Associate to work from their Scottsdale, AZ...
-
Advanced Technical Service Associate
2 weeks ago
Scottsdale, AZ, United States The Computer Merchant, LTD. Full timeJob Title: Advanced Technical Service Associate - DOD Secret - 2nd Shift Wage Range: 34-38 depending on years of experience, qualifications, and shift Job Description: Our client, a large defense contractor, has an immediate opening for an Advanced Technical Service Associate to work from their Scottsdale, AZ facility. This position provides information...
-
Technical Support Associate
1 month ago
Scottsdale, United States Actual Metrics Full timeActual Metrics is always looking for outstanding individuals to join our team. If you have a technical background, can communicate effectively, and can teach yourself new stuff, we’d like to talk to you! We are looking to hire a junior-level Technical Support Associate who can pitch in and help in a variety of areas. Your primary function will be to learn...
-
Senior Technical Writer
2 weeks ago
Scottsdale, United States Acro Service Corp Full timeJob title :: Technical WriterDuration :: 6 Months Contract (possible extension)Location :: Tempe, AZ 85281 (Hybrid Flexibility)Shift :: Mon – Fri (30-40 hours per week)Overview: We are seeking a skilled Technical Writer capable of producing descriptive manuals and guides for complex subjects with a focus on enhancing reader comprehension. This role...
-
Advanced Engineering Technician
5 days ago
Scottsdale, United States Geologics Corporation Full timeWe have an opening with a great client of ours and we are looking for an **Advanced Engineering Technician** to work one of four positions in **Scottsdale, AZ. **This is a **1 yearlong** contract with a possible extension. Required: US Citizenship and Residency, W2 hourly Contract Only, No 1099, No third parties, no C2C. No exceptions (Sorry) - ** Pay: Up to...
-
Guest Service Associate
15 hours ago
Scottsdale, United States Wax Center Partners Full timeDoes the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?Are you looking to put your talent for sales and love of the beauty industry to good useDo you thrive in a fast-paced, results-driven team environmentIf so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to...
-
Guest Service Associate
24 hours ago
Scottsdale, United States Wax Center Partners Full timeDoes the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?Are you looking to put your talent for sales and love of the beauty industry to good useDo you thrive in a fast-paced, results-driven team environmentIf so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to...
-
Scottsdale, United States The Computer Merchant, Ltd. Full timeJob Title : Advanced Engineering Technician - 2nd Shift Location: Scottsdale, AZ Wage Range: $33-36 (depending shift, years of experience, and qualifications) Job Number: 24-00846 Job Description: Our client, a large defense contractor, has an immediate opening for an Advanced Engineering Technician to work from their Scottsdale, AZ facility. Working with...
-
Advanced Engineering Technician
4 weeks ago
Scottsdale, United States The Computer Merchant, LTD. Full timeJob Title : Advanced Engineering Technician - 2nd Shift Location: Scottsdale, AZ Wage Range: $33-36 (depending shift, years of experience, and qualifications) Job Number: 24-00846 Job Description: Our client, a large defense contractor, has an immediate opening for an Advanced Engineering Technician to work from their Scottsdale, AZ facility. Working...
-
Advanced Test Engineer
2 months ago
Scottsdale, United States General Dynamics Full timeBasic Qualifications Requires a Bachelor’s degree in Engineering, or a related Science or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Top Secret security clearance is required at time of hire. Applicants selected will...
-
Warehouse Associate
5 days ago
Scottsdale, United States Pool Service Company Full timeLocation: SCP Scottsdale, AZ - 43; 7841 East Gray Road, Suite A, Scottsdale, Arizona - 85260. Pay: $16-$17 / hour (DOE), and up to $2,500 through our performance bonuses. Summer Shift: M/F. 7:00 am - 4:00 pm and up to 1-2 Saturdays a month (In the morning only). Winter Shift: M/F. 7:00 am - 4:00 pm (No weekends/Nights). You want Benefits? You've got it! Our...
-
Warehouse Associate
2 days ago
Scottsdale, United States Pool Service Company Full timeLocation: SCP Scottsdale, AZ - 43; 7841 East Gray Road, Suite A, Scottsdale, Arizona - 85260. Pay: $16-$17 / hour (DOE), and up to $2,500 through our performance bonuses. Summer Shift: M/F. 7:00 am - 4:00 pm and up to 1-2 Saturdays a month (In the morning only). Winter Shift: M/F. 7:00 am - 4:00 pm (No weekends/Nights). You want Benefits? You've got it! Our...
-
Advanced Engineering Technician
4 weeks ago
Scottsdale, United States The Computer Merchant, LTD. Full timeJob Title : Advanced Engineering Technician - DOD Secret - 2nd Shift Location: Scottsdale, AZ Wage Range: $33-36/hr. (depending on shift, years of experience, and qualifications) Job Number: 24-62992 Job Description: Our client, a large defense contractor, has an immediate opening for an Advanced Engineering Technician to work from their Scottsdale, AZ...
-
Event Technical Supervisor, Audio Visual
1 month ago
Scottsdale, Arizona, United States Encore Event Technologies Full timePosition OverviewThe Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for...