Technical Support Associate
3 weeks ago
Actual Metrics is always looking for outstanding individuals to join our team. If you have a technical background, can communicate effectively, and can teach yourself new stuff, we’d like to talk to you
We are looking to hire a junior-level Technical Support Associate who can pitch in and help in a variety of areas. Your primary function will be to learn how Angelfish Software works so you can provide support to our customers, but you will also be exposed to a variety of additional projects and technologies. Ideally, we’re looking for someone who can start with a support position and grow into another role, like consulting, engineering, or sales.
**REQUIRED SKILLS**:
- The initiative to teach yourself
- A technical degree or overall technical prowess
- Clear verbal communication ability
- Solid grammar, spelling, and punctuation skills
**DESIRED SKILLS**:
- Basic Linux administration
- HTML & CSS
- JavaScript
- mySQL, PostgreSQL, or other databases
- Perl, Python, PHP
- Shell scripting experience
- Fluency in another language
- Experience with Urchin, Google Analytics, WebTrends, Omniture, etc. a plus
- College degree preferred but not required.
- Cover Letter or Writing Sample
- Resume
- URLs of any websites you run
**No staffing/recruiting companies, please
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