Sales Coordinator
2 weeks ago
Company Overview
Are you PASSIONATE about RETAIL products and consumer trends? Have you ever wished to have the opportunity to ideate and create innovative Beauty, Home and Pet products? Do you go into stores and think to yourself “if only I was part of a team that would listen to my ideas and collaborate to bring products to market”. If you are up to the challenge to take on the responsibility and be a team player, please read on.
Kira Labs, Inc. is a dynamic, award winning company already working with some of the largest and innovative retailers. We owe our success to innovation, collaboration and execution. Kira Labs is on the search for a Sales Administrative Assistant who will be responsible to support and grow the Sales Management Team. If you are a dynamic and independent individual looking for a unique sales growth opportunity in the beauty industry, we want you to join our team
General Summary
The Sales Coordinator is the backbone of our sales team, ensuring seamless operations and providing essential support. They handle a wide range of tasks, from processing orders and managing customer relationships to maintaining sales records and assisting with administrative duties. By streamlining processes, resolving customer inquiries, and providing valuable data insights, the Sales Coordinator contributes significantly to the overall success and efficiency of the sales department.
Primary / Key Essential Functions and Responsibilities
Order processing
Track and report on Sales orders received vs the Sales plan
Follow up with Inside Sales on upcoming sales order tasks
Keep Management informed of orders raised and highlight “stucks” for further resolution
Reporting
Ensure the various designated sales reports are prepared and completed timeously - e.g. sales vs forecast, etc
Maintain sales records
Update customer information in Salesforce
Keep accurate records of customer interactions / feedback
Maintain customer linesheets / pricebooks
Sales Opportunities
Support Inside sales with Account management tasks
Assist Sales team in managing Sales opportunities – creating opportunities, updating tasks, following up on progress, etc
Forecasting
Assist the sales team in gathering the data (for e.g. customer product performance feedback, etc) for the forecast review meeting
Arrange / set up the sales forecast meeting
Take notes in preparation for the monthly SIOP meeting
Managing calendar / Meetings
Prepare reports and agenda for the weekly Sales meeting
Set up customer meetings and manage Sales / Customer calendar – key meetings, etc
Other Administrative Tasks
Assisting sales representatives with designated administrative tasks,
Assist with preparing presentations, various other sales material / assets
Assist Sales Team to manage trade show preparation and follow up materials
may also be involved in other tasks such as coordinating with other departments, researching potential clients, and supporting marketing initiatives
Assist with managing various retail project timelines and tasks
Manage sample requests and follow through on shipping as needed
Support special projects and various other duties as needed
Assist Customer Service Coordinator where required
Education and/or Experience and Qualifications
College Degree required
Strong experience with Google Suite (Google Sheets, Google Docs, etc), Microsoft Office (Excel, PowerPoint, Word)
2-3 years of professional/administrative work experience
Salesforce experience preferred
Knowledge, Skills and Abilities
Excellent verbal and written communication skills
Superior organization and time management abilities
Must be able to multitask and work in a fast-paced work environment
Detail oriented and professional demeanor
Positive energy, can-do attitude, and team player
Resourceful, adaptable and strong willingness to learn
Must be able work independently and take directions well
Team-oriented with effective collaboration skills.
Ability to respond to common inquiries or complaints knowledgeably and respectfully.
Able to interpret an extensive variety of instructions.
Capable of defining problems using abstract concepts such as structured problem solving to collect data, establish facts, and draw conclusions.
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