Per Diem- Patient Svc Rep-Gateway-Dermatology
5 days ago
Requisition ID
37653
Department
Dermatology
Location
Poway, California
Union
Not Applicable
Salary Range
21.00 - 28.00
Job Type
Per Diem
Shift
Day
Hours Per Shift
8
Hours Per Pay Period
00
Description
The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering phones, documenting accurate patient information and ensuring overall patient flow. The PSR will schedule walk-in appointments, ensure accurate patient insurance information, explain billing procedures, collect co-payments, deductibles and co-insurance, prepare/file patient forms, and process medical records.
ESSENTIAL FUNCTIONS:
* With a friendly disposition and tone, greets and checks in patients when they arrive to the office and/or guides patient through self-service kiosks.
* Maintains a high-level of customer service with patients and their family members, staff, and providers.
* Answers heavy volume of calls internally and incoming calls from referring providers; resolves call queries promptly.
* Ensures patient completes required forms, obtains necessary signatures, and accurately enters patient information for registration.
* At time of service, ensures all insurance, personal and health information is verified. Scans insurance card and ID into patient's file.
* Responsible for out-bound calling regarding missed appointments, to follow-up with tasked messages, outreach, Medicare wellness visit scheduling, TransactRx authorizations and Arch-to-Arch. Graybill and SCMG referrals.
* Ensures smooth patient flow by monitoring daily scheduling, scanning lobby for waiting patients, and following-up with Back Office staff as needed. Straightens lobby area to ensure a positive and professional environment for patients.
* Collects patient insurance co-payments, co-insurance, deductibles, and prior balances as well as explains payment policy/billing procedures and patient financial responsibility.
* Prepares and files patient forms while protecting patient personal health information according to HIPAA requirements.
* Balances daily monies and receipts, ensures accuracy of batch summaries, and creates deposits.
* Makes recommendations to improve processes and procedures with a focus on improving patient flow, patient satisfaction, and quality.
* Monitors, manages, and routes patient portal messages.
* Serves as department receptionist for outside vendors and contractors.
* Completes other duties as assigned
REQUIREMENTS: High School diploma or GED, and minimum one year of experience in a customer service position, preferably in a medical practice setting. Working knowledge of contracted insurances, patient benefits, and third party requirements preferred. Experience answering telephones and computer proficiency required.
We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.
-
Per Diem- Patient Svc Rep-Gateway-Dermatology
3 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 37653 Department Dermatology Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Per Diem Shift Day Hours Per Shift 8 Hours Per Pay Period 00 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in...
-
Medical Assistant Dermatology Specialist
2 weeks ago
Poway, California, United States Bernardo Dermatology Medical Group Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our team at Bernardo Dermatology Medical Group. The ideal candidate will have a strong background in patient care and a passion for delivering exceptional clinical support.Key ResponsibilitiesProvide top-notch patient care and support in a fast-paced dermatology practiceAssist with surgical...
-
Medical Assistant Dermatology Specialist
2 weeks ago
Poway, California, United States Bernardo Dermatology Medical Group Full timeJob OpportunityWe are seeking an experienced Medical Assistant to join our team at Bernardo Dermatology Medical Group.Key ResponsibilitiesProvide exceptional patient care and support in a fast-paced dermatology practice environment.Assist with back-office duties, including phone triage, surgical assisting, and general clinical assistance.Utilize strong...
-
Patient Svc Rep-Poway-Cardiology
3 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 38587 Department Cardiology Services Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering...
-
Patient Svc Rep
2 weeks ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39264 Department Rheumatology Location Poway, California Union Not Applicable Salary Range 21.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering phones,...
-
Patient Svc Rep
4 weeks ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39438 Department Orthopedics Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering phones,...
-
Patient Svc Rep
2 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39264 Department Rheumatology Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering phones,...
-
Patient Svc Rep-Poway-Cardiology
5 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 38587 Department Cardiology Services Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking...
-
Patient Svc Rep
5 days ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39264 Department Rheumatology Location Poway, California Union Not Applicable Salary Range 21.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in...
-
Patient Svc Rep
2 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39272 Department Orthopedics Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients,...
-
Patient Svc Rep
4 weeks ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39438 Department Orthopedics Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in...
-
Patient Svc Rep
2 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39264 Department Rheumatology Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in...
-
Patient Svc Rep
2 weeks ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39283 Department Family Medicine Location Poway, California Union Not Applicable Salary Range 21.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering phones,...
-
Patient Svc Rep
3 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39173 Department Internal Medicine Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering...
-
Patient Svc Rep
3 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 38995 Department Family Medicine Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8.00 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering...
-
Patient Svc Rep
5 days ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39283 Department Family Medicine Location Poway, California Union Not Applicable Salary Range 21.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in...
-
Patient Svc Rep
3 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 38995 Department Family Medicine Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8.00 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking...
-
Patient Svc Rep
3 months ago
Poway, United States Palomar Health Medical Group Full timeRequisition ID 39173 Department Internal Medicine Location Poway, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking...
-
Women's Health Specialist
5 days ago
Poway, California, United States Gateway Women's Health Full timeAbout Us:Gateway Women's Health is a thriving private practice dedicated to delivering high-quality healthcare services to women of all ages.Our practice has experienced significant growth over the past few years and continues to expand, providing a dynamic and supportive work environment for our team members.Job Description:We are seeking a dedicated and...
-
Pharmacist in Charge
1 week ago
Poway, California, United States Apotheco Pharmacy Full timePharmacy Operations ManagerWe are seeking a highly skilled Pharmacy Operations Manager to join our team at Apotheco Pharmacy Group. As a key member of our leadership team, you will be responsible for overseeing daily pharmacy operations, ensuring regulatory compliance, managing inventory, and providing exceptional patient care. Key Responsibilities:Oversee...
