Business Analyst, Enterprise Architecture

3 weeks ago

New York, United States VESTIS Full time

Overview: The Business Analyst in the Enterprise Architecture team plays a crucial role in ensuring that business needs are clearly understood and translated into actionable solution requirements. This individual works to support company goals collaboratively with a wide range of stakeholders, from business units to technical teams. The Business Analyst also helps to maintain documentation such as, but not limited to, use cases, status updates and flow diagrams. To be successful, the Business Analyst must model Aramark’s Mission and Values and build effective relationships with leaders throughout the organization. This role reports to the Senior Director of Enterprise Architecture.

Responsibilities/Essential Functions: Collaborate with stakeholders across departments to gather, document and prioritize business requirements. Communicate effectively with stakeholders to validate and refine requirements, ensuring all parties have a shared understanding. Analyze current business processes to identify inefficiencies and opportunities for improvement. Work with the Enterprise Architecture team to ensure proposed solutions optimize and align with overarching architectural principles. Develop detailed business requirement documents, use cases, flow diagrams and other relevant documentation. Work closely with the Enterprise Architecture team to maintain updated documentation on architectural decisions, standards and guidelines. Assist in the user acceptance testing phase to ensure solutions meet business expectations. Understand and translate business needs into requirements, ensuring they align with Enterprise Architecture standards and strategies. Assess and select technologies, tools and platforms that align with the company's strategic objectives. Maintain knowledge of current and emerging technologies and architectural patterns to support the continuous improvement of enterprise solutions. Work cross-functionally, ensuring project alignment with all stakeholders. Monitor project progress continuously and adjust priorities and resources as needed. Foster collaboration between technical and non-technical teams. Ensure that the designed solutions adhere to architectural best practices and standards. Work with the Enterprise Architecture team to monitor the progress of initiatives to ensure timely and successful delivery. Participate in post-project evaluations to identify areas of improvement and lessons learned. Foster the adoption of a data-driven approach to decision-making. Champion best practices across the enterprise. Coordinate with the IT teams that will strategically create, implement and maintain data models. Evaluate and recommend new and emerging technologies and standards. Support the goals of the company’s technological alignment efforts. Seek out and implement continuous process improvement opportunities. Support internal communications related to business improvements and processes, system upgrades and enhancements. Build and sustain working relationships with all AUS functional areas. Ensure accurate and efficient governance policy development and adherence. Report on statuses on a regular cadence and when requested. Submit all time and expense reporting procedures accurately and timely. Maintain good standing and completion on all compliance related matters (i.e., assigned mandatory trainings, actions required from audits, corporate policies, etc.) Perform all additional duties and responsibilities based on the direction and guidance of supervisor.

Knowledge/Skills/Abilities: Strong collaboration and team-building skills with the ability to create consensus around decisions and mitigate conflicts among teams. Ability to effectively define a business case, determine return on investment and measure achievement of the case over time. Strong analytical, problem-solving and decision-making skills. Excellent leadership, communication and interpersonal skills. Skilled and proficient in MS Office O365 suite (i.e. Word, PowerPoint, Excel, SharePoint, Teams, Communications Tools, etc.) Ability to operate with a customer-centric service approach. Ability to manage and work on multiple concurrent deliverables at various stages of development and completion. Previous experience as a business analyst, preferably within an Enterprise Architecture or IT setting. Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Demonstrated attention to detail and quality of work products and communications. Willingness to seek out and implement coaching, suggestions and guidance from others.

Working Environment/Safety Requirements: Ensure necessary working environment and capabilities to effectively carry out responsibilities if working from a non-AUS location (remote work). Ability and willingness to handle work related issues during all hours of the day, every day of the week, understanding the responsibility of our organization’s requirement for 24/7 production support. Ability, willingness and flexibility to travel as needed for approved work purposes in accordance with project and management schedules.

Experience/Qualifications: A minimum of 1 year in business analysis or related field. Bachelor’s degree preferred but not required. Be legally able to work in the United States: U.S. Citizen or Legal Resident.

License Requirements/Certifications: Valid U.S. drivers license (for rental cars when applicable).

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