Guest Service Specialist

2 weeks ago

Westerville, United States City of Westerville Full time

Salary: $12.51 - $16.49 HourlyLocation : Westerville OH 43082, OHJob Type: Part-timeJob Number: 01110Department: PARKS & RECREATIONDivision: COMMUNITY CENTEROpening Date: 03/08/2024Closing Date: ContinuousDescription This position will be open until filled. Applications are being reviewed as they are received. If you are interested apply todayThis position will work various scheduled weekday shifts and requires scheduled weekend shifts.The Guest Service Specialist serves as the first point of contact for the guests and ensures that a high degree of quality services are being offered to them. We are looking for highly organized candidates with excellent people skills that will provide professional services in a courteous manner, assisting guests with inquires, problems, registration and complaints. To ensure success this candidate will be professional and pleasant in challenging situations, and take responsibility for satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active and be skilled at balancing many tasks at once in a fast paced environment SUPERVISION Employee will report directly to the Facilities Supervisor. ESSENTIAL FUNCTIONS OF WORK (May not include all duties performed.)Employees may be asked to perform one or more of the following duties. Essential job functions may include, but are not limited to:Acting as an information source on various matters, keeping abreast with latest developments and changes within the Community Center.Greeting guests in a sincere and friendly manner and making them feel welcome.Anticipating and addressing guests' needs and resolving their problems and complaintsappropriately, calmly and in a timely manner.Operating the phones and assisting with all inquiries.Collaborating and communicating with other internal departments to ensure guest satisfaction.Comply with Westerville Community Center procedures and safety policies.Be responsible for registering, and receiving payments from guests, for programs, activities,passes and daily admissions.Balancing cash drawer at the end of the shift following money handling procedures set by the department.Make sure that the guests remain satisfied and content with the services that are being offered, take feedback from the guests as to how services can be improved.Process credits, refunds and transfers for programs, activities and pass registrations.Acquire, through provided training, a working knowledge of RecTrac that is used daily.Comfortable working without constant, direct supervision. MINIMUM REQUIREMENTS OF WORK To ensure success, a guest service specialist should be totally customer-centric and have goodlistening skills.Have good problem solving skills with attention to detail.Demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal staff as well as customers.Outstanding written and verbal communication skills.Being in a service oriented industry, the guest services specialist should be flexible to work shifts that are early morning, late evening, weekends and holidays.Extensive knowledge and expertise with computers and money handling.Candidate must have a high school diploma and be at least 18 years of age. Training at anaccredited institution and at least two years of guest services experience is required. City pays portion of OPERS Retirement Contribution.01 How did you learn about this position? www.westerville.org website Governmentjobs.com website Indeed.com (career board) LinkedIn.com (career board) Careerbuilder.com (career board) City Employee Friend Career (Job) Fair CareerBoard.com (career board) Other website not listed Other Required Question

  • Customer Service/Sales

    2 weeks ago

    Westerville, United States The Home Depot Full time

    Retail associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire pr Customer Service, Sales Associate, Sales Specialist, Sales, Retail Associate, Retail, Customer

  • Elementary Intervention Specialist

    1 day ago

    Westerville, United States Westerville City School District Full time

    Position Type: Student Support Services/Intervention Specialist Mild/ModerateDate Posted: 11/17/2023Location: DistrictDate Available: 2024-25 SYDescription: Multiple positions for 2024-2025 with building(s) TBD.Attachment(s):Intervention Specialist.pdf

  • Middle School Intervention Specialist M/M

    1 day ago

    Westerville, United States Westerville City School District Full time

    Position Type: Student Support Services/Intervention Specialist Mild/ModerateDate Posted: 4/19/2024Location: Blendon Middle SchoolDate Available: 08/09/2024Attachment(s):T25 Special Education Teacher -- Mild-Mod & Mod-Inten.docx

  • Utilization Review Specialist

    Found in: beBee jobs US - 2 weeks ago

    Westerville, Ohio, United States Columbus Springs - East Full time

    Overview: Columbus Springs East is a 72-bed behavioral hospital located near Columbus, OH. The hospital offers inpatient and outpatient mental health and addiction treatment to adults, adolescents and their families. At Columbus Springs we are dedicated to Changing People's Lives. The Utilization Review department plays an essential role in helping fulfill...

  • Joy Creators

    3 weeks ago

    Westerville, United States Nothing Bundt Cakes Westerville Full time

    Job DescriptionJob DescriptionAt Nothing Bundt Cakes, the Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed,...

  • Underwriting Spt Specialist II

    2 weeks ago

    Westerville, United States Accident Fund Holdings, Inc. Full time

    Job DescriptionSummary The Underwriting Support Specialist II performs a variety of underwriting support tasks to ensure proper file documentation and policy issuance. Point of contact with agents and internal stakeholders. RESPONSIBILITIES/TASKS: Performs underwriting tasks as determined by division manager/underwriter, within letter of authority. Review...

  • Server

    1 day ago

    Westerville, United States Harry Buffalo Full time

    We are looking for a server who will be responsible for the position is accountable for the following areas: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all side work...

  • Leasing Consultant

    2 weeks ago

    Westerville, United States Banyan Living Ohio, LLC Full time

    Job DescriptionJob DescriptionJob Title: Leasing ConsultantCompany: Banyan LivingLocation: Columbus, OhioJob Type: Full-TimeAbout Banyan Living:Banyan Living is a leading property management company dedicated to creating exceptional living environments for our residents. With a commitment to quality and innovation, we take pride in building communities where...

  • Baker

    3 weeks ago

    Westerville, United States Nothing Bundt Cakes Westerville Full time

    Job DescriptionJob DescriptionAt Nothing Bundt Cakes, the Baker is at the heart of it all. Dedicated to perfecting the craft, you see beauty in raw ingredients and strive for consistency when you make our guests’ favorite recipes. You’ll make the cakes that make people’s days, so you’ll get to enjoy yours as well. Here are a few reasons working here...

  • Float PHLEBOTOMIST

    Found in: beBee jobs US - 3 weeks ago

    Westerville, Ohio, United States Laurel Health Care Ohio Columbus Region Full time

    Looking for a Phlebotomist that will be responsible for using their medical knowledge to take blood samples from guests/residents. Their duties include preparing the testing area with the proper tools, explaining to the resident the process when inserting needles and retrieving samples and labeling samples.This position will float between our five Columbus...

  • Part-Time Facility Coordinator

    2 weeks ago

    Westerville, United States City of Westerville Full time

    Salary: $14.08 - $16.01 HourlyLocation : Westerville OH 43082, OHJob Type: Part-timeJob Number: 00991Department: PARKS & RECREATIONDivision: COMMUNITY CENTEROpening Date: 03/04/2024Description This position is open until filled. Applications are being reviewed as they are received.This position mainly works the evening shift from 4:00-9:00pm on weekdays with...

  • Sign Production Manager

    5 days ago

    Westerville, United States FastSigns Full time

    Benefits: Employee discounts Health insurance Paid time off Training & development FASTSIGNS #220101 is hiring for a full-time Sign Production Manager to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidayHealth Care CoverageLive/work balance with a Monday through Friday work scheduleOngoing Training OpportunitiesA supportive and fun work...

  • Sign Production Manager

    2 weeks ago

    Westerville, United States FASTSIGNS #220101 Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsHealth insurancePaid time offTraining & development FASTSIGNS #220101 is hiring for a full-time Sign Production Manager to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidayHealth Care CoverageLive/work balance with a Monday through Friday work scheduleOngoing Training OpportunitiesA...

  • Sign Production Manager

    6 days ago

    Westerville, United States FASTSIGNS #220101 Full time

    Benefits: Employee discounts Health insurance Paid time off Training & development FASTSIGNS #220101 is hiring for a full-time Sign Production Manager to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holiday Health Care Coverage Live/work balance with a Monday through Friday work schedule Ongoing Training Opportunities A supportive and fun...