Added - 04/30/24 Associate Marketing Strategy & Operations Contractor, Merchant Occasions Marke[...]
3 weeks ago
Added - 04/30/24
Associate Marketing Strategy & Operations Contractor, Merchant Occasions
Marketing/Branding
San Francisco ,
California
|
Freelance
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Associate Marketing Strategy & Operations Contractor, Merchant Occasions
The Sage Group’s client, the leading food delivery service and more is searching for a contractor for a 10-week seasonal full-time contractor to support promotional Marketing Campaigns.
About the Team
On the Merchant Strategy & Operations team, our mission is to have best-in-class restaurant selection for Consumers and build products and services for our Merchants to grow their businesses pro?tably. We work on problems ranging from acquiring and onboarding new merchants to building a positive experience and solving pain points for existing merchants, to growing their sales through new products and services.
About the Role
Throughout the year there are occasions where either shopping or eating is at the center (think July 4th or Black Friday etc.), as well as our tentpole savings event. In this role, you will help the Merchant Strategy and Operations team build a best-in-class experience for Restaurants. You will do this by supporting marketing activations, running ad operations, supporting merchants during campaign activation, testing new products, and helping us improve the overall go to market process. This is a highly cross-functional role interacting with Marketing, Sales, Ad Operations, and our Customer Experience teams.
Key Responsibilities:
Build and launch campaigns for upcoming marketing occasions, ensuring alignment with contracts and marketing plan goals.
Develop Support and Merchant-facing guides to assist stakeholders in responding to merchant inbounds and escalations.
Collaborate with cross-functional teams to conduct User Acceptance Testing (UAT) of new products, providing valuable feedback to enhance product functionality and user experience.
Partner with the Occasions team to test merchandising setups before launch, ensuring optimal presentation and visibility of products.
Engage directly with Merchants during campaign activation to identify pain points and recommend solutions.
Build processes to help better communicate with Merchants and Sales teams during campaign activations.
We’re excited about you because:
You are someone who has an ownership mentality and is hyper-focused on delivering a world-class customer experience.
1-3 years’ experience in Ad Ops or Campaign execution
You enjoy jumping into new challenges and spotting opportunities for improvement.
You are someone who has strong project management skills and can keep track of timelines, progress, and identify risks early.
Iterable experience is a plus.
You are someone who has excellent cross functional communication skills.
You have a growth mindset and can think outside of the box.
Duration:
May 20 – July 24
Compensation:
$33/hr. W2
Location:
Remote in the US
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