Lead Server

2 months ago

Omaha, United States Spare Time Entertainment Full time

Job Responsibilities
•Plan and conduct training for new teammates and continued education for the veteran team.
•Supervise servers to ensure compliance and share praise or concerns to reporting managers.
•Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).
•Serve guests utilizing Spare Time Entertainment's Steps of Service.
•Demonstrate knowledge of the menu, with the ability to make suggestions.
•Promote knowledge of the location's features and upcoming events.
•Patrol assigned section to respond to guest's needs and take action to correct any problems.
•Assist other servers handle guest complaints.
•Always review guest's identification and monitors alcohol consumption, adhering strictly to the Spare Time Entertainment Policy, state policy and law.
•Help with food preparation, when necessary.
•Adhere to all food safety and quality regulations.
•Assist with waste control.
•Confidently operate the POS System making accurate transactions while ringing orders, providing guests their bill, collecting payments, and making change.
•Provide all required complimentary shift paperwork with settlement in a consistent and organized manner.
•Complete shift opening and closing duties.
•Observe and assist in preparing unoccupied tables for guests by wiping surface top, removing debris, and ensure seats are clean and orderly.
•Maintain clean equipment and working areas by following the restaurant's preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes.
•Keep products and areas organized and restocked as needed.
•Communicate any inventory shortages to supervisor.
•Maintain current certifications required by State and those offered by Spare Time Entertainment.
•Report all company violations to management.
•Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Qualifications
•High school diploma preferred.
•2+ years of previous waitstaff experience preferred in comparable field.
•SERVSafe and/or TIPS certification preferred or required if mandated by the state.
Work Environment
•The noise level can be loud and may contain lighting effects such as lasers and strobes.
•This job requires working with large crowds and children.

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