Director, System Engineer and Administration

3 weeks ago

McLean, United States Pansophic Learning Full time

Job Description

Job Description

About the Opportunity "We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances." – Ron Packard, CEO & Founder Pansophic Learning is an education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in life, regardless of geographic, financial, or demographic circumstance. These learning solutions include high quality content, technology, teaching and exceptional schools. The Director System Engineering and Administration is responsible for designing, managing, administering, and monitoring applications integral to our business partners, our products, and the Information Technology (IT) organization. We are looking for a passionate IT Leader with a large spectrum of experience working across multiple business verticals in a rapidly evolving environment. You will have the opportunity to improve everyday business processes, challenge the status quo and propose innovative solutions to modernize our approach in areas covering forecasting, asset management, procurement, and financial reconciliation. As the Director, Engineering and Administration you will support the following areas: Account creation, automation, and support for Google, Windows, and Azure enterprise and education environments

Support and implementation of Windows engineering items to include Intune, MFA, DLP, Cloud App Security, Defender ATP and Defender Endpoint

Support for large environments focused on automation and software patching

Ensure products meet the necessary requirements for security, portability, and performance

Meet tight business timelines, establish and measure required SLAs

Create and maintain required documentation

Develop, deploy, and support processes to support data projects

Build strategic partnerships with vendors and hold them accountable for delivery

Operational support, logging, alerting, and establishing tools, standards, and operational procedures

Work across a multitude of third-party solution providers each fulfilling a portion of the overall service delivery

Exhibit critical thinking by seeing outcomes and providing direction when there are multiple stakeholders and solutions

Ensure concise, clear, and regular verbal and written communication between business partners and the IT organization

Adhere to established standards by the IT organization

About You : Bachelor's degree or equivalent experience

Highly organized, able to multi-task, with a high attention to detail and ability to prioritize

Confident, high-energy, self-motivated and a true team player

Successful individuals will be innovative, persuasive, creative and have a genuine curiosity in their business partner's business, goal and results oriented, optimistic, smart, value-added mindset, proactive and easily adapts to change

Exceptional ability to communicate and foster positive business relationships

Accountability and personal organization are essential

Demonstrate leadership qualities and abilities

Ability to establish milestones and ensure execution is on track

Ability to analyze and optimize existing processes

Ability to mediate, counsel, and empathize with internal and external teams to ensure expectations are exceeded

Experience working with senior and executive level business partners

Patient and active listener

Ability to pass federal and state criminal background checks (FBI/BCI)

Ability to think independently and contribute to the overall effort without much direction

Our Benefits: Life benefits – time & peace of mind Paid time off

Retirement contributions

Optional Basic Life and AD&D insurance

Voluntary life insurance (employee, spouse, child)

Discounted childcare at Early Learning Academies locations

Health benefits – stay well & thrive Medical, dental, and vision insurance

Employee Assistance Program

Voluntary short-term disability insurance

Voluntary long-term disability insurance

Career benefits – keep growing Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #LI-BL1 #INDCORP

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