Twilio Platform Engineer

2 weeks ago

Washington, United States Acuity Full time

Overview:

Acuityis seeking a Twilio Platform Engineer with at least a Secret Clearance to support a cabinet level government agency with the configuration and operations of Twilio as a platform for agency customers.

Responsibilities:

The candidate will have responsibility for:

  • Design and configuration of Twilio platform to customer requirements.
  • Assisting with security of the Twilio platform to include applicable NIST controls.
  • Working on an agile DevSecOps team in an engineering role, taking responsibility for providing technical solutions to user stories, estimating points required for each story, updating the team daily on progress, and collaborating on all Agile ceremonies with the team.


Qualifications:

The following skills are required:

  • Advanced development skills applicable to the Twilio ecosystem like TwiML, Python
  • Advanced HTML development skills
  • Advanced Twilio development and architecture skills
  • Advanced experience in promoting code up the stack via both application repository and update sets and diagnosing and fixing any errors that may occur
  • Experience using and building interfaces with the Twilio API
  • Fundamental knowledge of SMS
  • Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) or Google Compute Platform (GCP)
  • Deep understanding of architectural patterns of high-scale web applications (e.g., well-designed APIs, high-volume data pipelines, efficient algorithms)
  • A systematic problem-solving approach, coupled with good communication skills, a sense of ownership, and drive
  • Ability to perform Twilio Configuration
  • Ability to derive architecture that follows best practice from functional requirements
  • Ability to design relational databases following best practice
  • Experience being part of cross functional teams to identify operational procedures and best practices in accordance with patch management strategy
  • Experience with ensuring that the Twilio instance is running the most current patch level
  • Ability to perform upgrades, patches, and hot fixes when available to ensure the risk of potential vulnerabilities are mitigated
  • Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks
  • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
  • Experience troubleshooting and resolving platform performance issues
  • Minimum of 5yrs experience on Twilio or similar SaaS Platform
  • Experience and strong knowledge of coding best practices

Required Clearance:

  • Must Have an Active DOD Secret-level security clearance

About Acuity Inc:

Acuity is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative, collaborative, and rewarding work environment has earned repeat honors from the Washington Business Journals Best Places to Work, Washington Posts Top Workplace, and SmartCEO Corporate Culture awards.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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